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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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April 12, 2016

One item is still not functioning. There is still one item not working that I brought my Accord in for. The light on the shifter for the transmission is still not working so I still can More

by two2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 13, 2016 -

Honda Stratham responded

Thanks for the positive review. We're sorry to hear that the shifter light isn't working. Please call as soon as it's convenient, so we can set an appointment, and get everything working correctly for you. Thanks for choosing Honda Barn. We appreciate your business.

April 12, 2016

Excellent service The Honda Barn provided excellent service from the initial phone call trough the vehicle maintenance process. The scheduling was accommodating, the s More

by Exedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 13, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! It sounds like the process was handled well from start to finish. That's our goal every time. We appreciate your business, and thank you for choosing Honda Barn. We hope we continue to have the opportunity to service your vehicles for years to come.

April 08, 2016

30,000 Mile Service I took my 2014 CR-V in for a simple oil change, when the service representative reminded me that it was due for the 30,000 mile service. While they w More

by ROB WILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 09, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our Service Department. These days we see a many Hondas in for service with 250,000 or even 300,000 miles on the odometer. More often than not, they belong to customers who have kept up on their regular maintenance faithfully. As a result, we're committed to letting our customers know what service is appropriate, when they visit. It's good to hear you appreciated the reminder you were given by Jeff. Thanks for choosing Honda Barn. We appreciate your business!

April 08, 2016

super service!!! Ethel in the service dept. was. SUPER!!! Very accommodating ! Super personality!! Traveling & did not have an appointment She worked me in fo More

by dorothy.kampersal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 09, 2016 -

Honda Stratham responded

Thanks for the great review! We agree. Ethel is a pleasure to work with! It's not always possible to squeeze a service into the schedule, but Ethel, and the rest of the service team, do their best to make it happen when they can. We're glad we were able to make it work for you. Thanks for choosing Honda Barn! We'll do our best to keep you smiling.

April 07, 2016

Service They did a great job servicing my Honda odessey. Ethel was very kind and did not pressure me into fixing anything more than we asked. I appreciate tha More

by stina2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experience in our Service Department. We inspect each vehicle that comes into our dealership and let our customers know what we find, so they can make informed decisions about the maintenance of the vehicle. We are careful however, to remember that nobody wants to be hurried to do work they may not have anticipated. We thank you for choosing Honda Barn and hope we can continue helping you keep your Odyssey running well, for as long as you own it.

April 05, 2016

Best dealership experience Honda barn is great. Just purchased my car here. Could not be happier!!! Had my first service experience.... Same great concern for my satisfaction. More

by Mrfeemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Murphy, Kevin Delay, Christina Kallelis, Sheila Haas
Apr 05, 2016 -

Honda Stratham responded

Thanks for that great review! We're glad you were happy with your experiences in both our sales and service departments. Our goal is to make every customer feel they were treated like family at our dealership. Thanks for choosing Honda Barn. We appreciate your business. We hope you enjoy your new car for many, many happy miles!

April 04, 2016

oil change Good service. Jeffrey was great; kept me up to date on the progress of my car. However, the technicians checked off that my interior lights were in wo More

by ELIZABETH.E.BROWN
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 05, 2016 -

Honda Stratham responded

Thanks for taking the time to tell us about your experiences in our service department. We're glad you were generally pleased with your visit. We apologize for the issues you raise with the interior lights and headlights. We count on customers to let us know when this happens, so that we can focus our attention on areas where we have fallen short. Thanks for choosing Honda Barn. We appreciate your business and we'll do our best to keep your future visits free of any issues.

April 04, 2016

good service dept their advise and response was excellent . the staff keeps you continually informed and the wait time is good. would definitely return for service ass More

by finertygary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Apr 05, 2016 -

Honda Stratham responded

Thanks for the great review! You summed up a good service visit very succinctly. What most people are looking for is work done correctly and quickly, while being kept informed during the process. We're glad we were able to provide that for you. Thanks for choosing Honda Barn. We hope to continue to be the dealership you turn to for your automotive needs, for many years to come.

March 30, 2016

oil change and inspection...........check some scratches I was very pleased with the service at Honda as usual........they took time to hear my concerns about scratches ,etc and did their best to make them l More

by rainbowave3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 31, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We're glad you were pleased with the service you received, particularly concerning the scratches you asked us to check out. Our detailing and reconditioning department does a great job preparing the vehicles we offer for sale, and sometimes their expertise can be put to use in helping a customer with a cosmetic problem on their vehicle. It's not magic, of course, but it can help. Thanks for choosing Honda Barn. We hope we to continue to be your choice for Honda service for many years to come.

March 30, 2016

repair tire leak I had a slow leak in a tire, it turned out tire pressure sensor. It was hard to find and an expense item to replace, but Federally mandated. I espe More

by JCOSKERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 31, 2016 -

Honda Stratham responded

Thanks for your positive review of you experience in our service department. Tire pressure monitors can be an inconvenience, but are federally mandated because they can keep a driver from continuing to drive on a tire with dangerously low tire pressure. On balance, they have a positive effect on vehicles being sold today. Our multi-point inspection is part of our commitment to open and full communication with our customers. The more you know about the condition of your vehicle, the better you can plan its maintenance. Thanks for choosing Honda Barn. We appreciate your business!

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