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Honda & Subaru of Santa Fe

Santa Fe, NM

not yet
rated
68 Reviews

7511 Cerrillos Rd.

Santa Fe, NM

87507

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68 Reviews of Honda & Subaru of Santa Fe

February 10, 2020

Terrable Work on car took too long. Work to be done ie. recalls and other not ofically recall was told one would be done then not needed by dealership then More

by mpschwalje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
December 31, 2019

Great experience The dealership worked well with me and my family for this purchase, great customer service. Well run dealership .Thank you for making this a pleasant More

by cora.trujillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Chuck, Adam
December 19, 2019

Excellent Service Every one I spoke to in the service dept were super nice, very helpful and very efficient. The customer waiting area was stocked with water, donuts an More

by zia2719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jaramillo
September 16, 2019

Great Service Great service, but pick up and drop off problematic. Drivers had no interest in most efficient routes. Seemed to be paid by the hour or the mile rathe More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Beguin, Don Jaramillo
August 22, 2019

Short visit Well run dealer and friendly team. Good phone service for scheduling my appointment. Took a several weeks to get an appointment. Appreciated the re More

by Santafe, Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jaramillo
August 18, 2019

Bait and switch I saw a car I wanted to test drive and made an appointment to drive it. When I called them to confirm I wason the way, the salesman I was working with More

by JaMa
Recommend Dealer
No
Employees Worked With
Richard Jimenez
July 17, 2019

Excellent service and friendly, helpful staff. The service staff at Subaru of Santa Fe where able to get us in for recall work, ensure they had the parts, let us drop our car off early, and have it More

by Shauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jaramillo
June 20, 2019

Best car buying experience ever Best car buying experience ever!!! Greg was extremely helpful without being pushy. I got an excellent price through TrueCar and financing was a bree More

by brosa419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
June 17, 2019

Not Feeling the love What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. More

by driving without brakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Wilkins, Gregory Ryan
Jun 19, 2019 -

Honda & Subaru of Santa Fe responded

This vehicle was purchased September 2018. It was a quality certified pre-owned vehicle at that time. Vehicle came in for service 8 months later and we recommended and replaced the brakes at no cost to the customer. Consuelo wanted to trade in the vehicle in May of 2019. We couldn't come to an agreement on what she wanted for her vehicle and what she hoped to pay for ours. She wanted to get a more expensive vehicle without having to pay for the difference. We made every attempt to help. Gregory Ryan is a great person and we are proud to have him as part of our team.

June 04, 2019

A Very Well-Run Dealership I’m always looking for double-pluses, and I think I found one with Honda Subaru of Santa Fe. The first plus is the sales and service departments, w More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Marcinko, Laurie Lewis, Robert Medina, Gregory Ryan
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