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1,647 Reviews of Honda Stratham - Service Center
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November 05, 2018
Positive experience. Accommodating and friendly staff I was fortunate to get in with a last minute appointment. They got me right in; the appointment always seems to take a long time but the staff is grea I was fortunate to get in with a last minute appointment. They got me right in; the appointment always seems to take a long time but the staff is great to work with! More
by BOOCHERS55
Verified CustomerEmployees Worked With
Linda Murphy
November 02, 2018
Service Visit I came in for service on my car. They got me in on time, explained everything they were going to do, how much it would cost, and how long it would tak I came in for service on my car. They got me in on time, explained everything they were going to do, how much it would cost, and how long it would take. I ended up getting out a half hour earlier than expected, paying exactly what I was told, and Laura checked in on me while I waited. Everyone at Honda Barn is always so friendly, professional and honest. More
by Anonymous
Employees Worked With
Laura Parent
November 01, 2018
Oil change While everyone is very friendly and the service is good; I will likely not take my car back in for servicing. Received price for changing and insta While everyone is very friendly and the service is good; I will likely not take my car back in for servicing. Received price for changing and installation of air filter and cabin filter for $120. I thought the price sounded extremely high and checked with my usual mechanic who quoted me $70. Price for the oil change was comparable but will likely not continue servicing my car at Honda Barn. More
by HONEYDUKES10
Employees Worked With
October 29, 2018
Expensive / Poor Communication As I live in Exeter, this is the closest Honda dealership. I have been bringing cars here of and on for almost 20 years. Over time, I have found that As I live in Exeter, this is the closest Honda dealership. I have been bringing cars here of and on for almost 20 years. Over time, I have found that communication with the service department has declined. From not calling back, to long hold times and accidental hang-ups, to miscommunication regarding the cost of service, I have not been thrilled with the service I've received the last few times. I will say that Linda did take $100.00 off my last bill, as well as comped the detailing we had received, which was nice. Sort of makes up for the "sticker shock" of the final bill, but not quite. Usually, I take my car to a small, local mechanic. Don't ask me why I didn't this time, but I'm pretty sure I will continue to do that going forward. More
by HEATHER L
Employees Worked With
Linda Murphy, Dan Ditmars
October 23, 2018
Laura is awesome! Thank you for fixing our 2005 Odessey! We want to keep it as long as possible because we have kids in college which is expensive! Thank you for fixing our 2005 Odessey! We want to keep it as long as possible because we have kids in college which is expensive! More
by marycarr
Employees Worked With
Laura Parent
October 20, 2018
Great service. The woman who checked me in, was very friendly & pleasant. The work was done in a timely manner. My first service after buying a new HRV, was great. The woman who checked me in, was very friendly & pleasant. The work was done in a timely manner. My first service after buying a new HRV, was great. More
by DBMES32
Employees Worked With
Laura Parent
October 18, 2018
Honda Pilot Service Manager Donne Paige did an excellent job resolving issues on a service related bill I had. He followed through and ensured I had a loaner car Service Manager Donne Paige did an excellent job resolving issues on a service related bill I had. He followed through and ensured I had a loaner car which was greatly appreciated too. More
by MCASKILLNH
Employees Worked With
Donnie Paige
October 18, 2018
Friendly and Quick Service and Fair Price I called on Tuesday, got an appt. on Wed. for break pads. Dropped off my car at 9:30, had car back by 2:00. Used their Courtesy van for drop off and p I called on Tuesday, got an appt. on Wed. for break pads. Dropped off my car at 9:30, had car back by 2:00. Used their Courtesy van for drop off and pickup, so helpful. From beginning to end, service was awesome. On the initial phone call, they even mentioned using non-Honda brand break pads to save money. In past years, I always felt this location was very pushy with upselling services. In the last two years, this has totally changed and I don't feel pressure at all. Thank you Stratham Honda for taking care of our 3 Honda cars and our family! More
by RCTJR
Employees Worked With
Laura Parent, , Eric Swindell
October 16, 2018
Great experience I went in recently for an oil change and I was in and out of there very fast. Also, the employees there are very polite and professional. Nathan, who I went in recently for an oil change and I was in and out of there very fast. Also, the employees there are very polite and professional. Nathan, who was my service advisor was very nice and the receptionist was very nice as well. I will most definitely spread the word about Honda Barn to my friends and family since every time I go in it’s wonderful! More
by kim.munson
October 12, 2018
The jury is still out Appointment for 9 am phone call from Laura was told ready in 1 hour, emissions problem displaying, I called back at 2:30 was told my car was next to g Appointment for 9 am phone call from Laura was told ready in 1 hour, emissions problem displaying, I called back at 2:30 was told my car was next to go in to be evaluated. I went to pick up my car at 4:45 and my car was not evaluated yet. No problems found. Poor communication. 2017 Honda Pilot More
by Jbean
Employees Worked With
Laura
