Honda Van Nuys - Service Center
Van Nuys, CA
611 Reviews of Honda Van Nuys - Service Center
Location is always clean and well kept. Miguel C is always welcoming and understanding. He always provides outstanding customer service. I will not go unless he’s available. Miguel C is always welcoming and understanding. He always provides outstanding customer service. I will not go unless he’s available. More
The service department is so friendly and helpful! Miguel is a great service advisor and is able to answer all the questions I have regarding my vehicle whenever I take it in. Miguel is a great service advisor and is able to answer all the questions I have regarding my vehicle whenever I take it in. More
Jeremiah was very professional and helpful. He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! More
East to make appointments. The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just s The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just showed up, explained what I needed and that was it. More
Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil change, they stated that it still needed to be replaced. I asked if they recommended it again because they actually checked it or if it was because the previous record said so. They admitted it was because of the previous record not because they actually looked at it. I won’t return there again. More
Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my maintenance minder activates. More