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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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December 06, 2017

Safety recall Brought in for a safety recall on the battery sensor. Work was performed on time and they also washed the car. Very satisfied with the service. More

by cccggg
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Dec 06, 2017 -

Honda Stratham responded

Thanks for writing this very positive review, cccggg! Having to return to a dealership for a manufacturer's recall isn't on many customer's lists of favorite things to do. We try to make the process as convenient and efficient as possible for the customers who choose to have a recall addressed with us. We're glad you appreciated the car wash. Thanks for choosing Honda Barn. We wish you a Happy Holiday Season!

December 06, 2017

Warranty trim concern I am very particular about my cars and noticed a finish issue on my new Civic. Eileen and Donnie were warm, welcoming and quick to react. They got my More

by STEVEN_MILLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Barry
Dec 07, 2017 -

Honda Stratham responded

Thanks for this great review, Steven! Excellent fit and finish has always been emblematic of Honda quality. It was our pleasure to restore your new Civic to perfect condition quickly. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future, and our entire staff wishes you a Happy Holiday Season!

December 06, 2017

awesome service center The service center at Honda Barn is an excellent facility. There is a great place to drive into a bay and get out of your car to go directly to the w More

by Marci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cramer
Dec 07, 2017 -

Honda Stratham responded

Thanks for this great review, Marci! We were thrilled two years ago when we learned that a significant renovation to our facility could easily accommodate a drive-in service area. Our customers find this area particularly convenient during inclement weather, and in the cold days of winter. It's gratifying to hear that you appreciate our efforts to keep our facility bright and clean. Thanks for choosing Honda Barn. Our entire staff wishes you a Happy Holiday Season!

December 05, 2017

Good service at a reasonable price Arrived at the dealership before 8:00a and was processed in. The service was done about 1 hr later a complimentary car wash was included. I recommend More

by flstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, Eileen Barry
Dec 06, 2017 -

Honda Stratham responded

Thanks for this great review, flstafford! It's gratifying to hear that you had such a positive experience. Many of our customers appreciate the complimentary car wash we include with our service visits, and we're happy to be able to provide them. Thanks for choosing Honda Barn. Everyone at Honda Barn wishes you a Happy Holiday Season!

December 05, 2017

Friendly service Just moved to town and had Honda Barn service my 2008 Civic. Service was friendly and timely. Pricing was reasonable. I plan to use them again. More

by rbald0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Dec 06, 2017 -

Honda Stratham responded

Thanks for writing this very nice review, rbald0, and welcome to the Seacoast Area. We're glad your first impression of our dealership was such a positive one. Now all we have to do is keep that good work up with each visit you make in the future! Thanks for choosing Honda Barn. Everybody at Honda Barn wishes you a Happy Holiday Season!

December 05, 2017

Great place for service Took my CRV in for the 60,000 service and state inspection. Service was done in a timely manner and at a reasonable price. The Service Rep., Eileen, More

by VIMCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Dec 06, 2017 -

Honda Stratham responded

Thanks for this great review, VIMCO! We find Hondas that are well maintained are the ones that last the longest, and the 60,000 mile service is an important one. We're glad you chose to have yours performed at Honda Barn. Loyal customers like you keep us thriving as an independent Seacoast Area business. We promise we'll always do our best for you. Everybody at Honda Barn wishes you a Happy Holiday Season!

December 04, 2017

Too slow, too expensive for oil/filter/tire rotation The people are friendly, but I've never waited 70 minutes for an oil change and tire rotation. And, I've certainly never paid $85.00 for that service More

by MJTURMELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cramer
December 02, 2017

easy in and out and no BS I went in for an oil change and my car was taken in right away. Handed the key off and walked around outside for a little while. About 30 minutes late More

by rjg01913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Eileen Barry
Dec 02, 2017 -

Honda Stratham responded

Thanks for the compliments, rjg01913! Our goal is to keep the simple things simple. An oil change should be a quick and pleasant visit to the dealership, and we're glad that's what we provided. The complimentary car wash is just our way of showing our appreciation to our customers. Thanks for choosing Honda Barn. It's our pleasure to serve you!

December 01, 2017

Excellent service and parts dept I recently purchased my vehicle at Honda Barn on a Sunday and was not able to be introduced to the service and parts department. I had a trailer hitch More

by Jbean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, Michael Cramer
Dec 02, 2017 -

Honda Stratham responded

Thanks for this great review of your recent experience, Jbean! If we can help a customer out, we will. It's really simple, and it doesn't matter what time it is. Please don't apologize for anything. We appreciate your business, and we appreciate that you took the time to compliment our hardworking staff. Thanks again, for choosing Honda Barn. We look forward to serving you in the future!

November 30, 2017

Brendan is incredibly nice. The others are great as well. I went in for a heating problem on a car still under warranty. They could not find the problem but were very gracious and washed my car and even hosed More

by 12842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the names of the other two gentlemen who helped me but they were nice as well., Brendan Daly
Dec 01, 2017 -

Honda Stratham responded

Thanks for writing this very nice review of your recent visit to our Service Department. One of the most difficult things to address in a Service Department is a problem that is intermittent, or one that can't be duplicated on a visit. If everything is fine when we see the vehicle, it's hard to say what might be wrong. We assure you that if the problem arises again, we'll be ready to address it. In the meantime, we're glad you appreciated the car wash and the way you were treated by our staff. Thanks for choosing Honda Barn. It's our pleasure to serve you.

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