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1,620 Reviews of Honda Stratham - Service Center
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April 19, 2017
Fair and honorable Everyone was prompt and courteous as always. My vehicle's service code indicated two fluid changes were needed in addition to an oil change. Once th Everyone was prompt and courteous as always. My vehicle's service code indicated two fluid changes were needed in addition to an oil change. Once they had my vehicle, Ethel discovered that one of the fluid changes had been done just a year ago so they called and said they weren't going to change that fluid. They could have easily done it again and charged me for it, but they did not. Great service for a fair price! More
by SC
Verified CustomerEmployees Worked With
Ethel Brown
April 18, 2017
Efficient Informative Service I appreciated how quickly my car was checked in and that I was given a breakdown of the service prices beforehand. The waiting area was well stocked w I appreciated how quickly my car was checked in and that I was given a breakdown of the service prices beforehand. The waiting area was well stocked with magazines, coffee, etc. with a quiet area for working, so waiting was relatively painless. The car was ready before the time that had been estimated- all in all a good experience. More
by MER
Employees Worked With
Ethel Brown
April 14, 2017
lukewarm I brought my car in for software update. As expected, the experience was less then friendly, making me feel like they were doing me a favor. I purch I brought my car in for software update. As expected, the experience was less then friendly, making me feel like they were doing me a favor. I purchased my car at Honda Barn and had a prior recall that required extensive work and that experience was a poor one. I had decided then that I would not utilize this dealership in the future, but decided to try again, since it's so convenient. In my opinion, their customer service is seriously lacking. Although I did have a positive experience on the sales side, but it's highly unlikely that I will patronize this business in the future. More
by Karen R
Employees Worked With
Ethel Brown
April 12, 2017
Nice Job! I took my car to Honda Barn for routine maintenance work, air bag recall, and state inspection. I had booked in advance so they were expecting me. " I took my car to Honda Barn for routine maintenance work, air bag recall, and state inspection. I had booked in advance so they were expecting me. "Ethel" took my car in, put me in a free loaner car, and away I went. She called me later in the day to tell me my car was finished. It took just a few minutes to pick it up. And they even washed my car after doing the work. Nice job Honda Barn! More
by dt03044
Employees Worked With
Ethel Brown
April 08, 2017
Replacing a fog light bulb. I cannot believe you people charged me $68.00 to replace a light bulb. I left the Honda Barn feeling as if I had been fleeced. I cannot believe you people charged me $68.00 to replace a light bulb. I left the Honda Barn feeling as if I had been fleeced. More
by barrykellner
Employees Worked With
Kevin Delay
April 06, 2017
Warranty Work As always, great experience. Having a new Ridgeline, the service department couldn't give an estimate time frame as they never replaced the part that As always, great experience. Having a new Ridgeline, the service department couldn't give an estimate time frame as they never replaced the part that needed to be changed, so I came with knowing it could take a couple of hours. To my surprise I had not even gotten into being comfortable and they were done. I visited with my salesman, talked with the staff and asked questions got my answers from those quick questions and then went to the waiting room and wow they had finished. Professional, friendly and making it easy to come in and wait., More
by LADYSIS
Employees Worked With
Brendan Daly
April 05, 2017
Great Service Nice people. Great job. Attention to detail, they even wash the car. Everyone makes you feel welcome. Been with Honda Barn through 2 cars. Think I Nice people. Great job. Attention to detail, they even wash the car. Everyone makes you feel welcome. Been with Honda Barn through 2 cars. Think I'll stay. More
by cbgb0820
Employees Worked With
Terrible with names. But everyone is friendly and helpful.
April 05, 2017
Recall of airbag Always so happy with Honda Barn and their employees. I get A+ sevice each time I go and would recommend this car dealership to anyone. Always so happy with Honda Barn and their employees. I get A+ sevice each time I go and would recommend this car dealership to anyone. More
by littlemsfitz
Employees Worked With
Kevin Delay
April 05, 2017
Efficient, professional and reasonable price I was able to make a service appointment with just a few days notice. They were ready for me with I arrived at 8 AM. Even though they didn't have by V I was able to make a service appointment with just a few days notice. They were ready for me with I arrived at 8 AM. Even though they didn't have by VIN number in advance, they had the parts to resolve a recall notice and were able to do it. They even finished my service 45 minute sooner than expected. I will continue to use Honda Barn! More
by ACMACLELLAN
Employees Worked With
Ethel Brown
April 05, 2017
Wonderful!!! Brendan could not have been more helpful. He followed through on the loaner car which had been reserved by a lady (cannot remember name) when I made Brendan could not have been more helpful. He followed through on the loaner car which had been reserved by a lady (cannot remember name) when I made the two appointments. My husband and I really appreciated the discount as well. More
by AJGRACIANO
Employees Worked With
Brendan Daly
