Honda Stratham - Service Center

Friendly and efficient This was my first visit to the service department with my Honda. The staff was very friendly and helpful with getting me back on the road. This was my first visit to the service department with my Honda. The staff was very friendly and helpful with getting me back on the road. More

Wonderful Visit I recently had my first service visit at Honda Barn and was extremely satisfied with the experience. The staff were very helpful and professional and I recently had my first service visit at Honda Barn and was extremely satisfied with the experience. The staff were very helpful and professional and made me feel like I was being catered to and would be well taken care of. Overall it was a very pleasant experience! More

Wanted to charge me $230 just to diagnose the problem Dropped the truck off for repair, they wanted to charge me $230 to diagnose two problems and wouldn't put that towards the overall bill. I've never s Dropped the truck off for repair, they wanted to charge me $230 to diagnose two problems and wouldn't put that towards the overall bill. I've never seen a dealership work this way. I asked if they would waive the fee if I decided to have the work done there, they said no. I asked for them to check with the manager on this they said they'd call back and let me know and never did. I had to call to cancel the work. This is the second bad experience I've had here. The last time they wanted $260 to replace a tire sensor, Sears did it for $60. We will never be back, which is too bad since we live in the same town as the dealership. More

Always helpful From the parts dept to the service dept, you will not find a more helpful group of people. They will turn themselves inside out in order to service From the parts dept to the service dept, you will not find a more helpful group of people. They will turn themselves inside out in order to service the customer, always with a great attitude and a smile. Very thankful to have this group service my car. More

battery Had to have my battery jumped by AAA on a very cold morning. Later that day I stopped at the Honda dealership without an appointment to have them che Had to have my battery jumped by AAA on a very cold morning. Later that day I stopped at the Honda dealership without an appointment to have them check that battery was ok. I had to wait a short time but they were very accommodating and checked my vechicle. A new battery was needed and put in at no charge where vechicle was under warranty. The people that work at the dealership were very professional and knowledgeable as usual. They are a great group! More

Oil change turned into brake job Though I took my car in for an oil change, it ended up with a brake job . . . not totally surprising with nearly 80k miles on the car. But they handl Though I took my car in for an oil change, it ended up with a brake job . . . not totally surprising with nearly 80k miles on the car. But they handled it excellently, explained what was going on, took the time to do the job right away, and gave me a ride home and back. I couldn't ask for more than that. More

Helpful and courteous Everyone we have dealt with at Honda Barn, whether in sales or service, have been very helpful and courteous. Service was done in a timely manner and Everyone we have dealt with at Honda Barn, whether in sales or service, have been very helpful and courteous. Service was done in a timely manner and the intake person was very responsive. More

Great service As always, Honda Barn provides excellent service. Bought my CRV there and continue to get it serviced at Honda Barn even though I live 30 miles away n As always, Honda Barn provides excellent service. Bought my CRV there and continue to get it serviced at Honda Barn even though I live 30 miles away now. Ethel was able to get me in at a convenient date/time and a everything was completed on time. More

Honda Barn Service I have used The Honda Barn service department for repairs and scheduled service for my Honda's for 16 years. The service department is excellent and m I have used The Honda Barn service department for repairs and scheduled service for my Honda's for 16 years. The service department is excellent and my experience there is always positive. More

inspection, oil change, and tire rotation The team was helpful and even helped out when the service was taking a long time. I was impressed that they paid for the oil change because I had to The team was helpful and even helped out when the service was taking a long time. I was impressed that they paid for the oil change because I had to wait. Nice touch. More