1,637 Reviews of Honda Stratham - Service Center
positive I appreciated how easy it was to make an appointment, how friendly the staff is, how the work was completed on time, and how easy it was to drop off m I appreciated how easy it was to make an appointment, how friendly the staff is, how the work was completed on time, and how easy it was to drop off my car and check out. Mike went to the trouble of finding my car and driving it to the front door for me. More
oil change & recall When I called to make the appointment the Service person was very polite and helpful. The services done on my van took 2 1/2 hrs. It was a very long When I called to make the appointment the Service person was very polite and helpful. The services done on my van took 2 1/2 hrs. It was a very long time to sit there and wait. It's stuffy in there and not the cleanest of places. I drove off hearing a very loud noise my van wasn't making before. The Service Manager was very kind and helpful. He saw I had been there for a long time, so he drove out to my house to check the noise issue with my van. I think it was the cover to the air filter that hadn't been pushed down all the way, that was causing the noise. I don't believe the slow service was a reflection of the manager at all. This man in my opinion went above and beyond to provide great service to his customer. I appreciate what he did greatly. I did not feel like driving back to Honda with my 3 kids. More
Everyone was very helpful and pleasant. Prior to driving by Honda Barn my tire pressure indicator light came on. Nicholas checked pressure and informed me I probably had a leak in left rear Prior to driving by Honda Barn my tire pressure indicator light came on. Nicholas checked pressure and informed me I probably had a leak in left rear tire and he could fix it if I wanted. I returned shortly, checked in with service had a short wait and was on my way. Great service on a Saturday with an unexpected problem. A great relief before leaving for Florida. More
Serviced both of our Hondas quickly and on time! We had oil changes on our Accord and Pilot, both purchased at the Honda Barn. Communication from setting up the appointments to completion is excelle We had oil changes on our Accord and Pilot, both purchased at the Honda Barn. Communication from setting up the appointments to completion is excellent. The Pilot ended up needing rear brakes, which they also fit in during the same visit. All services were completed in a timely fashion. Eileen and Donnie are professional and a pleasure to work with! I also utilized a coupon which was provided a great value for our service. Thank you. More
Friendly, prompt service Scheduled an appointment for multiple services. All were completed in a timely manner. Service staff was pleasant, no wait time, loved the drive in Scheduled an appointment for multiple services. All were completed in a timely manner. Service staff was pleasant, no wait time, loved the drive in service area especially since it was raining. Complimentary car wash was a delightful surprise. More
It is fun to have a car serviced there. Everybody there is very nice and professional. And they give you the best prices available, without even asking them. Waiting while the car is servic Everybody there is very nice and professional. And they give you the best prices available, without even asking them. Waiting while the car is serviced is not burdensome: ample space is provided for chilling and doing the work. More
Nice surprise! I've never had much luck with car repair/service. I always feel like I'm being taken advantage of. This was a routine, six month check so there were I've never had much luck with car repair/service. I always feel like I'm being taken advantage of. This was a routine, six month check so there weren't any big repairs to deal with. That being said, I was pleasantly surprised by my first visit to the service center. They were friendly, and went above and beyond what I expected. I highly recommend the Honda Barn! More
Convenient and helpful Brought my CR-V in for an oil change and ended up having a bigger scheduled maintenance done that was overdue. Brendan arranged for me to have a loane Brought my CR-V in for an oil change and ended up having a bigger scheduled maintenance done that was overdue. Brendan arranged for me to have a loaner car for the day, which was really convenient and helpful. The service was completed in a few hours and is now ready for the next 30,000 miles. More
Honda Barn is the best! We bought our 2014 Honda Civic at Honda Barn. We would not trust anyone else for our maintenance and service. The service is professional and friendly We bought our 2014 Honda Civic at Honda Barn. We would not trust anyone else for our maintenance and service. The service is professional and friendly More
Oil Change Quick, clean, done! I did paperwork in the reception area expecting to be there much longer. I was pleasantly surprised at the short duration of the Quick, clean, done! I did paperwork in the reception area expecting to be there much longer. I was pleasantly surprised at the short duration of the appointment! More