1,619 Reviews of Honda Stratham - Service Center
100k mile service and state inspection Great service. Friendly people. They diagnosed and fixed a couple of problem I've been having with the car for a while. Car runs good as new now. Great service. Friendly people. They diagnosed and fixed a couple of problem I've been having with the car for a while. Car runs good as new now. More
Very positive Quick, thorough and got me in at the last minute Also warned me of a large priced service coming up which was helpful. Thanks for the help . Quick, thorough and got me in at the last minute Also warned me of a large priced service coming up which was helpful. Thanks for the help . More
Positive experience. Accommodating and friendly staff I was fortunate to get in with a last minute appointment. They got me right in; the appointment always seems to take a long time but the staff is grea I was fortunate to get in with a last minute appointment. They got me right in; the appointment always seems to take a long time but the staff is great to work with! More
Service Visit I came in for service on my car. They got me in on time, explained everything they were going to do, how much it would cost, and how long it would tak I came in for service on my car. They got me in on time, explained everything they were going to do, how much it would cost, and how long it would take. I ended up getting out a half hour earlier than expected, paying exactly what I was told, and Laura checked in on me while I waited. Everyone at Honda Barn is always so friendly, professional and honest. More
Oil change While everyone is very friendly and the service is good; I will likely not take my car back in for servicing. Received price for changing and insta While everyone is very friendly and the service is good; I will likely not take my car back in for servicing. Received price for changing and installation of air filter and cabin filter for $120. I thought the price sounded extremely high and checked with my usual mechanic who quoted me $70. Price for the oil change was comparable but will likely not continue servicing my car at Honda Barn. More
Expensive / Poor Communication As I live in Exeter, this is the closest Honda dealership. I have been bringing cars here of and on for almost 20 years. Over time, I have found that As I live in Exeter, this is the closest Honda dealership. I have been bringing cars here of and on for almost 20 years. Over time, I have found that communication with the service department has declined. From not calling back, to long hold times and accidental hang-ups, to miscommunication regarding the cost of service, I have not been thrilled with the service I've received the last few times. I will say that Linda did take $100.00 off my last bill, as well as comped the detailing we had received, which was nice. Sort of makes up for the "sticker shock" of the final bill, but not quite. Usually, I take my car to a small, local mechanic. Don't ask me why I didn't this time, but I'm pretty sure I will continue to do that going forward. More
Laura is awesome! Thank you for fixing our 2005 Odessey! We want to keep it as long as possible because we have kids in college which is expensive! Thank you for fixing our 2005 Odessey! We want to keep it as long as possible because we have kids in college which is expensive! More
Great service. The woman who checked me in, was very friendly & pleasant. The work was done in a timely manner. My first service after buying a new HRV, was great. The woman who checked me in, was very friendly & pleasant. The work was done in a timely manner. My first service after buying a new HRV, was great. More
Honda Pilot Service Manager Donne Paige did an excellent job resolving issues on a service related bill I had. He followed through and ensured I had a loaner car Service Manager Donne Paige did an excellent job resolving issues on a service related bill I had. He followed through and ensured I had a loaner car which was greatly appreciated too. More
Friendly and Quick Service and Fair Price I called on Tuesday, got an appt. on Wed. for break pads. Dropped off my car at 9:30, had car back by 2:00. Used their Courtesy van for drop off and p I called on Tuesday, got an appt. on Wed. for break pads. Dropped off my car at 9:30, had car back by 2:00. Used their Courtesy van for drop off and pickup, so helpful. From beginning to end, service was awesome. On the initial phone call, they even mentioned using non-Honda brand break pads to save money. In past years, I always felt this location was very pushy with upselling services. In the last two years, this has totally changed and I don't feel pressure at all. Thank you Stratham Honda for taking care of our 3 Honda cars and our family! More