Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda Stratham - Service Center

Stratham, NH

4.8
1,621 Reviews
Call Service Center (603) 772-7300

1,621 Reviews of Honda Stratham - Service Center

Sort by
June 18, 2018

Dead battery Eileen(?) was phenomenal. Told me probably battery & she was correct. Then Kevin reprogrammed radio after battery replaced and lost all preset channel More

by KGARDNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Eileen Barry
Report | Print
Jun 19, 2018 -

Honda Stratham responded

Thanks for the vote of confidence, KGARDNER4! It was our pleasure to diagnose the issue with your Honda, and get you back on the road as quickly as possible, radio and all! Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

June 16, 2018

Knowledgeable and friendly All of the staff were friendly, helpful, and explained everything well. They did a great job, called as they said they would, and had a great turnarou More

by lcmurray023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
Report | Print
Jun 16, 2018 -

Honda Stratham responded

Thanks for the compliments, lcmurray023! We're glad your recent visit to our Service Department was such a positive experience. Good communication is certainly a key to great service. Thanks for choosing Honda Barn!

June 11, 2018

Eileen is the BEST!!!! Always a friendly and professional and efficient experience with HONDA BARN. I would highly recommend their Sale and their Service departments. We ha More

by ELIAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Report | Print
Jun 12, 2018 -

Honda Stratham responded

Thanks for this wonderful endorsement of both our Service and Sales Departments, ELIAS2! Eileen does a great job, and we appreciate you taking the time to acknowledge her hard work. Thanks for choosing Honda Barn. It's our pleasure to serve you!

June 08, 2018

Painless visit. Friendly and efficient service, with a well appointed waiting room. Coffee and fresh fruit is supplied and the waiting is pleasant. The work is done a More

by HSLANE
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Report | Print
Jun 09, 2018 -

Honda Stratham responded

Thanks, HSLANE! We're glad you had a great visit. We do our best to make a visit to our Service Department an enjoyable experience. This makes it easier for our customers to keep up with their scheduled maintenance, and a well maintained Honda can last a VERY long time. Thanks for choosing Honda Barn. It's our pleasure to serve you!

June 05, 2018

Service Everyone was helpful and friendly. John Singleton was the best. He was honest, helpful and took the time to set up my phone. He answered all my cra More

by casac25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton
Report | Print
Jun 06, 2018 -

Honda Stratham responded

Thanks, casac25! There are so many technological features in vehicles today that it's almost inevitable that questions will arise. We're always happy to help our customers understand how to effectively use the technology available in their Hondas. It's great to hear that John was able to get you back on the road with all your questions answered. Thanks for choosing Honda Barn. It's our pleasure to serve you!

May 29, 2018

Second Service I was early for my service appointment but was taken right away. Was in and out in about 45 minutes which included a car was. More

by CONNORCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Report | Print
May 29, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very nice review, CONNORCK! We do our best to be flexible so we can accommodate small changes in schedule. It's great to hear you appreciated that flexibility, and the complimentary car wash we provided as well! Thanks for choosing Honda Barn. We look forward to helping you care for you Honda in the future!

May 23, 2018

3rd time fixing same problem Splash guard has come loose 3 times in the last 2 months and "fixed," only to come loose days later. Going back to have it "fixed" a 4th time today! More

by smetalious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie Paige
Other Employees : Kevin Delay, Eileen Barry
Report | Print
Jun 05, 2018 -

Honda Stratham responded

Hi Stephanie, I am sorry you are not happy with the service you received. Unfortunately you have omitted some important details surrounding your experience. I wish you would have contacted me directly if you were not pleased. You hit a speed bump and ripped off the shield. When you brought it the first time you were given the option of replacing it or removing it and leaving your undercarriage exposed to road hazards. You asked us to try to reattach it. We did the best we could with the damages that the shield had sustained. And at no charge to you. You brought the car back to us and it was evident that you had again hit something and ripped the shield off as the screws were ripped completely out. Again, we did what we could at no charge. After your third visit and your not wanting to repair the damage correctly we did charge you $40. I am glad you opted to at least take the shield off, however I caution you as they did in Service that in doing so, you have the potential of doing greater damage. Please feel free to reach out to me at an time if you wish to discuss this. Linda Murphy

May 18, 2018

Recall and routine service Service staff is very friendly, accommodating and knowledgeable. My questions were answered to my satisfaction. Service was completed in the amoun More

by MARTY0804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Eileen Barry
Report | Print
May 18, 2018 -

Honda Stratham responded

Thanks, MARTY0804! It's great to hear we were able to answer all your questions in a friendly and direct manner, and get you back on the road quickly with the job done correctly. We look forward to helping you care for your Honda for many happy miles. Thanks for choosing Honda Barn!

May 15, 2018

Time is money This crew's got it together! Schedule the appointment, show up, leave it to them! Done well in allotted time. You can multitask in peace in the waiti More

by WALK223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Eileen Barry
Report | Print
May 16, 2018 -

Honda Stratham responded

Thanks, WALK223! It's great to hear you're a fan of our Service Department team, and that you enjoyed the waiting room amenities we offer our Service Department customers. We look forward to helping you care for your Honda in the future. Thanks for choosing Honda Barn!

May 15, 2018

helpful service Routine oil change and tire rotation. service writer was helpful, friendly, and informative. I like having the quite room for homework. Parts departm More

by silversmithjess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Report | Print
May 16, 2018 -

Honda Stratham responded

Thanks, silversmithjess! We're glad we were able to provide you with a pleasant and satisfying experience in our Service Department. It's also gratifying to hear that you appreciated the extra information and expertise our Parts Department was able to offer. Thanks for choosing Honda Barn. It's our pleasure to serve you! t

1
...
78
79
80
...
163