Honda Van Nuys - Service Center

I just had my car serviced and Tony was amazing! He answered ALL of my questions and my car was ready within the time he said. He answered ALL of my questions and my car was ready within the time he said. More

When I bought the car, the dealership charged me for items that were standard and included in the sticker price, resulting in me paying for the same items twice. This feels like a scam tactic aimed at c items that were standard and included in the sticker price, resulting in me paying for the same items twice. This feels like a scam tactic aimed at customers, as they misrepresented the situation. I also took the car in for a recall, which was supposed to be free of charge. However, when I got home, I noticed a few issues on the invoice that claimed I had complained about them, which is not true. I did not complain, mention, or discuss these issues with anyone; they fabricated them. I suspect they may be planning to pull another trick. More

Tony Castro, who handled my service, was very personable, professional and understanding. I declined a litany of repairs due for the 100,000 miles service because I intend to sell the vehicle in the near fu professional and understanding. I declined a litany of repairs due for the 100,000 miles service because I intend to sell the vehicle in the near future. Tony understood this and didn’t try to push or upsell me. I appreciated that. More

I have been taking my Hondas to this service center since the late-90s. Each time they moved locations, I followed. Miguel C. became my service advisor several years ago. He is knowledgeable, helpful, pro the late-90s. Each time they moved locations, I followed. Miguel C. became my service advisor several years ago. He is knowledgeable, helpful, professional, and is always willing to take the time to go over inspection results and help me prioritize my repairs. The new location is nice, clean, comfortably accommodating when I choose to wait for the completion of any repairs. More

Great customer service and my advisor Omar Cabrera always answers my questions regarding my car.. answers my questions regarding my car.. More

Ive been to honda services since 2018 with my other hnnda hrv 2018 no crv 2024 then plann to have passport soon hrv 2018 no crv 2024 then plann to have passport soon More

Location is always clean and well kept. Miguel C is always welcoming and understanding. He always provides outstanding customer service. I will not go unless he’s available. Miguel C is always welcoming and understanding. He always provides outstanding customer service. I will not go unless he’s available. More

Willie was great! very professional and easy to work with. I will be coming back just to see him! very professional and easy to work with. I will be coming back just to see him! More

The service adviser was quick and friendly. My car was in and out of there in no time. My car was in and out of there in no time. More

The service department is so friendly and helpful! Miguel is a great service advisor and is able to answer all the questions I have regarding my vehicle whenever I take it in. Miguel is a great service advisor and is able to answer all the questions I have regarding my vehicle whenever I take it in. More