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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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July 31, 2015

last minute Took me in unannounced at last minute of open service time. Completed fix and I was on my way in under an hour. Price reasonable. More

by happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
July 31, 2015

Actually a pleasant experience I pay for an oil change but get so much more. They check all my fluid levels, tire wear, rotate the tires, check the brakes and let me know how soon a More

by Rosas's Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
July 30, 2015

Oil change Routine service visit. Also added tire rotation and balance. Informed me that I needed an alignment - made an appt. for another day - I didn't have t More

by Honda driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 30, 2015

Professional, Courteous,Considerate The staff in Service are always considerate of my time and concerns. They will take the time to review and explain whatever concerns/questions I have More

by wave.dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Soucy, Jeffrey Arnault, Brendan Daly
July 30, 2015

First visit I went to Honda Barn to have my recalled air bags replaced. I had never been there before. The service was courteous and efficient. They even washe More

by PRISSYJONES1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 30, 2015

Air-bag replaced (recall) When I called to schedule an appointment to have my air bag replaced Ethel was very courteous, professional and knowledgeable. Upon arriving at my sc More

by JTWDMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Ethel Brown
July 30, 2015

Regular maintanence and airbag recall I purchased my 2006 Honda Accord at Honda Barn and it has been serviced there since, except when we have been traveling. The car has 170k miles on it More

by CINDYBROWN.NH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 29, 2015

A simple oil change. Service came with a smile as always, even washed the car for me and the young lady who took my money was very pleasant too! More

by blanephotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ed Neale
July 29, 2015

Recall part I came to the dealership on July 27th for a recall item (air bag replacement). When I arrived, I was informed that the replacement part had not arriv More

by DENSOU
Recommend Dealer
No
Employees Worked With
Ethel Brown
Aug 04, 2015 -

Honda Stratham responded

Dennis, I am very sorry you feel so angry that you would wish to harm Ethel in this fashion. I am also confused. After speaking with Ethel, she assured me that you were fine when you left and acknowledged that you were told to call before coming in to confirm the part was here, a request you were fine with on the 27th. I have since learned that you requested we repair/replace your radio to make up for the misunderstanding. I respectfully decline not seeing how the two are related and not understanding your grievance. We can certainly make our share of mistakes and I would always overextend myself in an effort to compensate a customer we have mistreated in any way. I wish you well with your vehicle and radio and am very sorry that we are not the Honda Dealer for you. Linda Murphy General Manager 603.772.7300

July 29, 2015

very good No further comment at this time, all was very good. Suggestion; That a PRINTED, recommended service list, based my vehicles mileage and service his More

by DJDCENTRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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