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Honda Stratham - Service Center

Stratham, NH

4.8
1,637 Reviews

1,637 Reviews of Honda Stratham - Service Center

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June 05, 2017

good service I have been a long time Honda owner. For the most part I am pleased with the service I receive. I just wish when they wash my car the windshield cou More

by holleyt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
Jun 06, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review. We always appreciate the input our customers give us, and we use observations like yours to improve our service. If this happens again, please point it out before you leave and we'll be happy to address the problem so that you leave with a sparkling clean windshield! Thanks for choosing Honda Barn. We look forward to serving you in the future.

June 03, 2017

Very Professional Ethel is very professional explains every thing that needed to be worked on. She was very kind and helpful. Will be doing business with Honda Barn f More

by suecookx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 03, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! It's hard to overstate the importance of communicating clearly with our customers when it comes to servicing their Hondas. Ethel does a great job, and treats our customers like family. We're fortunate to have a great team of Service Advisors. We're happy to hear that you intend to let us help you care for your Honda in the future, and we promise you we'll do our best to earn your loyalty with each visit!

June 02, 2017

Very impressed I've used Honda barn 3 times now since moving to NH 4 months ago. Every time I've been impressed with the professionalism and politeness of each emplo More

by mark01929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 03, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! So far we've made a good impression with three visits. Now we need to repeat that performance with every visit, year after year, so you'll have the same opinion of us many years (and many miles) down the road! Thanks for choosing Honda Barn. We're sure you'll love the Seacoast Area even more once you get to spend a summer here!

May 30, 2017

Great Service I was apprehensive when I came in for a repair since I was out of town. But the service was terrific. I was treated like I had been a regular cust More

by Bob Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
May 31, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review, Bob! The Seacoast Area is a summer destination for many people. As a result we see quite a few people in our Service Department who are far from home. We treat them the way we'd want our family treated if they were on the road and needed service. We're glad we were able to make your stop a comfortable one, and get you back on your way quickly. Thanks for choosing Honda Barn. We wish you a safe and happy trip!

May 26, 2017

Service I will for sure go back to Honda Barn!! Kevin Delay made my unexpected visit very easy and relaxed. Went above and beyond to help me. More

by GAIL.LOCKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
May 26, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review, Gail! Unexpected visits to a Service Department usually involve some uncertainty and apprehension. We do our best to make the situation as relaxed as possible. It warms our hearts to hear that you intend to visit us again as a result of the great service provided by Kevin. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

May 24, 2017

Prompt and efficient service. I received prompt and efficient service. Everyone is friendly and willing to help in any way they can. I wouldn't go anywhere else but Honda Barn for More

by SANDY.GOODWIN526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 25, 2017 -

Honda Stratham responded

Thanks for this great review! We are fortunate and proud to have so many wonderful customers like you, who have rewarded our efforts over the years with loyalty and support. We look forward to continuing to earn your confidence in the future. Thanks for choosing Honda Barn!

May 24, 2017

Quality work and on time I had several maintenance issues dealt with and they had the car for a day. Everything was taken care of. The loaner was a big help as it allowed me t More

by rbboxster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 25, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review! It's always great when you can get several issues addressed in one visit. That usually means a vehicle will be off the road for a while, though. That's why our loaner program has been such a hit with our customers! A loaner makes it possible to drop your car off, go about your day, then return to pick your car up later. Thanks for choosing Honda Barn. It's our pleasure to serve you!

May 23, 2017

Great service with add on's in a reasonable time. Honda Barn's Ethel Brown goes out of her way to make sure my Honda Accord gets what it needs and lets me know what's coming up on my next service. More

by BOBNCONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 24, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! Our top priority is always to get the job done right as efficiently as possible. We consider it just as important to communicate effectively with our customers though, so they know what's going on with their Hondas and what recommended service is on the horizon. Thanks for being a loyal Honda Barn customer. It's our pleasure to serve you!

May 23, 2017

Very quick service and very friendly staff My experience was very positive. I love this dealership and all of it's staff. The service was completely more quickly than originally planned and the More

by CMH-CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 24, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! Nobody wants to wait for their vehicle any longer than necessary, so we try to be as quick as possible without hurrying. Taking a few minutes to wash our customers' cars before returning them is just one way we show our customers how much we appreciate their visit! Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

May 16, 2017

great service, fair price I love the Honda Barn. I have been having all my service done by this service team for the 8 years that I've owned my Pilot. They always go above and More

by KDNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 16, 2017 -

Honda Stratham responded

Thanks for writing this great review, KDNH! The best part of our job is the many great relationships we get to build with our customers over the years. We're fortunate to have many great customers like you, who return year after year to our Service, Sales, and Parts Departments. We do our best to reward their loyalty with our best efforts. Thanks for choosing Honda Barn. It's truly our pleasure to serve you!

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