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Honda Van Nuys - Service Center

Van Nuys, CA

4.8
611 Reviews

611 Reviews of Honda Van Nuys - Service Center

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June 06, 2024

I have consistently received great service each time when needed for my Honda cars since 2012. Outstanding attention to detail for my Honda Fit since 2016 with great communication for me to comprehend easily More

by Rudy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar C, Tracy, Sylvia, Miguel
Report | Print
Jun 07, 2024 -

Honda Van Nuys responded

Rudy, thank you for sharing your positive experience with us! We're delighted to hear that you've been satisfied with our service for so many years. Our team is dedicated to providing excellent attention to detail and clear communication. We appreciate your kind words and your loyalty.

May 31, 2024

Clean invironment its a nice place nice waiting area free coffee and doughnuts and also free water More

by Hermie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia illman
Report | Print
Jun 05, 2024 -

Honda Van Nuys responded

Hi Hermie, thank you for sharing your feedback! We're glad to hear that you enjoyed our clean environment and complimentary amenities. We appreciate your review and hope to see you again soon. Let us know if there's anything else we can do to enhance your experience.

May 31, 2024

The staff convey the welcoming feeling. They tell the things that need to be done and have the customers make decision ( on things to be done). More

by rsladkiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Report | Print
Jun 05, 2024 -

Honda Van Nuys responded

Hello, thank you for taking the time to share your positive feedback with us! We're thrilled to hear that our staff made you feel welcome and helped guide you through the decision-making process. We look forward to serving you again in the future!

May 31, 2024

The rep was very nice and professional. The work was done quickly and efficiently. The dealership was clean. More

by hagit_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Jun 05, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to leave such positive feedback! We're glad to hear that you had a great experience with our team and found our dealership clean. We appreciate your kind words and hope to see you again soon!

May 30, 2024

My service advisor Miguel very professional, knowledgeable, and helpful. This new location very clean, and spacious. I've owned several Honda Accords, and feel very comfortable with the service More

by R. Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
May 31, 2024 -

Honda Van Nuys responded

Thank you for taking the time to share your positive experience with us! We're so glad to hear that Miguel provided you with exceptional service. We strive to create a clean and welcoming environment for all of our customers. We look forward to serving you again in the future!

May 29, 2024

This dealership is conveniently located, very clean, spacious, full of sunlight and has an extremely comfortable waiting area. More

by geraldakoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca was very knowledgeable, friendly, efficient and helpful as usual.
Report | Print
May 30, 2024 -

Honda Van Nuys responded

Hi Gerald, thank you for taking the time to share your positive experience at our dealership. We're thrilled to hear that you found our location convenient and our facilities comfortable. We hope to see you again soon!

May 27, 2024

Very satisfied with the service. Manolo the service guy helped us without any problem. Thank you. More

by Armi_parlade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manolo and Robert Khayat
Report | Print
May 29, 2024 -

Honda Van Nuys responded

Hi Armi, we're thrilled to hear that you had a great experience with Manolo! Thank you for taking the time to share your feedback. We hope to continue providing you with excellent service in the future. Let us know if there's anything else we can assist you with.

May 25, 2024

The service advisor Jen Espindola was very helpful in having me in and out of there in no time, since I had to be at work, I was very satisfied In the time it took to have my car ready. More

by realitycheck666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen espindola
Report | Print
May 29, 2024 -

Honda Van Nuys responded

Hi, we are thrilled to hear that you had a positive experience with our service advisor, Jen Espindola. We understand the importance of efficient service, especially when you have work commitments. Thank you for choosing us to take care of your car needs. We appreciate your feedback!

May 19, 2024

Miguel is always great! !!! He is very knowledgeable, friendly, prompt and a pleasure to deal with More

by gaildani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
May 20, 2024 -

Honda Van Nuys responded

Hi Gail, thank you for your kind words about Miguel! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and hope to continue meeting your expectations in the future. If you ever need anything else, feel free to reach out.

May 15, 2024

Sylvia was very helpful, informative and even arranged a Lyft so I didn't have to wait at the dealership for hours while my car was being worked on. More

by J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Report | Print
May 16, 2024 -

Honda Van Nuys responded

Hi! Thank you so much for sharing your positive experience with Sylvia! We're thrilled to hear that she was able to provide you with excellent customer service and make your visit more convenient. We appreciate your feedback and hope to see you again soon!

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