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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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May 09, 2016

Nicely done A little lengthy but nice customer service nd the renovation are a nice change. Jeff was professional and not pushy. Will continue to service my vehic More

by borekj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 10, 2016 -

Honda Stratham responded

Thanks for the nice review of your visit recent visit to our Service Department! We're glad you liked the renovation of the service area. It took many stressful months to complete the work without disrupting customer service, but now that it's done there's quite a difference in the level of comfort and convenience we can provide our customers. Thanks for choosing Honda Barn. We appreciate your loyalty!

May 06, 2016

Fine service Like that a full point inspection is done. Of course this is to sell more but could help to find problems down the road. Left car for day so can't com More

by ROBINF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
May 06, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! It's true that when we do our inspection of vehicles that are in for service, people are sometimes prompted to get more work done on their vehicles than they originally intended. Other times it just makes them aware of something they should budget for in the future. As you point out, these are things that will need to be addressed down the road, so we feel it's best that we let our customers know about them. We're glad you appreciate this service. Thanks for choosing Honda Barn. We appreciate your business, and hope we can continue to earn your confidence for many years to come!

May 06, 2016

Speedy and helpful Service was on time: wait was pleasant. Explanations were clear and friendly, inspiring confidence. Free state inspection much appreciated as is the More

by ccyrus99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 07, 2016 -

Honda Stratham responded

Thanks for the great review! The free car wash we offer with visits to our service department and occasional promotions, such as free inspection sticker months, are a way for us to add value for our customers. The fundamentals can't be forgotten, though. It's most important that we communicate clearly with our customers, and do the work right. We're glad we were able to accomplish all of this for you. Thanks for choosing Honda Barn. We appreciate your business!

May 05, 2016

Always accomadating. They are very helpful and always help me make decisions that are best for me and the life of my Honda. They take great care in the service work and on More

by PAMMA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Mark Soucy
May 06, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of our service department! We do our best to help our customers make good decisions, when it comes to caring for their vehicles. As a result, many of our long-time customers own cars with over 250,000 miles on the odometer. We appreciate your vote of confidence, and thank you for choosing Honda Barn to help you maintain your vehicle!

May 01, 2016

Stay Away! They overcharge their rates, bill for parts you don't need and are just thinking of ripping you off. The GM is a BUFFOON! All they worry about is how More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
other
April 30, 2016

Was great The service representative was very friendly and helpful. Price was very fair I would recommend your dealership to all my friends for vehicle service More

by srenitylarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 30, 2016 -

Honda Stratham responded

Thanks for your great review, and thanks even more for your intention to recommend us to your friends! We depend on repeat and referral customers to keep our dealership thriving. We're glad you were happy with the way you were treated on your visit, and found our pricing fair. Thanks for choosing Honda Barn. We appreciate your business, and wish you many happy miles in your Honda!

April 30, 2016

Great Job Handling Recall The service department employees were professional, courteous, friendly and helpful. They were prompt and efficient in making sure we were provided wi More

by MRS_E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 01, 2016 -

Honda Stratham responded

Thanks for the great review! We realize Honda recalls are not something our customers planned on, so we are committed to making the handling of these recalls as stress free, and convenient, as possible. We're happy to hear that we were able to turn the recall into a positive experience for you. Thanks for choosing Honda Barn. We wish you many miles of happy motoring in your Honda.

April 27, 2016

Excellent Service. Service on my 2015 Civic was top shelf. It was quite clear that customer service and satisfaction were number 1!! Great experience again. Will definit More

by EARL.RUDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Apr 28, 2016 -

Honda Stratham responded

Thanks for the positive review, Earl! We appreciate and depend on loyal customers, like you. The relationships we develop with our customers in our sales, parts, and service departments, make our workdays satisfying and enjoyable. We look forward to continuing to service your vehicles. From all of us: Thank You and Happy Motoring!

April 27, 2016

Wonderful Experience Enjoyed a very positive experience having my Honda Civic LX serviced at the Honda Barn in Stratham, NH. Based upon the service needed, it was more geo More

by RSN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 28, 2016 -

Honda Stratham responded

Thanks for that great review of your recent visit to our service department! We do our best to create a welcoming and comfortable environment for our customers. Your review underscores the value of doing business locally, when possible. Thanks for choosing Honda Barn. We appreciate your business, and look forward to serving you in the future!

April 27, 2016

Always a pleasure I have been doing business with Honda Barn of Stratham for 20 years or more and have always been very happy with the service department as well as sal More

by annecoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Jeffrey Arnault, Ethel Brown
Apr 28, 2016 -

Honda Stratham responded

Thanks for the great review, Anne! With nine Hondas, and counting, you have certainly have had plenty of opportunities to see us do our jobs well, or poorly. We are very proud that your impression of our dealership and employees is such a positive one. We can't thank you enough, for your continued loyalty. The entire Honda Barn team wishes you many happy miles!

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