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Honda Stratham - Service Center

Stratham, NH

4.8
1,626 Reviews

1,626 Reviews of Honda Stratham - Service Center

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December 15, 2023

Fast, Polite, efficient That works ! Will happily recommend you to anyone looking for good service More

by codotok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Honda Stratham responded

We're glad to know you found our service at Honda Stratham efficient and polite. Thanks for your recommendation! Safe travels! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

December 08, 2023

They were extremely accommodating with free coffee/TV in the waiting area and swift but thorough with the whole process. Really felt like they had my back with their flexibility and were the pros that I cou More

by Trump’24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Bradley-Galipeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lombardi, Patrick Deleon
Dec 08, 2023 -

Honda Stratham responded

We're glad to know that you felt well taken care of and comfortable during your visit to Honda Stratham. Our team always aims for a smooth process while providing top-notch service. Thanks for the positive feedback! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

December 07, 2023

Everyone was kind and educated explained everything they were going to do to my truck More

by Redsfan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Honda Stratham responded

Thank you for taking the time to review your recent experience with our Honda Stratham team! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

December 06, 2023

Service manager has not responded to an email about a situation. Lady answering phone crabby. More

by donna1957epping
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Paige
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady answering phone
Dec 11, 2023 -

Honda Stratham responded

Hi Donna, We're sorry to hear you've experienced some trouble getting your email responded to and we appreciate your feedback. Please don't hesitate to reach out to me directly to resolve your concerns. Thank you, Eric Swindell - General Manager - 603-580-4025

December 06, 2023

Very professional, the dealer ship was very clean. The waiting area was very clean as well. The service was quick More

by Juliewinward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Honda Stratham responded

Hey Julie, thank you for the 5-star rating! We're glad to know you found our dealership clean and the service quick at Honda Stratham. We look forward to serving you again! Drive safely! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 29, 2023

Very attentive explained service and estimated cost work done timely Everything was done well mounted and balanced 4 tires perfect! More

by Ricksimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Honda Stratham responded

Ricksimon, we're glad to know you had a positive experience with our service team at Honda Stratham. We always aim for clear communication and timely work! Thanks for the feedback.

November 16, 2023

Good service and helpful. Good service and helpful. Good service and helpful. Good service and helpful. More

by gordonwx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Honda Stratham responded

Hey Gordon, thank you for the 5-star rating! We're glad to know you found our service at Honda Stratham helpful. We look forward to serving you again! Safe travels! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 16, 2023

We brought two of our CR-Vs in at two separate times for a recall. The service department provided excellent friendly communication . Kinky concern was when U called the service representative back, the cal More

by Bobsue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Honda Stratham responded

We appreciate your feedback and are glad to know our service department provided excellent communication. We apologize for the confusion about Donny - we'll work on improving internal communications. Thanks for choosing Honda Stratham! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 14, 2023

This was my first time at this dealership getting an oil change and tire rotation. When leaving my tires did not feel secure. I think the price for an oil change and tire rotation is incredibly high. Won’t More

by mdasilva143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Paige
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gardner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Honda Stratham responded

We're sorry to read about your experience and concerns regarding tire security and pricing. We strive for top-notch service, so it's disappointing to know we didn't meet that mark during your visit. I'd appreciate a chance to discuss this further with you if you're willing - please reach out at your earliest convenience. Thank you, Eric Swindell - General Manager - 603-580-4025

November 09, 2023

Great, friendly people. However, I was in for a recall. My dash has permanent marks left in it. Trash was on the floor and my glove box looked like I was in a small accident More

by peterlhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Nov 10, 2023 -

Honda Stratham responded

Peter, I'm sorry to read about your experience. It's clear we didn't meet the standards of service and care that we aim for during your visit. We would like to address these issues with you directly and work toward a resolution. Please reach out at your earliest convenience. Thank you, Eric Swindell - General Manager - 603-580-4025

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