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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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December 05, 2017

Great place for service Took my CRV in for the 60,000 service and state inspection. Service was done in a timely manner and at a reasonable price. The Service Rep., Eileen, More

by VIMCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Dec 06, 2017 -

Honda Stratham responded

Thanks for this great review, VIMCO! We find Hondas that are well maintained are the ones that last the longest, and the 60,000 mile service is an important one. We're glad you chose to have yours performed at Honda Barn. Loyal customers like you keep us thriving as an independent Seacoast Area business. We promise we'll always do our best for you. Everybody at Honda Barn wishes you a Happy Holiday Season!

December 04, 2017

Too slow, too expensive for oil/filter/tire rotation The people are friendly, but I've never waited 70 minutes for an oil change and tire rotation. And, I've certainly never paid $85.00 for that service More

by MJTURMELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cramer
December 02, 2017

easy in and out and no BS I went in for an oil change and my car was taken in right away. Handed the key off and walked around outside for a little while. About 30 minutes late More

by rjg01913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Eileen Barry
Dec 02, 2017 -

Honda Stratham responded

Thanks for the compliments, rjg01913! Our goal is to keep the simple things simple. An oil change should be a quick and pleasant visit to the dealership, and we're glad that's what we provided. The complimentary car wash is just our way of showing our appreciation to our customers. Thanks for choosing Honda Barn. It's our pleasure to serve you!

December 01, 2017

Excellent service and parts dept I recently purchased my vehicle at Honda Barn on a Sunday and was not able to be introduced to the service and parts department. I had a trailer hitch More

by Jbean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, Michael Cramer
Dec 02, 2017 -

Honda Stratham responded

Thanks for this great review of your recent experience, Jbean! If we can help a customer out, we will. It's really simple, and it doesn't matter what time it is. Please don't apologize for anything. We appreciate your business, and we appreciate that you took the time to compliment our hardworking staff. Thanks again, for choosing Honda Barn. We look forward to serving you in the future!

November 30, 2017

Brendan is incredibly nice. The others are great as well. I went in for a heating problem on a car still under warranty. They could not find the problem but were very gracious and washed my car and even hosed More

by 12842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the names of the other two gentlemen who helped me but they were nice as well., Brendan Daly
Dec 01, 2017 -

Honda Stratham responded

Thanks for writing this very nice review of your recent visit to our Service Department. One of the most difficult things to address in a Service Department is a problem that is intermittent, or one that can't be duplicated on a visit. If everything is fine when we see the vehicle, it's hard to say what might be wrong. We assure you that if the problem arises again, we'll be ready to address it. In the meantime, we're glad you appreciated the car wash and the way you were treated by our staff. Thanks for choosing Honda Barn. It's our pleasure to serve you.

November 30, 2017

Fast and friendly I am really happy with the fast service I got and also with the amenities of their installation...I wait with my one year old in a very fun nursery. More

by rafelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Dec 01, 2017 -

Honda Stratham responded

Thanks for this very nice review, Rafelina! We're glad you appreciated the children's area. We provide different areas in order to make our customer's visit more pleasant. There is also a quiet reading area. Still, we work efficiently because we understand that most people want to get back on the road as quickly as possible. Thanks for choosing Honda Barn. We wish you and your family a Happy Holiday season!

November 30, 2017

Inspection with surprises!! I brought my CR-V in for it's annual inspection but got a nit more than I wanted--needed rear brakes, brake light and a new battery but Kevin Delay wa More

by mlrandlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Dec 01, 2017 -

Honda Stratham responded

Thanks for this very positive review, mlrandlett! It would certainly be nice if a "no maintenance" car existed. Vehicles today come closer than ever to that ideal. Maintenance is still a reality though, and it's good to take care of things before they become emergencies. This is especially true with winter coming. We're glad you'll be going into this winter season with a strong battery and good brakes! Thanks for choosing Honda Barn. It's our pleasure to serve you!

November 22, 2017

Super Service The peoplat Honda Barn are always professional and friendly. Repairs are always done in a timely manner. We love the cleaning car perk. Great dealersh More

by Paulobrien07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of the service man’s name but he was great!
Nov 23, 2017 -

Honda Stratham responded

Thanks for this very nice compliment, Paul! We're glad you've found our Service Department team to be efficient, professional, and friendly, and that you appreciate the car wash. We look forward to helping you care for your Honda in the future. Today is a great day to say Thank You for choosing Honda Barn. We're grateful for your loyalty!

November 22, 2017

NH Inspection Just moved to NH from NJ, where my first inspection on my new 2017 CRV was not due until May of 2022, and then every two years. And inspections are fr More

by Barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Nov 23, 2017 -

Honda Stratham responded

Thanks for taking the time to write this review, Barney, and welcome to New Hampshire! Each state deals with vehicle inspections in a different manner. We think you'll find New Hampshire takes a pretty pragmatic approach to most things. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda!

November 21, 2017

Great service Honda Barn service center was able to take my car in with short notice and fix the problem the same day. The problem was covered under warranty so th More

by jeanb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Nov 22, 2017 -

Honda Stratham responded

Thanks for writing this nice review, jeanb! We're sorry to hear you had a problem with your Honda, but we're glad we were able to get you back on the road quickly at no cost. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future, and we wish you a Happy Thanksgiving!

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