Honda Stratham - Service Center

Always satisfied with the service at Honda Barn Always satisfied with the service I receive at the Honda Barn. Friendly and helpful and it is a great option to be able to get a loaner car when you Always satisfied with the service I receive at the Honda Barn. Friendly and helpful and it is a great option to be able to get a loaner car when you need service. The dealership I went to before did not have that option, making it very hard to be able to find time to get service done. More

Service Visit I appreciated the excellent customer service. The work was completed in a timely manner as usual. I always have a very good service experience at the I appreciated the excellent customer service. The work was completed in a timely manner as usual. I always have a very good service experience at the Honda Barn. More

First visit to Honda Barn service center From the time a drove in, until the time I left, the entire service team was friendly, informative and professional. I was greeted by Eileen Berry in From the time a drove in, until the time I left, the entire service team was friendly, informative and professional. I was greeted by Eileen Berry in Service who was very friendly and extremely helpful. She kept me informed as to the status of my service whilev I waited in the waiting area. This was a very nice first experience with the service department and I will be back. More

greed I want to mention that the problem with the battery was on my older Accord. The need for alignment was on my brand new CRV.On several occasions I'v I want to mention that the problem with the battery was on my older Accord. The need for alignment was on my brand new CRV.On several occasions I've been duped. The last time I was told I needed a battery, so I bought it. They said it was made for this car. Fine 3 days later it was dead. I waited two hours for them to check it out.. They said it wasn't the battery. I paid $176 for this, Took it home 3 days later dead.. I brought it to another place and they said the battery was too weak. They replaced it and has been working fine even starting after two weeks idle. I could go on, but I learned unless it's under warranty DO NOT GO THERE. They try to hook you into all this junk. The woman sales should be fired. She said I needed the front aligned, The SUV had 4500 miles on it.. That is outright stealing, in my mind., More

service department repairs only what needs to be repaired and they are trustworthy as compared to other dealerships . Brought car in for repair service which another de repairs only what needs to be repaired and they are trustworthy as compared to other dealerships . Brought car in for repair service which another dealership recommended, but found out I didn't need this repair.. More

Quick, quiet, and efficient. I was pleasantly surprised when I brought my Accord in for a recall replacement. Pleasant staff who addressed the problem without a lot of extra hass I was pleasantly surprised when I brought my Accord in for a recall replacement. Pleasant staff who addressed the problem without a lot of extra hassles. A quiet waiting room (no TV on!) where everyone was reading! The whole experience just had a different vibe from other visits. More

Poor communcation Although they were able to fix my problem with my car, I had to make 2 trips to achieve it. I had an appointment, but when I showed up, they were supe Although they were able to fix my problem with my car, I had to make 2 trips to achieve it. I had an appointment, but when I showed up, they were super busy. I checked in at the counter and Brendan told me there was no loaner car available for me. I didn't understand why, since I clearly explained the problem to Mike when I made the appointment. Mike and I agreed on the phone that the issue would most likely take a while and he said if that is the case, we will get you a loaner.. Brendan at the counter didn't know why a loaner wasn't there for me. Instead asked me "who did you talk to on the phone? Eventually it was decided, I would have to come back another day. When I did, they fixed the electrical issue I had with my brand new, under 1500 miles HRV. Hope it stays that way. More

Fast and good, no problems. Fixed battery recall problem. Took just a few minutes, good job, polite and helpful. I am disabled and they did a great job accommodating me. Fixed battery recall problem. Took just a few minutes, good job, polite and helpful. I am disabled and they did a great job accommodating me. More

Great customer service The folks at Honda Barn go above and beyond! I was due for some recall oriented upgrades and also needed new brakes. Bill Bradley was good enough to f The folks at Honda Barn go above and beyond! I was due for some recall oriented upgrades and also needed new brakes. Bill Bradley was good enough to ferry my car from my office to the service center himself so I wouldn't miss time out of a busy day. The service tech called and did a nice job giving me options on two different levels of replacement brakes, explaining the differences between the higher vs lower end options. Since I don't want to take unnecessary risks, i was happy to opt for the better brakes. Mr Bradley returned my car and I was delighted to discover that it had been washed as well as vacuumed to boot. It is so much nicer to drive in now! Thanks, Honda Barn. More

oil change & yearly inspection Brendan was very helpful, and the service on my 2017 CRV was great! I will definitely be coming back for all my service on my CRV here. Brendan was very helpful, and the service on my 2017 CRV was great! I will definitely be coming back for all my service on my CRV here. More