Honda Van Nuys - Service Center

Stellar Service This is for their service department, I don't know much about their sales/retail division. I honestly haven't experienced any more honest, reliable, a This is for their service department, I don't know much about their sales/retail division. I honestly haven't experienced any more honest, reliable, affordable and communicative service with any other car brand. Every time I went there, people were prompt, nice, cared about my situation and always followed up properly. I am not only happy with this place, but recommend it to anyone needing help with their vehicle. More

Changed Oil As always, Miguel is very helpful and great. I came for changed and out there fast. His been my service advisor for 2012. Thank you, Miguel and keep As always, Miguel is very helpful and great. I came for changed and out there fast. His been my service advisor for 2012. Thank you, Miguel and keep up the excellent customer service. More

trouble idiot lights Great job problem solved no fuss no muss Great service good feedback and follow through have gone there for years and intend to come back Great job problem solved no fuss no muss Great service good feedback and follow through have gone there for years and intend to come back More

Service Appointment Allen is the best - he’s thorough and friendly and extremely respectful. I was seen on time, and the servicing was quick, even on a busy Saturday! Allen is the best - he’s thorough and friendly and extremely respectful. I was seen on time, and the servicing was quick, even on a busy Saturday! More

Never coming back....... The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh we The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh well. They do a very poor job of washing the car, resetting all service interval switches and the price is $40.00 more expensive than Galpin Honda. So, you know which dealer will be servicing my car in the future. More

Fast Service Than Expected This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inf This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inform me about status of the service and when it was done. The waiting room was great with water, tea, coffee and fruits available to make my wait comfortable and pleasant. No stress, no hazzle. More

I went for a regular service and will definitely go back I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a bit late, the service was faster than I expected. Cost was as expected. Thank you Jonelle and Bob. And, Holy Moly! The waiting room is just wonderful: spacious, big comfy chairs, 2 TVs, a large bowl of fresh fruit, vending machines and (my personal favorite) a coffee bar! And, it was not freezing cold like another local dealer. More

Very good Excellent service but very high prices! I will always take my car to a Honda dealership for service, and since I purchased my car at Miller Honda (now Excellent service but very high prices! I will always take my car to a Honda dealership for service, and since I purchased my car at Miller Honda (now Keyes Honda) I will go there. More

overpriced overpriced overpriced Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've own Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've owned hondas for 18 years now, but dealer still insists on treating me like a chump. More

Don't. If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflat If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflate the price of the service by 2-3 TIMES the amount listed. This was actually not the first time this has happened. Encountered the same poor customer service shortly after change from Miller to Keyes. Had hoped perhaps they might have improved over time. They got worse. More