Honda Stratham - Service Center

great service as always I have always had my car serviced at Honda Barn. I have found them highly reliable! This most recent trip was not a planned service as my car had died I have always had my car serviced at Honda Barn. I have found them highly reliable! This most recent trip was not a planned service as my car had died this very day in a parking lot. I called Honda Barn and asked if they could get me in for service as I needed a new battery. Being able to get my car jumpstarted, I was able to get to Honda Barn and a new battery installed. I so appreciated the service!! More

Installation of new grill to replace defective one Donnie, service manager was fantastic in meeting my needs. I had one problem/ issue and he handled it perfectly with much respect to me to resolve th Donnie, service manager was fantastic in meeting my needs. I had one problem/ issue and he handled it perfectly with much respect to me to resolve the issue that was about the car keys , not the service. The service was great, Brendon was easy to talk to and followed up with me on every detail. My car was dropped off and I planned on waiting in the waiting room, but with the wonderful location of the dealership, I was able to walk to stores and do my errands while the service was being done. Prior to this service, I had 30,000 mile services and was able to leave my car there while I was on vacation so that I was not inconvenienced at all by not having my car. I would highly reccommend. Joan Shea More

Great experience at Honda Barn in Stratham, NH. We are very impressed with the work, the service and how Honda stands behind their product at Honda Barn in Stratham, Honda Corporate and the Honda Di We are very impressed with the work, the service and how Honda stands behind their product at Honda Barn in Stratham, Honda Corporate and the Honda District office. Thank you Greg Pappas and Don Page for excellent customer service. There was a big problem with our Odyssey engine and you handled the fix with complete professionalism. Because of this experience, Honda Barn in Stratham has earned our brand loyalty for all future purchases as well as recommendations for friends, family and co-workers to purchase Hondas at Honda Barn in Stratham. Thank you again. More

Great Inspection Job I came in for my annual State Inspection and it was done in a timely manner while I waited. They even uncovered another issue - The back window was I came in for my annual State Inspection and it was done in a timely manner while I waited. They even uncovered another issue - The back window washer was not delivering fluid to the window. Then the service person did a quick fix, and it was fine. Only problem was that washer fluid was dripped down over the back of my car. I took a wet cloth and wiped it off. But thanks for the quick fix to the problem. More

Kevin Delay saved the day!!! Thank you so much Kevin for fitting us in last minute!! We we're closing on our house and driving to Florida on this day...Myself, 3 kids and our dog. Thank you so much Kevin for fitting us in last minute!! We we're closing on our house and driving to Florida on this day...Myself, 3 kids and our dog...my husband is a merchant marine working overseas right now. I went to uhaul to pick up my trailer and my hitch wasn't the right one to be able to work the lights on the trailer. Even though Honda barn was booked Kevin fit us in and got the hitch and electrical all installed so I could get the trailer! I was so happy!! Thank you so much!! Michelle More

Went somewhere else to have work done I came in for a State inspection knowing that I needed exhaust work done. I came in for service in May and asked them to look at the front breaks as t I came in for a State inspection knowing that I needed exhaust work done. I came in for service in May and asked them to look at the front breaks as they were making noises, they said everything was fine. However, this time, when I needed an inspection, they said that my front breaks needed to be replaced. I specifically ask last time, so that I could plan out my costs over time instead of getting one big bill. When I received a call from the service department, it was presented to me as "you need to make a decision on whether to keep your vehicle" as the total cost of 'required' repairs was about $3,000. As you can imagine, this is quite a shock. I went to another place and had the repair work done for $1,200. Honda followed up with my a few days later, and I told them that I got the work done elsewhere for 40% of their quoted cost, they commented "well they didn't use genuine Honda parts, we could have been closer to that with aftermarket parts". This was never presented as an option when I had to make the "decision". Furthermore, my Honda Element has 163,000 miles... yes, I want aftermarket parts if its going to save me close to $1800. It seems to me that the service department here caters to people with newer cars with expendable money. I'm sorry, but telling me that I may want to get rid of my vehicle and get something new is not an option, and I'm not sure I want to bring my vehicle back for service. I will say, the previous time I was in the service department (May), I was very happy, but this experience was no good. More

Well done guys! Air bag replacement for recall, new key battery, and new valet key for new car. All done with professionalism, a smile, and quickly. In and out and s Air bag replacement for recall, new key battery, and new valet key for new car. All done with professionalism, a smile, and quickly. In and out and smiling. All first rate. More

zylon treatment mediocre I'm disappointed with the Zylon paint treatment. Not worth the money, not as effective as I was told it would be, and the blahzay response of the serv I'm disappointed with the Zylon paint treatment. Not worth the money, not as effective as I was told it would be, and the blahzay response of the service writer, whose name I don't recall but I thought it was Jeff, regarding it. Needless to say my expectations were not met in purchasing this treatment. Should have saved myself the money. More

excellent service All the service was completed in a short time in a professional customer friendly manner. Kevin and Brandon are exemplary in their knowledge and conce All the service was completed in a short time in a professional customer friendly manner. Kevin and Brandon are exemplary in their knowledge and concern. More

Oil change I have loved the service so far at the Honda Barn. If I had to offer one critique it would be the complimentary car wash. It was very poor quality, th I have loved the service so far at the Honda Barn. If I had to offer one critique it would be the complimentary car wash. It was very poor quality, there was dirt and soap and or water spots all over the car. Maybe they are only using a pressure washer. My advice is to do it well or not at all, I had to wash the car after the service. Otherwise I am very happy! More