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Honda Van Nuys - Service Center

Van Nuys, CA

4.8
611 Reviews

611 Reviews of Honda Van Nuys - Service Center

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May 09, 2024

I went there without an appointment because I unexpectedly had tire damage. They fixed it fairly soon and were nice about it. They kept me informed of the process. (They also gave me a doughnu More

by Widowblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 13, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to share your positive experience with us. We are glad we could assist you with your tire damage promptly and keep you informed throughout the process. We appreciate your kind words and hope to see you again in the future.

April 28, 2024

The service was great and timely. I will definitely be back for service. Thank you Honda More

by jermaine.love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carpenter
Report | Print
Apr 30, 2024 -

Honda Van Nuys responded

Hi Jermaine! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that you'll be returning for service. We look forward to welcoming you back to Honda!

April 22, 2024

Excellent Service wait time exellent-this 15 Word minimum is not needed and a waste of my time . More

by no one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Thank you for sharing your experience. We appreciate your feedback and are thrilled to hear that you found our service excellent and the wait time to be efficient. We value your time and will take your suggestion into consideration. Thank you for choosing us!

April 22, 2024

Great place, excellent costumer service, great people, I felt very welcome and I liked the way I was treated More

by felipe_pelaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Apr 23, 2024 -

Honda Van Nuys responded

Hi Felipe, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. It's always our goal to make everyone feel welcome and provide excellent customer service. We appreciate your feedback and hope to see you again soon!

April 22, 2024

Very helpful. Slow check-in time, but they were very busy when we arrived. Many cars waiting to be checked in. They did apologize for delay. More

by eveanded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Hi Eve, thank you for sharing your feedback with us. We're glad to hear that you found our team helpful during your visit. We apologize for any delays you experienced during check-in, and we appreciate your patience during our busy times. We hope to serve you again soon.

April 19, 2024

Very clean and modern, well laid out with the service center and showroom nearby to look at the new cars and used cars. More

by berfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Hi, thank you for your positive feedback! We're glad to hear that you found our dealership clean and modern. Our team works hard to provide a pleasant experience for all our customers. We hope to see you again soon!

April 17, 2024

This is my Ist time to visit honda service. It was amazing experience. Thanks to Ms. Tracy Rocha for taking care of me & my car. I got my car earlier than the promised time. More

by Lyn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Hi Lyn, thank you for sharing your positive experience at our service center. We're thrilled to hear that Ms. Tracy Rocha provided excellent care for you and your car. We strive to deliver efficient and exceptional service to all our customers. We look forward to welcoming you back!

April 17, 2024

Easy to make appointment. Routine service (10K miles) handled smoothly. In and out in about 75 minutes. No problems, thank you. More

by tedfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Apr 23, 2024 -

Honda Van Nuys responded

Ted, we're thrilled to hear about your positive experience with us! Making appointment scheduling easy and providing efficient service are our top priorities. Thank you for choosing us for your routine service needs. We look forward to serving you again in the future!

April 17, 2024

MIGUEL WAS VERY CORTAGEOUS AND HELPFULL WHILE HELPING ME OVERALL, I WOULD LIKE TO RECOMEND. More

by bmazariego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL CUENCA
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Apr 23, 2024 -

Honda Van Nuys responded

Thank you for the positive feedback! We're thrilled to hear that Miguel provided you with excellent service. We appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback, feel free to reach out.

April 16, 2024

Omar is the best! Thanks for the help. Great communication and timely repair. Good facilities at the location as well. More

by eugenebenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 17, 2024 -

Honda Van Nuys responded

Hi Eugene, thank you for the kind words about Omar! We're thrilled to hear about your positive experience and satisfaction with our communication, repair service, and facilities. We're here to help anytime you need us. Have a great day!

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