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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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March 11, 2016

excellent I always receive great service at the Honda Barn. Staff is always friendly. I like that they go over the bill and inform me of everything they have More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. The most important part of a service visit is the work being done right, in a timely manner. We also take pride in communicating effectively with our customers, so they know what they are paying for, and why. It's very important that our customers see good value in their visits. Thanks for your loyalty to our service department. We'll do our best to keep earning it!

March 10, 2016

90K mile service A very pleasant experience, all work was explained thoroughly and completed on time. Service Manager was very personable and attentive. They also wa More

by Honda Pilot Owner
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 11, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad all the work was completed to your satisfaction and that your Pilot is going strong at 90,000 miles. Regularly scheduled maintenance goes a long way toward getting the most value from your vehicle. We thank you for choosing Honda Barn and hope we can service your Pilot for many miles to come.

March 10, 2016

excellent Great service. I drive FOUR hours for this service so what does that tell you? There are two dealerships much closer. It simply "ain't broken". More

by bula
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review and for your loyalty! When you drive that far to bring us your car for service, we absolutely owe you our best effort to make your visit pleasant. We're glad we delivered. We do our best to deliver the same service to those who drive only four minutes to see us. It's a good habit to get into. I'm sure Brendan will mention your suggestion to our Service Manager. Thanks for choosing Honda Barn. We are grateful.

March 10, 2016

Good service Service to my car was very good and also the people were helpful. They explained thing thoroughly to me and the wait wasn't too long. More

by mysteryspirit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Mar 11, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we made your visit to our service department a pleasant one. The points you mention really sum up the essence of good service and what we strive to achieve. The work was completed correctly and promptly, and your interactions with our staff were pleasant and satisfying. We promise that we'll do our best to deliver this experience every time you visit. Thanks for choosing Honda Barn.

March 09, 2016

Professional, efficient, and friendly Jeff is always upbeat and welcoming! He lets me know what to expect from my service visit, makes sure to ask if I have any questions or concerns, and More

by MMCKINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 09, 2016 -

Honda Stratham responded

Thanks for the compliments! It's great to hear that you've come to expect great service from us, and we've been able to deliver it. Our service advisors are a great asset to our dealership. Their combination of technical expertise and strong communication skills helps customers make the right decisions in maintaining their vehicles. Thanks for choosing Honda Barn. We'll do our best to keep your expectations high!

March 08, 2016

airbag recall I would give honda a 5 star if the prices for service were more reasonable. Ethel was very knowledgable and explained the issues with my car in a clea More

by KRISTENM1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
Mar 08, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad we did our job well, in a positive and helpful way. Our technicians are Honda Certified and use the latest Honda diagnostic equipment. They use only high quality parts. This is not always the cheapest way possible to do a repair or maintenance job, but we believe we offer excellent value to our customers. If you have questions about the cost of a service, please feel free to speak to our service manager about it. We want every customer to feel we treated them well and gave them a good value.

March 06, 2016

Great job! I took car in for annual inspection and encountered excellent service, a friendly atmosphere, comfortable seating in the waiting area, and would recom More

by Bill Trently
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 07, 2016 -

Honda Stratham responded

Thanks for the nice compliments! One of the goals of our recent renovation was to make our service waiting area more comfortable, relaxing and useful. There are areas where adults can get some work done and areas where children can play. Everything is bright and fresh. We're glad you noticed! Of course, none of that matters unless we do our job well, in a friendly and helpful manner. Thanks for choosing Honda Barn. We look forward to serving you in the future.

March 06, 2016

Excellent !!!! Excellent they were very nice greetied me at the door and they were fast !!! The recall service was fixed and they did a thourough inspection of my ve More

by MOMODAVIS67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 07, 2016 -

Honda Stratham responded

Thanks for your great review! When a vehicle is in service, we do a free inspection and let our customers know the condition of common wear items. This helps them keep their vehicles in good, safe running condition by being able to plan when different maintenance or repairs may be required. We're glad we got you back on the road quickly and that you were pleased with your visit. Thanks for choosing Honda Barn!

March 04, 2016

Quick Service After finding an issue with the brakes they took the vehicle right in!! I was given a car to use and the warranty repair was completed in a couple of More

by flstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hajjar, Kevin Delay
Mar 05, 2016 -

Honda Stratham responded

Thanks for the great review! It's usually a very good idea to get brake issues resolved as quickly as possible. We're glad we were able to set up alternate transportation for the day and complete the repair conveniently for you. We hope you'll choose us for all your service needs.

March 04, 2016

Wheel Bearing Replacement My 2007 Civic needed to have the wheel bearing replaced on the front right and was also displaying a code for an ABS issue. They were able to take car More

by RCZARNEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 05, 2016 -

Honda Stratham responded

Thanks for the positive review. Occasionally a nine year old vehicle will need a little more than routine maintenance. We're glad we were able to get both issues resolved in one visit. That gets you back on the road with your Civic safe and sound. We hope to see you next at your regularly scheduled maintenance. Thanks for choosing Honda Barn.

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