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1,622 Reviews of Honda Stratham - Service Center
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June 14, 2017
Professional and curteous service I continue to be very pleased with the service and professional manner of the staff. The staff is up front about any service work being done and chec I continue to be very pleased with the service and professional manner of the staff. The staff is up front about any service work being done and checks in with the client if any additional work is needed so there are no hidden costs. The waiting area is clean and comfortable. I would recommend them to anyone. More
by CBROdyssey
Verified CustomerEmployees Worked With
Ethel Brown
June 12, 2017
Service was smooth and timely My major service went smoothly and was handled in a timely fashion. I felt like my vehicle was fully examined and items needing attention were pointe My major service went smoothly and was handled in a timely fashion. I felt like my vehicle was fully examined and items needing attention were pointed out. The updated waiting area is an improvement and very comfortable. More
by mmiller18
Employees Worked With
Brendan Daly
June 12, 2017
Poor communication. I took my car in on a Saturday morning and left it with them all day to find a problem I was having with my eletrical system. I never once thru the wh I took my car in on a Saturday morning and left it with them all day to find a problem I was having with my eletrical system. I never once thru the whole day recieved a call or update on my cars status. At the endof the day I tried tovreach them about it and found out they had closed for the day. WhenI finally got someone to check me out I found out that they had not found the problem and fixed nothing but the tech. stated on the order that he needed more time to diagnose the problem that I was charged $125 for. Maybe if they had called me I would have known this and told them to keep the car for further evaluation. Very poor customer service experience. More
by GREG.HANDLEY
Employees Worked With
Kevin Delay
June 07, 2017
Poor service all around Scheduled an appointment to replace two tires and get an inspection. Was recommended an alignment by the tech. I suggested he replace the tires and Scheduled an appointment to replace two tires and get an inspection. Was recommended an alignment by the tech. I suggested he replace the tires and verify it does in fact need an alignment. I stated I wanted the pre alignment values. My wife did not receive the pre alignment values or the post alignment values. Tech took car back and got post alignment values. I still believe I did not need the alignment and the tech did not do the one thing I requested of him. Also Our oil change % got wiped out while replacing tires and doing an alignment. The MPH was reset to KPH. This is the most disappointed I have been with a dealership service in a long time. I likely will have my car serviced elsewhere in the future. More
by sschuster314
Employees Worked With
DAVID APRIL
June 07, 2017
returned twice for corrective repair vehicle bought in for oil and filter plus tire rotation of tires re balance and alignment 2nd an 3rd time car still pulls left noroadtest? vehicle bought in for oil and filter plus tire rotation of tires re balance and alignment 2nd an 3rd time car still pulls left noroadtest? More
by paula-rich
Employees Worked With
Brendan Daly
June 05, 2017
good service I have been a long time Honda owner. For the most part I am pleased with the service I receive. I just wish when they wash my car the windshield cou I have been a long time Honda owner. For the most part I am pleased with the service I receive. I just wish when they wash my car the windshield could be cleaned with a clean cloth. I always have to clean the windshield when and if the car has been washed... More
by holleyt3
June 03, 2017
Very Professional Ethel is very professional explains every thing that needed to be worked on. She was very kind and helpful. Will be doing business with Honda Barn f Ethel is very professional explains every thing that needed to be worked on. She was very kind and helpful. Will be doing business with Honda Barn for a long time. More
by suecookx
Employees Worked With
Ethel Brown
June 02, 2017
Very impressed I've used Honda barn 3 times now since moving to NH 4 months ago. Every time I've been impressed with the professionalism and politeness of each emplo I've used Honda barn 3 times now since moving to NH 4 months ago. Every time I've been impressed with the professionalism and politeness of each employee I've worked with. 5 starts for Ethel for being so kind and helpful with everything I needed. I hope to do business with her in the future. More
by mark01929
Employees Worked With
Ethel Brown
May 30, 2017
Great Service I was apprehensive when I came in for a repair since I was out of town. But the service was terrific. I was treated like I had been a regular cust I was apprehensive when I came in for a repair since I was out of town. But the service was terrific. I was treated like I had been a regular customer for years, and were friendly and professional. More
by Bob Gardner
Employees Worked With
Kevin Delay
May 26, 2017
Service I will for sure go back to Honda Barn!! Kevin Delay made my unexpected visit very easy and relaxed. Went above and beyond to help me. I will for sure go back to Honda Barn!! Kevin Delay made my unexpected visit very easy and relaxed. Went above and beyond to help me. More
by GAIL.LOCKARD
Employees Worked With
Kevin Delay
