Honda Van Nuys - Service Center

Very good service. Friendly and helpful service advisor. The explanation of the issues was also very professional. Friendly and helpful service advisor. The explanation of the issues was also very professional. More

Tony, my service advisor, was great. Kept me updated and understood my concerns. Very nice and professional. He is the best. Kept me updated and understood my concerns. Very nice and professional. He is the best. More

This rating is for service advisor Miguel Cuenca. We have worked with him for 15 years. He is the best, most effective and caring advisor. Recently he was able to order the Accord fuel pump for the r We have worked with him for 15 years. He is the best, most effective and caring advisor. Recently he was able to order the Accord fuel pump for the recall -- which is still not available in general inquiries to dealers -- and he askedParts to get it in for me. Just replaced yesterday. No more hard starts and sputtering while in traffic! More

I always enjoy coming to this dealership because I feel like my car is given the best treatment possible and the associates working with me are honest about the needs and recommendations for my car. like my car is given the best treatment possible and the associates working with me are honest about the needs and recommendations for my car. More

Jeremiah was very helpful. I'll be back mostly because of him. Again, many thanks. I'll be back mostly because of him. Again, many thanks. More

Miguel Cuenca was so helpful and polite, I had a wonderful experience. He explained everything so well. wonderful experience. He explained everything so well. More

I was pleasantly impressed by your company how efficient and high standards you running it , and high standards you running it , More

I was about 400 miles from home and my car broke down. Took to Honda Van Nuys and besides what need to be fix on my car to get it back on the road they told me it needed a bunch of other things fixed. T Took to Honda Van Nuys and besides what need to be fix on my car to get it back on the road they told me it needed a bunch of other things fixed. They said I need brakes, I had a busted motor mount and more. They wanted an additional $7000 for the other stuff they said was wrong with the car. I had the car checked out before my trip it was find. I had them fix the one problem to get it back on the road then took it the next day to a different shop and had them inspect my car. Guess what, my car is fine. Honda was taking advantage for me for being a senior and 400 miles from home on vacation. Honda needs to take an ethics class! I called the district but I don’t think they are doing anything about it. They say they are independent. I will never ever step foot into a Honda deal again!!! More

The service dept took me right away for an oil change. It took them less time than they first told me. They had a pleasant waiting area. It took them less time than they first told me. They had a pleasant waiting area. More

Service department is good and a nice sitting area to wait for your car. However, they should offer rental cars, even if they charge, for customers. wait for your car. However, they should offer rental cars, even if they charge, for customers. More