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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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November 08, 2017

positive I appreciated how easy it was to make an appointment, how friendly the staff is, how the work was completed on time, and how easy it was to drop off m More

by CRV owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Nov 09, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! It takes a lot of hard work behind the scenes to allow our customers to enjoy a consistently efficient and pleasant visit to our Service Department. It's very nice when our hard work is noticed, and rewarded with a nice review like this. Thanks for choosing Honda Barn. It's our pleasure to serve you!

November 03, 2017

oil change & recall When I called to make the appointment the Service person was very polite and helpful. The services done on my van took 2 1/2 hrs. It was a very long More

by amie.murphy
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Nov 04, 2017 -

Honda Stratham responded

Thanks for taking the time to write this review of your recent visit to our Service Department. We're sorry to hear about the problem you encountered with the service we performed. We do our best to keep mistakes to a minimum, but the occasional misstep is inevitable. Don Paige is our Service Manager. His immediate response to your difficulty makes our commitment to customer satisfaction clear. We are also committed to providing a bright, clean, and comfortable environment for our customers while they are waiting for their cars. We hope our attention to this will be apparent to you on your next visit. Thanks for choosing Honda Barn. It's our pleasure to serve you!

November 02, 2017

Everyone was very helpful and pleasant. Prior to driving by Honda Barn my tire pressure indicator light came on. Nicholas checked pressure and informed me I probably had a leak in left rear More

by cosmobunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas in service bay, Eileen Barry
Nov 03, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review, cosmobunny! We're glad we were able to make it convenient for you to have your tire repaired before your trip. We do our best to remain flexible so we can help our customers when special circumstances arise. We hope you have a safe trip, and a wonderful stay in Florida! We're facing a New Hampshire winter. We might be just a tiny bit jealous.

October 28, 2017

Serviced both of our Hondas quickly and on time! We had oil changes on our Accord and Pilot, both purchased at the Honda Barn. Communication from setting up the appointments to completion is excelle More

by KevG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Barry
Oct 28, 2017 -

Honda Stratham responded

Thanks for your great review, KevG! It's always nice when the number of return visits can be reduced by accomplishing as much as possible in a single visit. This requires good communication between our technicians, service advisors, and customers. We're glad we were able to make your visit a positive experience and provide you with excellent value. Thanks for choosing Honda Barn. We look forward to serving you in the future!

October 27, 2017

Friendly, prompt service Scheduled an appointment for multiple services. All were completed in a timely manner. Service staff was pleasant, no wait time, loved the drive in More

by shellyswimwvu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Oct 28, 2017 -

Honda Stratham responded

Thanks for writing this very nice review, shellyswimwvu! It's very gratifying when our customers take the time to compliment us on a job well done. We're glad we were able to get you back on the road quickly in your smooth running and clean Honda. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 22, 2017

It is fun to have a car serviced there. Everybody there is very nice and professional. And they give you the best prices available, without even asking them. Waiting while the car is servic More

by szkaminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, John Singleton, Eileen Barry
Oct 23, 2017 -

Honda Stratham responded

Thanks for writing this very nice review, szkaminkski! We do our best to provide an enjoyable atmosphere in our Service Department. We keep our waiting areas bright and clean, but that alone won't make a visit an enjoyable experience. We also offer our customers accurate information and competitive pricing in a professional and friendly manner. We're lucky to have wonderful customers like you, who reward our efforts with your loyalty. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 20, 2017

Nice surprise! I've never had much luck with car repair/service. I always feel like I'm being taken advantage of. This was a routine, six month check so there were More

by PSMALL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Oct 21, 2017 -

Honda Stratham responded

Thanks for taking the time to review your recent visit to our Service Department, PSMALLO! We appreciate the compliments. We want you to expect the treatment you encountered on your first visit for service, each and every time you visit. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many happy miles to come!

October 17, 2017

Convenient and helpful Brought my CR-V in for an oil change and ended up having a bigger scheduled maintenance done that was overdue. Brendan arranged for me to have a loane More

by FranB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Oct 18, 2017 -

Honda Stratham responded

Thanks for taking the time to give us this positive feedback, FranB! We're glad the availability of a loaner made it convenient for you to leave your vehicle with us for an overdue service. We find Hondas that are well maintained and regularly serviced tend to be the ones that last the longest, with the fewest problems. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many happy miles to come!

October 16, 2017

Honda Barn is the best! We bought our 2014 Honda Civic at Honda Barn. We would not trust anyone else for our maintenance and service. The service is professional and friendly More

by Twiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Oct 17, 2017 -

Honda Stratham responded

Thanks for your ringing endorsement, Twiga! We appreciate that you chose to buy your Civic from Honda Barn, and also that you trust us to help you care for it. We promise we'll work to continue earning that trust with each visit. We look forward to serving you for many happy miles to come!

October 16, 2017

Oil Change Quick, clean, done! I did paperwork in the reception area expecting to be there much longer. I was pleasantly surprised at the short duration of the More

by WALK223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Oct 17, 2017 -

Honda Stratham responded

Thanks for this great review, WALK223! We know our customers lead busy lives, so we do our best to make simple services like oil changes quick and efficient. We're glad you were pleased with your visit, and we look forward to helping you care for your Honda in the future. Thanks for choosing Honda Barn!

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