Honda West

See Randy Patterson, he is awesome! We have purchased two cars from Randy at Honda West! Excellent customer service! We have purchased two cars from Randy at Honda West! Excellent customer service! More

Service department is a scam! Made an appointment and brought my car in. I was told 1-2 hours…took 4 hours before they asked me if I wanted to do the work. They hook you ini Made an appointment and brought my car in. I was told 1-2 hours…took 4 hours before they asked me if I wanted to do the work. They hook you initially with a $240 diagnostic charge only to tell you it’ll cost $2,000 for a part and labor change. The same was found for $700 elsewhere! I lost 4 hours and paid $240 to do it. Save your money and time!!!! More

Marcus was very knowledgeable, friendly, and efficient. Every step of the process was smooth and streamlined. Every step of the process was smooth and streamlined. More

This place is a scam! I first get here November 8th to trade in my wife's car for a Honda Odyssey because what advertise is 0% for 60 months for all New 2025/2026 models, I first get here November 8th to trade in my wife's car for a Honda Odyssey because what advertise is 0% for 60 months for all New 2025/2026 models, which is not true. The sales guy, Nate, showed the finance team/managers what is stated on the ad. The finance team said well that's not what it's for, only for Ridgelnes, Accords, and HRVs only. So we left and went to Toyota down the street and got my wife a car. I was still in the market for getting a car myself and remembering what the sales rep said 0% for HRV, Accords, and Ridgelines. I submitted my car to see the value, and someone called me at 6:08 pm November 14th. I explained to her that I wanted the 0% for 60 months and 90 day no payment, she replied she is not sure to let her talk to financing and she will text me on what it applies to. At 6:28 pm she reaches back out via text message and confirms that the 3 vehicles all apply for the promotion. The following day at 10:38 am someone else calls me and asks if I am still interested, I then again repeat what I am looking for and confirm what was told to me was correct. She said yes and I scheduled an appointment for 1:00 pm. When I finally get there I was told by the Sales Rep that manager, Daniela, said no the 0% for 60 months and 90 day payments are only for the Honda Accord and basically said oh well. Even though I confirmed and the 2 different individuals I was in contact with both checked. So Daniela proceeded to remind me that she helped when the service team scratched my black Honda Accord door and the issue with Honda Civic being damaged by the service team. This dealership has messed up multiple times and proceeded to blame someone else and refuse to take any accountability. Save your money and go to Autonation or Findlay Honda, that way you can have a proper buying experience. More

quick and helpful. everyone was friendly and said hello. I was in and out really fast everyone was friendly and said hello. I was in and out really fast More

This dealership has caused significant damage to my credit with absolutely no good reason. Do not trust them. i will share all details in My Google review. credit with absolutely no good reason. Do not trust them. i will share all details in My Google review. More

Saliman Marcus was good. I believe I overpaid. The MFSR was 77k. I paid 41k. My bad. I believe I overpaid. The MFSR was 77k. I paid 41k. My bad. More

I had the best car-buying experience with Marcus at Honda West. I asked about trims and details down to the smallest things most people would not notice, and he had every answer ready. My CR-V purchase was t West. I asked about trims and details down to the smallest things most people would not notice, and he had every answer ready. My CR-V purchase was the smoothest process I have ever had. Marcus goes above and beyond, not only answering everything I asked but also sharing details I did not even know to ask about. You can tell he is passionate about what he does, and his attitude is the best I have seen. If you are looking for a Honda, go find Marcus. More

I felt it was a good experience. J was good. Don’t hassle me. Let me know all the details clearly. Was helpful. J was good. Don’t hassle me. Let me know all the details clearly. Was helpful. More

Marcus was a great sales person—very professional, patient, and helpful throughout the process. He made sure to answer all my questions and made the experience smooth and stress-free. Overall, I’m hap patient, and helpful throughout the process. He made sure to answer all my questions and made the experience smooth and stress-free. Overall, I’m happy with my purchase and would recommend Marcus if you’re looking for a car at Honda West More