Honda Stratham - Service Center

Really nice people and was low cost I was kinda putting off getting my directionals fixed because i thought it would cost alot but the found the problem it took about 3 hours but for how I was kinda putting off getting my directionals fixed because i thought it would cost alot but the found the problem it took about 3 hours but for how long it took it didnt cost nearly what i imagined so i was pretty happy and they where really nice to me More

Great Service Jeff Arnault was at the desk, very professional and explained all charges prior to the work being done so no surprises there! He apologized right up f Jeff Arnault was at the desk, very professional and explained all charges prior to the work being done so no surprises there! He apologized right up front saying the mechanic that I always request was very busy so it might be a little longer. I appreciated knowing up front since I was waiting for my vehicle. They have a nice waiting area with tv and coffee. The mechanic Shawn Kuehn is the reason I go to this Honda Barn. He is the absolute best. I have a honda dealership right in Salem where I live but go the distance for what I consider top notch service. More

Routine viait Love the new service department layout. Felt like a queen pulling into the garage on a rainy day. Service was very prompt and the shuttle driver also Love the new service department layout. Felt like a queen pulling into the garage on a rainy day. Service was very prompt and the shuttle driver also very nice. More

service department appointment I would give the Honda Barn's service department an excellent rating. I ordered accessories for my new Honda Pilot. When they came in , I was notifi I would give the Honda Barn's service department an excellent rating. I ordered accessories for my new Honda Pilot. When they came in , I was notified, made an appointment and they did the work. Brendan Daly was very professional and knowledgeable. Glad to be a Honda Barn customer. More

First Visit to New Facility Brought my 2015 CRV in for annual inspection. Was my first time back since the completion of the new service facility. Jeff greeted warmly and very Brought my 2015 CRV in for annual inspection. Was my first time back since the completion of the new service facility. Jeff greeted warmly and very quickly got me oriented and the car in for the inspection. I was very impressed with the amenities in the waiting room. The service was completed ahead of schedule, the cost was waived, and the car was not only ready to roll, but had been freshly washed as well. First class! More

Great service I am very satisfied with my Honda but the real reason I would never switch is because of the service I receive at Honda Barn. The service people are I am very satisfied with my Honda but the real reason I would never switch is because of the service I receive at Honda Barn. The service people are continuously helpful, courteous and knowledgeable. I have most often dealt with Jeff over the years and he has always made me feel very l comfortable. Being a (senior) woman who doesn't know much about cars, other than turning the key to make the engine start, I trust him implicity to guide me as to what needs to be done to keep my car in good running condition. More

chooigekbee@yahoo.com This time Honda barn given me a good service, service department employee very friendly and politely. And offer me the ride back to Honda barn i'm re This time Honda barn given me a good service, service department employee very friendly and politely. And offer me the ride back to Honda barn i'm really appreciate it, thanks! More

Got my Fit back on the road. The service dept set me up with a rental car... and the Takata replacements arrived much more quickly than expected. My Fit is back on the road, now! The service dept set me up with a rental car... and the Takata replacements arrived much more quickly than expected. My Fit is back on the road, now! Ethel set it up, and Jeffrey got me set up for the replacements, inspection, and some other minor-ish repairs. Thanks! More

Safety Inspection Review Had a great experience in the service dept. Safety Inspection done on schedule. It uncovered the need for a wheel balance which was also done promptl Had a great experience in the service dept. Safety Inspection done on schedule. It uncovered the need for a wheel balance which was also done promptly. I rate the work as excellent. Greg Hudak More

Customer Service I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to t I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to the waiting room. There was a comfortable waiting area, TV, coffee and tea bar and an assortment of magazines as well as a work area with ports to hook up a computer. During the tire rotation it was discovered my car was out of alignment. Ethel came out to the waiting room to review the findings and ask if I wanted to do the align at that time. I also went into the showroom to look at the new CRV's and saw Bill Bradley, the sales rep who sold me my CRV. He went over some cost analysis as my CRV comes off lease in 7 months. Bill always makes himself available at any time. More