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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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November 21, 2015

Airbag Recall I had an appointment to replace the airbag inflators but while they were working they found other things that needed attention. I ended up waiting fo More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 22, 2015 -

Honda Stratham responded

Thanks for the vote of confidence, Amy! When people come in for the airbag inflators to be done, sometimes they haven't been to a dealership in a while and we notice things that should be addressed in order to drive safely (and/or extend the life of the vehicle). It's good that you had the time to address things immediately while you waited. If time doesn't allow for waiting you can always ask when would be a good time to drop it off and perhaps get a loaner. Happy thanksgiving!

November 21, 2015

Excellent service with good explanations of required auto services and repairs. Unfortunately, the computer system was down, so I was not able to obtain an official st More

by mbadelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 22, 2015 -

Honda Stratham responded

Thanks for the compliment on the way your visit was handled! Computers are great tools, but they do have hiccups from time to time. If you call back during service hours, we should be able to research your airbag status over the phone in just a few minutes. Happy Thanksgiving!

November 20, 2015

Airbag inflator replacement The Honda Barn did a nice job of replacing the inflators. They were there early to accept the vehicle and late to let me pick up. They were very nice More

by MAULLFOUNTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the man in service
Nov 20, 2015 -

Honda Stratham responded

Thank you for taking the time to let us know you appreciated the treatment you experienced in our service department. We are glad you found us helpful and convenient. In addition to our evening hours, you can always call ahead, then drop your car off for service the next day using our "night drop off" lock-box. We strive to be the first place that comes to mind when you think of great Honda service. HappyThanksgiving!

November 20, 2015

recall experience. I was there for a recall of airbags. I was treated v3ry kindly and taken care of immediately.the repair was done in a timely manner and in addition my More

by BARBFORSTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 22, 2015 -

Honda Stratham responded

Thanks for taking the time to share your experience! We find a lot of our customers appreciate that car wash and vacuum when they come in for service. Not many people have spare time to do it themselves regularly, so making us a regular service stop gets two things accomplished at once. We hope your travels are trouble free and wish you a Happy Thanksgiving!

November 19, 2015

Service was fast and Kevin was very nice. They washed my car which was also a nice bonus. Thanks for the great experience. Happy Thanksgiving. More

by ABARYIAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Nov 19, 2015 -

Honda Stratham responded

Thank you for taking the time to pay Kevin and our service team a very nice compliment. It is our goal to wash and vacuum every vehicle that comes in for service. We look forward to seeing you at your next scheduled service. Happy Thanksgiving to you, too!

November 19, 2015

My last 5 Vehicles were all new Hondas' Kevin was exceptional in keeping me informed about the status of my recall maintenance of my airbag on my 2006 Element. He was very friendly and infor More

by SEACOAST27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Nov 19, 2015 -

Honda Stratham responded

Thanks for coming in to get your airbag recall done. We want all of those done as quickly as possible. Thanks also, for taking the time to pay us a nice compliment. Five Hondas in a row is an impressive number. We are glad to hear you intend to buy number 6 at Honda Barn. Happy Thanksgiving!

November 17, 2015

recall work The help i received fora recall notice was professional and courteous. The woman who helped me was thorough, right on target for wait time, and offer More

by sueannlachance
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Thanks for the compliment, Sueann. We are glad you found your visit enjoyable. We'll do our best to make your future visits pleasant experiences as well.

November 17, 2015

Regular scheduled maintenance Service Dept. personnel go out of their way to stay ahead of any problem that might be avoided if handled quickly. I appreciate their recommendations More

by SMILINGAL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 18, 2015 -

Honda Stratham responded

Thanks for your compliment. Sometimes it is difficult to find the time to say "job well done." Our service team is rich in experience with both Honda and customer service, so anticipating what can be done in a preventative manner has become second nature to them. We appreciate that you keep coming back to us. Together we will try to keep all problems small!

November 16, 2015

Regular Maintenance When I started my '08 Honda Odyssey the other day, I noticed two lights lit up on my dash...the wrench and the oil light. Since I had an appointment i More

by abackes669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another salesman named Al back in '08, Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Anne, Thanks so much for stopping by and for your loyalty as a customer. I'm glad we were able to help you out quickly and conveniently. We appreciate the great review. We promise we'll continue to do our best to maintain your trus!t

November 16, 2015

Pleasant service experience I had regular maintenance scheduled and Ethel was very courteous and friendly. She made suggestions for my upcoming 30,000 mile service and gave me an More

by JOYCEWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 17, 2015 -

Honda Stratham responded

Ethel and the rest of our Service Dept staff want to thank you for the great review, Joyce. It is very kind of you to take time out of your day to compliment us. Our whole service team works hard to keep our customers satisfied. We'll do our best to keep you coming back to us for all your service needs.

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