1,637 Reviews of Honda Stratham - Service Center
Nice to be back In the past two weeks, my Accord and my wife's CRV have been serviced at the Honda Barn in Stratham After many years of living in different par In the past two weeks, my Accord and my wife's CRV have been serviced at the Honda Barn in Stratham After many years of living in different parts of the country, it has been a refreshing experience to come home to New Hampshire and be treated to great customer service from the initial phone call to our visits to the dealership. Every step of the process was on time and contained no surprises. A tip of the hat to Mark, Jeff, and the mechanics. Thanks for the warm welcome back Bill More
Professional, Friendly, & efficient service I had a great experience having my CR-V serviced. Jeff was especially helpful looking up my radio security code & recall needs (i bought a used car I had a great experience having my CR-V serviced. Jeff was especially helpful looking up my radio security code & recall needs (i bought a used car & wasn't sure if recall work had been done). More
They assess the problem and get it fixed right the 1st time I have an older Honda with a lot of miles so I believe they are as good as their word about what needs to be done....brakes are the latest thing. It' I have an older Honda with a lot of miles so I believe they are as good as their word about what needs to be done....brakes are the latest thing. It's a little pricey but no more than most dealerships. Brendan and Jeff are very nice and helpful and will help out with a coupon as it's tough. My issues are fixed so it's a great crew up front and behind the scenes! Thank You. More
High priced quality service Very good service as far as response courteousness. I believe that although the work is well done, it is very expensive as compared to the marketplac Very good service as far as response courteousness. I believe that although the work is well done, it is very expensive as compared to the marketplace. More
Sincerity, tuustworthy Appreciate the sincerity of the staff. Feel that I can trust the staff to watch for our best interests. Appreciate seeing low turnover in staff. Appreciate the sincerity of the staff. Feel that I can trust the staff to watch for our best interests. Appreciate seeing low turnover in staff. More
Great customer service. Educational. Great accommodations fo As Above: Courteous service, educational. Very expeditious, everyone very nice. Answer questions. Reasonably priced for services rendered. Fun looking As Above: Courteous service, educational. Very expeditious, everyone very nice. Answer questions. Reasonably priced for services rendered. Fun looking at new cars Iin showroom while waiting for service. Service especially Jeff over 9 yrs I've been going always has time to provide great customer service listening to car issues and offering advice. Jeff treats every customer like they were his only one in spite of such a very busy service center. I always trust the service and feel comfortable having my car serviced or repaired at this center. They are very easy to deal with and Jeff always goes the extra mile & then some to help every customer. More
Consistent, pleasant and helpful I have purchased two of my three cars from Stratham Honda. Whenever I need service, the staff is always accommodating and keeps me informed, the techs I have purchased two of my three cars from Stratham Honda. Whenever I need service, the staff is always accommodating and keeps me informed, the techs do a thorough job and everyone is friendly, from the first phone call to when I'm driving off the lot. I wouldn't take my car anywhere else! More
Great job The folks at Honda Barn are very easy to do business with. I was in and out in exactly the time they projected I would be very comfortable going back The folks at Honda Barn are very easy to do business with. I was in and out in exactly the time they projected I would be very comfortable going back to them for my service needs. More
Excellent service The experience I had at the Honda Barn recently was excellent. All the problems I came in with were efficiently and professionally resolved in a time The experience I had at the Honda Barn recently was excellent. All the problems I came in with were efficiently and professionally resolved in a timely fashion. More
This job was done in a timely manner The passenger airbag was the subject of a recall. Honda Barn ordered up the part promptly and installed the replacement bag inflator. There were The passenger airbag was the subject of a recall. Honda Barn ordered up the part promptly and installed the replacement bag inflator. There were no complications, and a free car wash was included. Everything straightforward. Absolutely no complaints. There was, of course, no charge, as it was a recall job. In the past I have sometimes faulted this garage for not promptly ordering parts (specifically a new clutch) when the diagnosis was obvious, thereby leading to a delay of several days in initiating the work. Also, they don't make a practice of returning the old parts (unless maybe one asks them). E.g. one time they didn't return the old flywheel and informed me that their scrap metal guy has just been there and picked it up. No such problems this time: I did not want the old and suspect airbag inflator! More