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Honda Stratham - Service Center

Stratham, NH

4.8
1,620 Reviews

1,620 Reviews of Honda Stratham - Service Center

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May 05, 2017

Overall Great Service very polite, took action right away, finished the service 25 minutes before they said it would be done, very friendly, when I told them I was the Spri More

by louiep4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
May 06, 2017 -

Honda Stratham responded

Thanks for taking the time to write this complimentary review. We do our best to remain flexible and accommodating in our Service Department scheduling. We appreciate the people who bring their Hondas to us for service, and do everything we can to make their visits convenient, pleasant, and comfortable. Thanks for choosing Honda Barn. It's our pleasure to serve you!

May 01, 2017

Friendly and efficient I have been very impressed with the service at Honda Barn. The staff is very friendly and spend time explaining the work to be done so that it easy t More

by jpolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 02, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review. We do our best to make a trip to our Service Department relaxing and pleasant. This requires more than just the physical amenities of a bright, clean, and comfortable waiting area. It also means we have to take the time to really listen to our customers and also explain the service performed completely. Thanks for choosing Honda Barn. We appreciate your business, and look forward to helping you care for your Honda in the future!

April 30, 2017

great customer service Car battery needed to be replaced & also had mechanics look for possible mice damage under hood. Ethel was excellent handling my concern. She is the More

by PAWILT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 01, 2017 -

Honda Stratham responded

Thanks for taking the time to give these great compliments to Ethel and Honda Barn. We understand that when it comes to trouble with a vehicle, there's no such thing as a small problem. Most people use their vehicle every day, and it's crucial that it be ready to go when needed. We do our best to be efficient and professional. We're glad you found your visit to our dealership a pleasant and productive one. Thanks for choosing Honda Barn. It's our pleasure to serve you!

April 27, 2017

First Oil Change I had a wonderful buying experience with Honda Barn in the fall and last night I brought my car in for its first oil change. Just as before, it was ea More

by MAMBROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 28, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review of your first visit to our Service Department with your new Honda! We do our best to make the entire ownership experience a pleasant and enjoyable one for our customers. That means making sure they feel welcomed and comfortable in all areas of our dealership. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many happy miles to come!

April 26, 2017

Great customer service Every aspect of my visit was great. I felt like my business was important to them. I left feeling that I got good overall value for my money. More

by aceofsprayed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy, Brendan Daly, Makenzi Wendel
Apr 27, 2017 -

Honda Stratham responded

Thanks for taking the time to write this thoughtful review! It's great to hear that our staff was able to convey to you the value we place on your business. Customers have many options when it comes to buying and caring for their vehicles, and when they choose Honda Barn we do our best to make them feel they made the right choice. It's our pleasure to serve you, and we look forward to helping you with your Honda needs in the future!

April 25, 2017

Air Bag Recall repair Dropped off the car the night before, used the new clean, heated, lighted night time drop off room that has a counter, drop off envelopes, pens and ev More

by robert_madea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if it was Ethel, I did not note her name and the picture is slightly different than what I remember., Ethel Brown
Apr 26, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review, Robert! We do our best to provide an inviting and well maintained environment for our customers. We consider it a natural extension of the care we take with the vehicles that are brought in for service. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

April 24, 2017

Exceptional service Brendan waved me right into a car bay, even though I was early. We went over all the service required and I was picked up. Brendan called twice while More

by TENNIS03854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Apr 25, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! We value our customers time, and try to make each visit to our dealership as efficient and productive as possible. This includes being ready for them when they arrive, and identifying ways that additional trips can be avoided by addressing multiple issues in one visit. Thanks for choosing Honda Barn. We appreciate your business, and we look forward to helping you care for your Honda in the future!

April 21, 2017

Thank you My first time here and very pleased with the courtesy and service to my car. This was a recall visit and it was fixed...and they even "washed my car" More

by SUZANNEAUDREY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 22, 2017 -

Honda Stratham responded

Thanks for taking the time to write this thoughtful review! We're glad we were able to get your recall work done efficiently, and get you back on the road in a safe Honda. We hope you'll consider using our Service Department for all your service needs. We provide a complimentary car wash with each service visit, and you'll find Ethel and the rest of our Service Department team are a pleasure to deal with on each visit. Thanks for choosing Honda Barn. It's our pleasure to serve you!

April 21, 2017

On time, beyond expectations! In for routine warranty work, I had requested another issue be explored. It was assessed as an extended warrantee issue as well and taken care of in e More

by BAMCBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Apr 22, 2017 -

Honda Stratham responded

Thanks for this great review! We're glad we were able to make your visit a productive one by addressing both issues at once. We do our best to reduce maintenance expense for our customers by routinely checking Honda Service Bulletins and Recall notices. In this way we can find possible concerns and address them while they are covered by warranty, and before they become larger concerns. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many years to come!

April 19, 2017

Awful customer service and issue not resolved our audio system locked because our battery died and it was disconnected to clean the connections before jump starting it. Apparently it's some anti t More

by ELZA.SILVA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Delay
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