1,621 Reviews of Honda Stratham - Service Center
Quick diagnosis and fix I had a problem where my older Element lost power and was unable to accelerate. They took my car in the same morning I called. The service tech fo I had a problem where my older Element lost power and was unable to accelerate. They took my car in the same morning I called. The service tech found the problem quickly and was able to have me back on the road the next day with the car cleaned and inspected to make sure there were no other problems. I was not the easiest customer and questioned the service coordinator a lot. He was very graceful and answered all my questions. Very positive experience. More
Service Review I have bought two vehicles from the Honda Barn. Great sales and great service. Service fees are very reasonable and they are always having specials. I I have bought two vehicles from the Honda Barn. Great sales and great service. Service fees are very reasonable and they are always having specials. I highly recommend them. More
Quick Service Took my vehicle in for an oil change and rotation of tires. Got the car in, service checked me in and about 30 minutes i was ready to go, the time fle Took my vehicle in for an oil change and rotation of tires. Got the car in, service checked me in and about 30 minutes i was ready to go, the time flew by. More
Six Month Check Awesome service department! Very well run and courteous staff. I was very pleased with the work they did on my car. Got it detailed and it feels br Awesome service department! Very well run and courteous staff. I was very pleased with the work they did on my car. Got it detailed and it feels brand new. Thank you! More
No calls This is the first time I have had an issue with the service department. I had a flat tire and made an appointment to have the tire checked. After the This is the first time I have had an issue with the service department. I had a flat tire and made an appointment to have the tire checked. After the tire was examined it was found that I would need a new one. It would need to be ordered and would be in the next morning. The next day I heard nothing and so called in the afternoon and was informed that the tire was not in, but they would call me when it was ready. I did not receive a call. The next day, no call so late morning I called and was informed that I could come in atr 2. At that time I was promptly taken care of. I would have appreciated a call both times,. Why was I forced to make contact in order to get this taken care of. More
First-Rate Service at Honda Barn We took our 2014 Honda Civic in for a routine service. Took no more than 30 minutes. All good. Efficient, friendly, professional, and reasonably price We took our 2014 Honda Civic in for a routine service. Took no more than 30 minutes. All good. Efficient, friendly, professional, and reasonably priced. More
Be detailed with the service dpt on your needs/expectations After a few visits over the past year, they are friendly and do the basic maintenance jobs within about an hour. They can honor a slightly expired cou After a few visits over the past year, they are friendly and do the basic maintenance jobs within about an hour. They can honor a slightly expired coupon and have a good Monthly email & Honda app for smartphones. However, the price to get my tires checked was a bit pricey & they are slow to make detailed recommendations depending on which Rep you speak/work with regarding repairs. Was charged sixty bucks in the tire pressure problem because a Honda software update was needed. I have had the car for only 10 momths and had to pay for faulting sensors communications by the manufacturer.For example, one service rep offered wiper inserts whereas another in the past made no mention that they could conduct this simple hardware upgrade. More
Honda Barn maintenance is seamless! I brought our CR-V in for an oil change. Not only was I able to book the appt within a few days, but when I got there, the service bay was clean, the I brought our CR-V in for an oil change. Not only was I able to book the appt within a few days, but when I got there, the service bay was clean, the check-in process was easy with knowledgeable & friendly staff. Eileen was super helpful, she suggested a transmission flush and explained the pros/cons of getting it done which I did and got me the best price possible on all my service that day. Not only that but their service dept still had me out of there within 25 mins which was great because I had to be somewhere right afterwards. Everyone at Honda Barn is fantastic....service, sales, everyone. I can't say enough good things about them, I always refer friends to them and we will definitely consider coming back for our next vehicle purchase! More
5k mile checkup - easy They make it easy, fast drop-off and quick pick up. This was the first time i did a standard service there and im happy with the result. They make it easy, fast drop-off and quick pick up. This was the first time i did a standard service there and im happy with the result. More
Tire pressure warning light This was not a scheduled appointment but my car was promptly accepted into the service area. I was informed the car was already in need of its first This was not a scheduled appointment but my car was promptly accepted into the service area. I was informed the car was already in need of its first oil change which they took care of as well as correcting the tires' air pressures and rotating the tires. They offer 2 waiting rooms, one quiet (thank you) and the other with media, but I did not have to wait very long. The most fun surprise was they had washed my car too! Thank you! More