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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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April 18, 2016

Excellent service Went just for an oil change and the 5 point check. Also had the battery tested. Everyone there is very courteous and helpful. I was just a little unh More

by WAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 19, 2016 -

Honda Stratham responded

Thanks for the positive review of your recent visit. We're sorry to hear the work took longer than we expected it would. We try not to let that happen. Sometimes unexpected problems on other vehicles in the shop can have a ripple effect on scheduling. We'll do our best to get you on your way quickly, when you visit next. Thanks for choosing Honda Barn! We appreciate your business.

April 15, 2016

Service department I has a great experience at the Honda Barn service center. They knew what my car needed. Everyone was extremely friendly, the waiting area was clean a More

by maryeallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 15, 2016 -

Honda Stratham responded

Thanks for your positive review of your experience in our Service Department! We try to make any visit a customer makes to our dealership a positive one. We understand that doesn't necessarily mean a customer wants to spend all day with us, though. It's important to respect their time, and do our jobs as quickly, and efficiently, as possible. Thanks for choosing Honda Barn. We wish you safe and happy travels!

April 15, 2016

Excellent experience Jeffrey Arnault was great to work with - he kept me updated as to how long the service was going to take and the estimate. He even loaned me his cell More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 16, 2016 -

Honda Stratham responded

Thanks for the great review, Liz! The importance of communicating with customers, so they know what to expect, cannot be overlooked. Jeff, and the rest of the our service team, do an excellent job of this. Sometimes, in the process, they find a phone needs a charge. That's an easy one. Thanks for choosing Honda Barn to service your vehicle. We appreciate your business.

April 15, 2016

Consistently great quality work and service. Every 5,000 miles, I get my oil changed at Honda Barn. Sometimes that's all that needed and other times, they find other needed maintenance or sugges More

by JESSNANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Apr 16, 2016 -

Honda Stratham responded

Thanks for the great review! In our service department, we see many vehicles with 250,000 or even 300,000 miles on the odometer. We find that a great percentage of those belong to people who have consistently done the regular maintenance a vehicle requires. Those 5,000 mile oil changes tend to pay dividends. It's easy to give our loyal customers individual attention. Over the years we get to know them, and any special requirements they may have.

Apr 16, 2016 -

Honda Stratham responded

"Thanks for the great review! In our service department, we see many vehicles with 250,000 or even 300,000 miles on the odometer. We find that a great percentage of those belong to people who have consistently done the regular maintenance a vehicle requires. Those 5,000 mile oil changes tend to pay dividends. It's easy to give our loyal customers individual attention. Over the years we get to know them, and any special requirements they may have. Thanks for your loyalty. We appreciate your business!

April 12, 2016

oil change, alignment, fluids replacement Jeff, the Service Manager was courteous and explained why I needed to have the service work I had. I would recommend Honda Barn for service. More

by gtcaz2nh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent service visit. We do our best to make sure our customers understand the service we are performing on their car, and why. Thanks for choosing Honda Barn. We appreciate your business, and hope we will have the opportunity to help you maintain your vehicle for many years to come.

April 12, 2016

One item is still not functioning. There is still one item not working that I brought my Accord in for. The light on the shifter for the transmission is still not working so I still can More

by two2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 13, 2016 -

Honda Stratham responded

Thanks for the positive review. We're sorry to hear that the shifter light isn't working. Please call as soon as it's convenient, so we can set an appointment, and get everything working correctly for you. Thanks for choosing Honda Barn. We appreciate your business.

April 12, 2016

Excellent service The Honda Barn provided excellent service from the initial phone call trough the vehicle maintenance process. The scheduling was accommodating, the s More

by Exedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 13, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! It sounds like the process was handled well from start to finish. That's our goal every time. We appreciate your business, and thank you for choosing Honda Barn. We hope we continue to have the opportunity to service your vehicles for years to come.

April 08, 2016

30,000 Mile Service I took my 2014 CR-V in for a simple oil change, when the service representative reminded me that it was due for the 30,000 mile service. While they w More

by ROB WILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 09, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our Service Department. These days we see a many Hondas in for service with 250,000 or even 300,000 miles on the odometer. More often than not, they belong to customers who have kept up on their regular maintenance faithfully. As a result, we're committed to letting our customers know what service is appropriate, when they visit. It's good to hear you appreciated the reminder you were given by Jeff. Thanks for choosing Honda Barn. We appreciate your business!

April 08, 2016

super service!!! Ethel in the service dept. was. SUPER!!! Very accommodating ! Super personality!! Traveling & did not have an appointment She worked me in fo More

by dorothy.kampersal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 09, 2016 -

Honda Stratham responded

Thanks for the great review! We agree. Ethel is a pleasure to work with! It's not always possible to squeeze a service into the schedule, but Ethel, and the rest of the service team, do their best to make it happen when they can. We're glad we were able to make it work for you. Thanks for choosing Honda Barn! We'll do our best to keep you smiling.

April 07, 2016

Service They did a great job servicing my Honda odessey. Ethel was very kind and did not pressure me into fixing anything more than we asked. I appreciate tha More

by stina2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experience in our Service Department. We inspect each vehicle that comes into our dealership and let our customers know what we find, so they can make informed decisions about the maintenance of the vehicle. We are careful however, to remember that nobody wants to be hurried to do work they may not have anticipated. We thank you for choosing Honda Barn and hope we can continue helping you keep your Odyssey running well, for as long as you own it.

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