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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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March 16, 2016

the repair shop is very knowledgable and effecient. any time I go somewhere to have my accord fixed, I have to bite my nails because of the add-ons they tell me my car needs and later find out it didn't More

by asilvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Mar 17, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad we've been able to help you in both the service and sales departments of our dealership. Our staff treats our customers fairly and honestly, giving them good value for their dollar. Loyal customers like you make that a policy that works. Thanks for choosing Honda Barn!

March 16, 2016

Quick, clean, very nice Replaced a failed regulator for the driver's side window. Work was done more quickly than quoted. Car was returned cleaned. Very friendly, comforta More

by Bill Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 17, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit. It's certainly a pleasant surprise when your car is ready early, and comes back to you clean. We like to give our customers as many pleasant surprises as we can. We're glad you liked our new service waiting area. We went through months of construction to improve our dealership and we're very proud of the end result. Thanks for choosing Honda Barn. We hope to continue to earn your business for many years to come.

March 16, 2016

Great service and people I took my car in for an oil change and tire rotation. Service was quick and efficient and my car was washed. They are courteous and helpful. We have b More

by COOLJANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Mar 17, 2016 -

Honda Stratham responded

Thanks for your great review! We try to please every customer, but it's especially nice to hear that such a loyal customer was pleased with a service visit. There is no greater compliment than a customer who comes back time after time to do business with us. We'll do our best to continue to earn your trust and loyalty for years to come. Thanks for choosing Honda Barn!

March 15, 2016

Great experience! `Ethel is a great service representative, especially for female customers. She gave me a time estimate and held to it. She also did not try to sell m More

by DLFLAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 15, 2016 -

Honda Stratham responded

Thanks for the great review! Ethel does a great job for us and we are very lucky to have her on our team. It is important that we keep our promises and act with honesty and integrity when communicating with our customers. Ethel and every member of our service team is committed to this ideal. We appreciate you choosing Honda Barn and hope to serve you for a long time to come!

March 14, 2016

Top Notch The service team was able to fit me in on short notice and it was appreciated. I like working with Jeff and the rest of the Service team. Jeff took More

by cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 14, 2016 -

Honda Stratham responded

Thanks for the nice review! Part of adding value for customers in our service department is giving them the right information at the right time, so they can make the best decisions concerning the maintenance of their vehicles. We want our customers to do everything necessary to keep their cars running dependably and safely, but we try to help them not spend money unnecessarily. Thanks for your loyalty. We hope we can continue to earn your business for many years to come!

March 11, 2016

excellent I always receive great service at the Honda Barn. Staff is always friendly. I like that they go over the bill and inform me of everything they have More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. The most important part of a service visit is the work being done right, in a timely manner. We also take pride in communicating effectively with our customers, so they know what they are paying for, and why. It's very important that our customers see good value in their visits. Thanks for your loyalty to our service department. We'll do our best to keep earning it!

March 10, 2016

90K mile service A very pleasant experience, all work was explained thoroughly and completed on time. Service Manager was very personable and attentive. They also wa More

by Honda Pilot Owner
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 11, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad all the work was completed to your satisfaction and that your Pilot is going strong at 90,000 miles. Regularly scheduled maintenance goes a long way toward getting the most value from your vehicle. We thank you for choosing Honda Barn and hope we can service your Pilot for many miles to come.

March 10, 2016

excellent Great service. I drive FOUR hours for this service so what does that tell you? There are two dealerships much closer. It simply "ain't broken". More

by bula
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review and for your loyalty! When you drive that far to bring us your car for service, we absolutely owe you our best effort to make your visit pleasant. We're glad we delivered. We do our best to deliver the same service to those who drive only four minutes to see us. It's a good habit to get into. I'm sure Brendan will mention your suggestion to our Service Manager. Thanks for choosing Honda Barn. We are grateful.

March 10, 2016

Good service Service to my car was very good and also the people were helpful. They explained thing thoroughly to me and the wait wasn't too long. More

by mysteryspirit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we made your visit to our service department a pleasant one. The points you mention really sum up the essence of good service and what we strive to achieve. The work was completed correctly and promptly, and your interactions with our staff were pleasant and satisfying. We promise that we'll do our best to deliver this experience every time you visit. Thanks for choosing Honda Barn.

March 09, 2016

Professional, efficient, and friendly Jeff is always upbeat and welcoming! He lets me know what to expect from my service visit, makes sure to ask if I have any questions or concerns, and More

by MMCKINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 09, 2016 -

Honda Stratham responded

Thanks for the compliments! It's great to hear that you've come to expect great service from us, and we've been able to deliver it. Our service advisors are a great asset to our dealership. Their combination of technical expertise and strong communication skills helps customers make the right decisions in maintaining their vehicles. Thanks for choosing Honda Barn. We'll do our best to keep your expectations high!

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