Honda Stratham - Service Center

Honda Stratham responded

Thanks for your nice review! We realize that manufacturer's recalls are not something our customers plan on, so we try to make the experience as convenient and non-disruptive as possible for them. We're glad we were able to accomplish this for you. We appreciate your business. Thanks for choosing Honda Barn!

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent visit to our service department. We're glad we were able to get your recall and brakes done at the same time, while providing a rental, so that you were not inconvenienced during the process. We appreciate your feedback and thank you for choosing Honda Barn!

Honda Stratham responded

Thanks for taking the time to write such a nice review, Kevin! The things you commented on happen to be a concise summary of what we strive to achieve with each customer interaction, whether in our service, sales, or parts departments. We appreciate when people take the time to acknowledge that we did our jobs well. We look forward to working with you in the future.

Honda Stratham responded

Welcome to the Seacoast Area! Thanks for taking the time to write such a nice review of your recent visit to our dealership. We're glad to hear that you intend to use our Service Department for both your vehicles. We are fortunate to have a great number of customers we have developed longstanding relationships with, and we look forward to counting you among them. The Seacoast of New Hampshire is beautiful and can be a lot of fun, particularly in summertime. We hope you enjoy your time here!

Honda Stratham responded

It's great to hear you were pleased with your visit to our Service Department! Thanks for taking the time to write a nice review. Many of our customers have taken advantage of our loaner program to make their trips to Honda Barn more convenient. We also continue to offer our local shuttle service, and have substantially upgraded our waiting areas . Getting the work done correctly, as promised, is still our top priority. It's great to hear we succeeded on that front. Thank you for choosing Honda Barn. We appreciate your business!

Honda Stratham responded

Thanks for the nice review of your visit recent visit to our Service Department! We're glad you liked the renovation of the service area. It took many stressful months to complete the work without disrupting customer service, but now that it's done there's quite a difference in the level of comfort and convenience we can provide our customers. Thanks for choosing Honda Barn. We appreciate your loyalty!

Honda Stratham responded

Thanks for writing such a nice review! It's true that when we do our inspection of vehicles that are in for service, people are sometimes prompted to get more work done on their vehicles than they originally intended. Other times it just makes them aware of something they should budget for in the future. As you point out, these are things that will need to be addressed down the road, so we feel it's best that we let our customers know about them. We're glad you appreciate this service. Thanks for choosing Honda Barn. We appreciate your business, and hope we can continue to earn your confidence for many years to come!

Honda Stratham responded

Thanks for the great review! The free car wash we offer with visits to our service department and occasional promotions, such as free inspection sticker months, are a way for us to add value for our customers. The fundamentals can't be forgotten, though. It's most important that we communicate clearly with our customers, and do the work right. We're glad we were able to accomplish all of this for you. Thanks for choosing Honda Barn. We appreciate your business!

Honda Stratham responded

Thanks for taking the time to write such a nice review of our service department! We do our best to help our customers make good decisions, when it comes to caring for their vehicles. As a result, many of our long-time customers own cars with over 250,000 miles on the odometer. We appreciate your vote of confidence, and thank you for choosing Honda Barn to help you maintain your vehicle!