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Honda Van Nuys - Service Center

Van Nuys, CA

4.8
626 Reviews

626 Reviews of Honda Van Nuys - Service Center

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April 26, 2025

Service. Fast, Efficient and Accommodating. Jeremiah is easy to speak with and attentive. Complimentary bottled water, coffee and donuts is always appreciated More

by JMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Apr 28, 2025 -

Honda Van Nuys responded

Thanks for the 5 star review! We’re excited to hear you had a great experience. Jeremiah and the team strive to provide top-notch service, and we’re glad you enjoyed the little extras. Your feedback means a lot to us. Happy driving!

April 23, 2025

It was impressive that you finished the work on time as you kindly promised.Thank you More

by Skylkj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremiah carpenter
Report | Print
Apr 24, 2025 -

Honda Van Nuys responded

Thank you for the 5 star review! We're happy to hear you were impressed with our timely work. Meeting our commitments is a priority for us, and your feedback means a lot. We look forward to continuing to exceed your expectations!

April 23, 2025

Excellent service and customer follow-up. I am grateful for the knowledgeable and experienced service reps who care about providing high-quality care for my vehicle. More

by johnecm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Apr 24, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share your feedback! We're delighted to hear you had an excellent experience with our service team. Providing high-quality care is our priority, and your feedback truly motivates us to keep delivering the best. We appreciate your support!

April 12, 2025

Service is good and representatives are friendly and helpful. Appreciated the Lyft pick up service. More

by Orca
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Burr
Report | Print
Apr 14, 2025 -

Honda Van Nuys responded

Thank you for your review! We're excited to hear you had a positive experience with our team and enjoyed the Lyft service. We’re always here to help and look forward to serving you again. If there is anything we can do to improve, please let us know—we appreciate your feedback. Happy driving!

April 12, 2025

Well run! Easy drop off and good explanation of needed service. Reasonable price point given the current tariff situation. More

by Hwrdschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Apr 14, 2025 -

Honda Van Nuys responded

Thanks for the five star feedback! We're happy to hear you had a smooth experience and found our service both clear and affordable. Your support means a lot to us as we strive to provide the best for our customers. We hope to see you again in the future. Have a fantastic day!

April 10, 2025

Sylvia the service advisor was professional, friendly, courteous. My car service was done on time as was anticipated. She also gave me complete checks on my car & gave me important recommendations in deta More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman, Service advisor
Report | Print
Apr 11, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share your amazing review! We’re so excited to hear about your positive experience with Sylvia! Providing professional and timely service is our priority, and it’s great to know she exceeded your expectations. We look forward to welcoming you back for your next visit!

April 10, 2025

Excellent work. Very fast. Friendly people at the service department. I will go back for more service. More

by maravilla80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
Report | Print
Apr 11, 2025 -

Honda Van Nuys responded

Thanks for the kind words! We're delighted to hear you had a great experience with our service team. We look forward to welcoming you back for your next visit. Have a great day!

April 06, 2025

Bought my Passport Trailsport new at this dealership. Friendly, courteous, and knowledgeable service department. Jeremiah was great. Would definitely buy another car from Honda Van Nuys. More

by Trail King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Apr 07, 2025 -

Honda Van Nuys responded

Thanks for the 5 star rating! We're excited to hear you had a great experience with our service department and Jeremiah. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Enjoy your new ride and happy driving!

April 03, 2025

The service department is very accomodating. My Service Advisor, Tony Castro, was very professional. The waiting area is huge compared to others I've been to. The hot chocolate and doughnuts are More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farid Asadi (Sales), Tony Castro (Service)
Report | Print
Apr 04, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review! We’re very happy to hear about your positive experience with Tony and our service department. It’s great to know you enjoyed the waiting area and our treats. We look forward to seeing you again on Monday for your oil change and recall service!

March 31, 2025

Nice and clean facility and the service reps were prompt and efficient and very helpful. More

by Beckyngu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr
Report | Print
Apr 01, 2025 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We're delighted to hear you enjoyed our clean facility and prompt service. Our team works hard to ensure a great experience, and your kind words mean a lot to us. We look forward to seeing you again!

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