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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews
Call Service Center (603) 772-7300

1,637 Reviews of Honda Stratham - Service Center

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January 27, 2016

Honda service Service was good, but very disappointed in the complimentary car wash. Car was not rinsed well at all, had to redo when I got home. Perhaps next tim More

by dec40909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We certainly understand your concern with our complimentary car wash. Sometimes with all the salt from the roads in the winter it's difficult to clean a car quickly. We can't be sure all the salt came off until after the car is completely dry. We always aim for perfection, but if you are dissatisfied with the rinse, come back and see any of the service advisors and they can have your vehicle rerinsed. Thanks for your business.

January 27, 2016

Great service We took our 2013 Honda Accord in for a software update d/t a recall. Kevin Delay greeted us & explained what work would be done & approx how long it w More

by GRAMMIE88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the vote of confidence! We do our best to notify our customers of any recall or software updates that should be performed, so their Hondas can perform as well as possible under all circumstances. We're glad you took the time to bring your vehicle in and have this done. Thanks for your kind words. We'll do our best to keep your Accord running smooth.

January 27, 2016

Pleasant My experience was pleasant . The customer service was friendly. The work was completed in a reasonable amount of time and I received a complimentary More

by ddelisle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We understand the concern of your car drying with spots. With all the salt on the road and the cold weather it's a challenge to get the cars dry quickly enough to see if we got all the salt off. We do our best, but sometimes our results are less than perfect. When this happens, bring the vehicle back as soon as you notice it and we can rerinse the vehicle for you. Thanks for letting us know, and thanks for your business.

January 27, 2016

Great Customer Service The shuttle service is great! The shuttle driver is very nice, on time pickup. The service cost estimates were accurate and reasonable. Everyone was More

by tracey.margeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the compliments, Tracey! We're very happy we were able to make your visit enjoyable and convenient. We strive to price all our work reasonably and consider an accurate estimate a critical component of our service success. The entire Honda Barn team wishes you Happy Motoring!

January 27, 2016

Recall It was a recall work. It was good no issues worked out good.thank you all set have a great day have a good day More

by TRCWOOD0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review. We're glad you came in for the recall work and that the work was performed well. We try to make all our customers aware of recall work that should be done on their vehicles. It's important to get this work done to make a Honda the best vehicle it can be (which just happens to be the best vehicle on the road).

January 26, 2016

professional and efficient I have been bringing my Hondas here for many years. The staff are friendly and helpful, and the work is always completed professionally and on schedul More

by FranB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Report | Print
Jan 27, 2016 -

Honda Stratham responded

Thanks you for the endorsement of the treatment you've received in our service department over the years. It's always nice to hear that a single visit went well, but when we hear the visit was just an extension of years of good service we are especially pleased and proud. Thanks for your business over the years! We really count on loyal customers like you.

January 26, 2016

Fast and friendly service Even in the midst of a renovation to the building the staff at Honda Barn made me comfortable while they quickly serviced and inspected my car. More

by STPEPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Jan 27, 2016 -

Honda Stratham responded

Thanks for the compliment! The renovations and expansions we are undergoing are certainly a challenge. It seems every day there's a new wall one place, another wall gone someplace else. We are grateful that so many of us have been together for a long time. We have been able to handle the renovation with minimal disruptions to our normal customer service. When the renovation and expansion is done, we're confident we'll be able to provide an even better customer experience everywhere in our dealership.

January 26, 2016

100,000 Mile Service Had this service completed by the Honda Barn with complete satisfaction. The service personnel were very friendly and knowledgable. Price was more tha More

by PAQUETTE130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Jan 27, 2016 -

Honda Stratham responded

Thanks for the nice review! That's a lot of work you had done, but we are sure it will pay off in the long run. We see Hondas in our shop every day with 250,000 or even 300,000 miles on the odometer. More often than not, a review of the service records of these cars will reveal they belong to customers that did the scheduled maintenance faithfully along the way. Thanks for choosing Honda Barn. We appreciate your business.

January 24, 2016

First time visit This was my first time at the stratham location and I will definitely be back. The staff was very friendly and accommodating! When I returned to pick More

by MIGEARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 25, 2016 -

Honda Stratham responded

Thanks for the nice review. It's always nice to greet a new customer. We feel that one big advantage of a family run, independent dealership is that we get to know our customers and they get to know us. If we consistently treat our customers well, they can enjoy their visits and know they can trust us to have their best interests at heart. Thanks for choosing Honda Barn. We hope we'll see you for many years to come.

January 22, 2016

Honda Service The work that I went in for was done, and other areas were checked. All reps were gracious and responsive. The service area was busy, but I think tw More

by JPLATT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Report | Print
Jan 22, 2016 -

Honda Stratham responded

Thanks for taking the time to write us a positive review. We're glad everyone you met worked hard to make your visit a pleasant one and that you would recommend our dealership. We're sorry your wait was longer than you would have liked. We understand your concern and assure you we're always working hard to improve our processes to move each customer's vehicle through our service department as quickly as possible.

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