Honda Village

I had the most disgusting car buying experience with this dealer, I try to buy a civic. Told them I want to finance with my bank and they say yes, at the time of signing the paperwork, price was different an dealer, I try to buy a civic. Told them I want to finance with my bank and they say yes, at the time of signing the paperwork, price was different and also the bank that I want it to be finance with, they told me, you don’t get to choose, we choose for you, definition of this, there’s not honesty say all and got my business somewhere elsewhere and I am glad I did More

There service department is horrendously unprofessional. Called in to speak about something my dash cam caught on video and they were disrespectful unhelpful and had no regard for me as their customer Called in to speak about something my dash cam caught on video and they were disrespectful unhelpful and had no regard for me as their customer More

Excelente Dealer y el personal ni decirlo Manny Zabatta el mejor un gusto negociar con ustedes, todo fue muy rápido y sencillo Gracias por el auto 🚘 el mejor un gusto negociar con ustedes, todo fue muy rápido y sencillo Gracias por el auto 🚘 More

Reached out with regard to an instock vehicle. Was quoted $10,000 over msrp via text by salesman Joshua Fink. Upon declining and referencing realistic quotes from competing dealerships Mr. Fink was i quoted $10,000 over msrp via text by salesman Joshua Fink. Upon declining and referencing realistic quotes from competing dealerships Mr. Fink was immediately deceptive, confrontational, insulting and boasted of other large markups the dealership had taken from willing customers. A salesman that starts with outright lies and ends with insults does not represent Honda Usa or Honda Village of Newton well. More

This is our second lease with Honda Village and both times we left, we said to ourselves 'this is too easy!". Manny Zabatta was our sales rep this time and he was fabulous. He is patient, kind and once times we left, we said to ourselves 'this is too easy!". Manny Zabatta was our sales rep this time and he was fabulous. He is patient, kind and once he figured out our priority was staying within our budget, he made it happen. More

I got my new Honda Civic hatchback at Honda Village a week ago and i love the car and the team at Village Honda went above and beyond to help me the price and everything else i needed i will tell all my week ago and i love the car and the team at Village Honda went above and beyond to help me the price and everything else i needed i will tell all my friends and family to go there if and when they need a new car.they made my christmas . More

Most of the times changing my oil it'll take about an hour or two but this time it took almost 6 hours. They always asked me if I wanted to change my tires but keep in mind, I just bought it about two ye hour or two but this time it took almost 6 hours. They always asked me if I wanted to change my tires but keep in mind, I just bought it about two years ago so it's still pretty new. Today I spend 6 hours in the village and asked them plenty of times when my car was going to be done, they always replied with "It'll take 3-4 hours". ALWAYS THAT ANSWER UNTIL IT ALREADY TOOK 6 HOURS. They wouldn't let me talk and say why I needed the car to be done faster, instead the guy just continued to blab his words out and giving me attitude which was not very friendly. More

This is our third vehicle that e have leased through Honda Village and yes we will be back! Manny was GREAT to work with. Beverly, Ma Honda Village and yes we will be back! Manny was GREAT to work with. Beverly, Ma More

Had a great experience leasing a Honda Ridgeline at Honda village this week. My salesman manny was very helpful and knowledgeable. Will be recommending to my friends. village this week. My salesman manny was very helpful and knowledgeable. Will be recommending to my friends. More

website.I looked at the interiors of the car and it website. I looked at the interiors of the car and it looked pretty "used". But I didn't make much of it. I test-drove the vehicle and it drove well website. I looked at the interiors of the car and it looked pretty "used". But I didn't make much of it. I test-drove the vehicle and it drove well enough. I then inspected the vehicle and realized there were cracks and dents on the bumper. Additionally, and more importantly, the air conditioner wasn't working. I raised these issues with the salesman and was assured they were very minor and that they'd be fixed. I was also told I'd need to pay an additional amount for "Certified Pre Owned warranty charge". I decided to pay a 500$ deposit which I was assured was refundable. I looked further into the AC issue and realized that it was actually fairly major and needed a factory part replacement. I got suspicious that this issue wasn't identified and fixed in a supposedly certified pre-owned vehicle. I contacted Honda America and they informed me the vehicle in question wasn't certified pre-owned at all. I realized the vehicle was falsely advertised and it was basically just an un-inspected used car which they were selling at a premium leveraging the CPO program. They were probably intending to sell the CPO as a purchasable warranty without actually doing any of the mandated inspections. When I said I wanted to cancel the transaction and asked for a refund, they refused to return the deposit. If you're considering purchasing a "Certified Pre-Owned" used car here, think really carefully about what you're getting yourself into. Pros: the dealership was in a locality full of trees and was very very shady More