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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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August 30, 2018

18 mother maintenance I was surprise how speedy and good was the service on my car. I expected a longer wait time and to be very expensive. But the price was great and the More

by WWJD51646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe her name is Samantha., Harry Cummings
Aug 31, 2018 -

Honda Stratham responded

Thanks for this great review, WWJD51646! It's always great to hear when we were able to provide a pleasant surprise. It's our pleasure to serve you, and we look forward to providing great service for your Honda in the future. Thanks for choosing Honda Barn!

August 28, 2018

Routine Service Very good experience. Would definitely return. Thank you honda barn for being professional, courteous, helpful, and concise during this whole proce More

by M_HOBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Aug 29, 2018 -

Honda Stratham responded

Thanks for this very nice review, M_HOBERT! We're glad we were able to provide a positive experience on your visit to our Service Department, and we look forward to serving you in the future. Thanks for choosing Honda Barn!

August 27, 2018

Great Service and person I dealt with (Eileen) were great, everything was explained on what I needed to be done, I have no complaints. Great job. More

by DPK1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Aug 28, 2018 -

Honda Stratham responded

Thanks, DPK1149! Getting the work done correctly is our top priority of course, but communicating effectively with our customers so they can make informed decisions concerning their vehicles is equally important. We're glad you had a great visit, and we look forward to serving you in the future. Thanks for choosing Honda Barn!

August 27, 2018

My first Honda 5000 mile service was easy to schedule . I scheduled my first service appointment online. My car was serviced in a timely manner and they even washed it! The waiting room was comfortable. More

by C & J
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Aug 28, 2018 -

Honda Stratham responded

Thanks for your review, C & J! We're glad your first visit to our Service Department was a positive experience, and we look forward to helping you maintain your Honda. We wish you the very best with your new vehicle. Thanks for choosing Honda Barn!

August 22, 2018

$103.00 /1.5 hour oil change I am a repeat customer at the Honda barn in stratham and needless to say I was a little surprised at the cost of the oil change and the length of time More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eileen Barry
Aug 23, 2018 -

Honda Stratham responded

Dear No, I am very sorry to learn of your dissatisfaction. We strive to make every customer visit a pleasant experience. I understand your concern over the rising cost of vehicle maintenance. The manufacturers have gone to synthetic oil requirements for their vehicles and it dramatically affects the cost to the consumer. However, I can assure you there were other services performed for $103 which would obviously account for the additional time. Unfortunately, you I don't have enough information to research your visit so I ask that you take the time to contact me directly so I can. Thank you for the feedback. Sincerely, Linda Murphy General Manager 603.772.7300

August 13, 2018

Great room Pleasant and professional staff. Nice clean environment. Service work was finished ahead of schedule. Car was even washed prior to being returned. Dro More

by GOLEISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
Aug 14, 2018 -

Honda Stratham responded

Thanks, GOLEISA! We're very happy to hear that your found your experience in our Service Department to be efficient, convenient and pleasant. We look forward to helping you care for your Honda in the future. Thanks for choosing Honda Barn!

August 09, 2018

First Service Center Visit This was the first time we serviced our new Honda at the Honda Barn. Making an appointment online was easy, staff were friendly and professional, the More

by Honda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Conte, don't recall name of receptionist and did not meet any of the people that serviced the car, Eileen Barry
Aug 10, 2018 -

Honda Stratham responded

Thanks for this great review, Honda1! Our Service Department staff works hard to ensure that every service visit is an efficient, comfortable and pleasant experience. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda!

August 07, 2018

Don’t recommend Very disappointed. I brought in the car to have the brakes serviced. The service dept called to verify what I wanted done, so I said that at this poin More

by meisenhauer0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Delay
August 06, 2018

Efficient, Professional, And Friendly Service Honda Barn Service Department is always on time, employees are friendly, professional and efficient. Additionally, the waiting area is comfortable, a More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Kallelis, Eileen Barry, DAVID APRIL, Sarah Lessard, Harry Cummings
Aug 07, 2018 -

Honda Stratham responded

Thanks, Kay! We're very happy to hear that your experiences at our dealership have been uniformly positive, especially since you've had interactions with so many of our team members. Thanks for choosing Honda Barn. We look forward to serving you in the future!

August 03, 2018

Great service Discovered headlight was out, called for appt and gave me the option of same day service but explained there'd be a wait or next day. I appreciated h More

by KGARDNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Eileen Barry
Aug 03, 2018 -

Honda Stratham responded

Thanks, KGARDNER4! Good communication is one key to a pleasant and enjoyable service visit. It's important that we let our customers know what to expect, so that they can plan their days accordingly. We're glad we were able to get you back on the road quickly, with your Honda running smoothly. Thanks for choosing Honda Barn!

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