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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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April 30, 2016

Was great The service representative was very friendly and helpful. Price was very fair I would recommend your dealership to all my friends for vehicle service More

by srenitylarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 30, 2016 -

Honda Stratham responded

Thanks for your great review, and thanks even more for your intention to recommend us to your friends! We depend on repeat and referral customers to keep our dealership thriving. We're glad you were happy with the way you were treated on your visit, and found our pricing fair. Thanks for choosing Honda Barn. We appreciate your business, and wish you many happy miles in your Honda!

April 30, 2016

Great Job Handling Recall The service department employees were professional, courteous, friendly and helpful. They were prompt and efficient in making sure we were provided wi More

by MRS_E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 01, 2016 -

Honda Stratham responded

Thanks for the great review! We realize Honda recalls are not something our customers planned on, so we are committed to making the handling of these recalls as stress free, and convenient, as possible. We're happy to hear that we were able to turn the recall into a positive experience for you. Thanks for choosing Honda Barn. We wish you many miles of happy motoring in your Honda.

April 27, 2016

Excellent Service. Service on my 2015 Civic was top shelf. It was quite clear that customer service and satisfaction were number 1!! Great experience again. Will definit More

by EARL.RUDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Apr 28, 2016 -

Honda Stratham responded

Thanks for the positive review, Earl! We appreciate and depend on loyal customers, like you. The relationships we develop with our customers in our sales, parts, and service departments, make our workdays satisfying and enjoyable. We look forward to continuing to service your vehicles. From all of us: Thank You and Happy Motoring!

April 27, 2016

Wonderful Experience Enjoyed a very positive experience having my Honda Civic LX serviced at the Honda Barn in Stratham, NH. Based upon the service needed, it was more geo More

by RSN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 28, 2016 -

Honda Stratham responded

Thanks for that great review of your recent visit to our service department! We do our best to create a welcoming and comfortable environment for our customers. Your review underscores the value of doing business locally, when possible. Thanks for choosing Honda Barn. We appreciate your business, and look forward to serving you in the future!

April 27, 2016

Always a pleasure I have been doing business with Honda Barn of Stratham for 20 years or more and have always been very happy with the service department as well as sal More

by annecoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Jeffrey Arnault, Ethel Brown
Apr 28, 2016 -

Honda Stratham responded

Thanks for the great review, Anne! With nine Hondas, and counting, you have certainly have had plenty of opportunities to see us do our jobs well, or poorly. We are very proud that your impression of our dealership and employees is such a positive one. We can't thank you enough, for your continued loyalty. The entire Honda Barn team wishes you many happy miles!

April 26, 2016

30k service I had the 30 k service on my 2014 CRV as recommended in my owners manual. I was appalled when I was given the service charge of 450.00. I thought it w More

by jamesandkarenryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
April 19, 2016

great Service was good done on time and car was ready when I was told it would be. Tech was a big help about the fuses too. helping me to understand what f More

by cpo343010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
Apr 20, 2016 -

Honda Stratham responded

Thanks for the great review! Our top priority is to get the work done correctly, on time and at the price quoted. We all feel great though, when we can go beyond that, and help someone learn something about their vehicle. We're glad to hear you had a great experience in our service department. Thanks for choosing Honda Barn. We appreciate your business.

April 19, 2016

Quick, efficient, and helpful Told me what needed to be fixed and what could wait, but needed to be done in the near future. He didn't try and push me to get things fixed that coul More

by jlesage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Apr 20, 2016 -

Honda Stratham responded

Thanks for the great review! We are committed to keeping our customers informed about their vehicles, and the maintenance or repairs they might want to address. We are respectful of the fact though, that these are their decisions. We give our customers the facts as we see them, then give them the space to make their choices. We thank you for making Honda Barn one of those choices. Until your next visit, our entire staff wishes you happy travels!

April 19, 2016

Consistently great service The service department here is always accommodating. Booking by email is convenient too. I've been going here for years and appreciate the friendl More

by BusyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experiences at Honda Barn. We're proud that we've earned your trust, and loyalty, in both our sales and service departments. We'll do our best to help keep both your Accord and CR-V running smoothly. Our entire staff wishes you, and your family, a fantastic spring and summer. Thanks for choosing Honda Barn!

April 18, 2016

Awesome customer care. Took my CRV in for service. One of the parts was back ordered and it looked like I would need to bring my CRV in for another date to finish service. More

by setroost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 19, 2016 -

Honda Stratham responded

Thanks for the great review! When a part is on back order, and difficult to get, it's common to assume is that it can't be found. We are lucky to have uncommon people in our service and parts departments. They call around to different dealerships in the area, leaving no stone unturned. Sometimes it's fruitless, other times it saves a customer a trip back. We're glad it worked out for you. Thank you for choosing Honda Barn, and enjoy the cookies. Rumor has it, we overstocked on those in a big way!

Apr 19, 2016 -

Honda Stratham responded

"Thanks for the great review! When a part is on back order, and difficult to get, it's common to assume it can't be found. We are lucky to have uncommon people in our service and parts departments. They call around to different dealerships in the area, leaving no stone unturned. Sometimes it's fruitless, other times it saves a customer a trip back. We're glad it worked out for you. Thank you for choosing Honda Barn, and enjoy the cookies. Rumor has it, we overstocked on those in a big way!"

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