Honda West

30,000 Mile Service I arrived right at 9:45 AM on 11/2/2018 for my scheduled appointment. I was met by the service representative, Pedro, who handled my service request. I arrived right at 9:45 AM on 11/2/2018 for my scheduled appointment. I was met by the service representative, Pedro, who handled my service request. I had initially gone in for just an oil change and tire rotation and Pedro informed me that the car was due for its 30,000 mile service. As I was planning on driving to San Diego that afternoon, I asked him how long it would take to complete the service and he told me, two hours. True to his word, the service was completed within two hours while I waited. As always, the accommodations were very nice and I had a couple of lattes while I waited. They also cleaned up my car very nicely, which was greatly appreciated. Have had my Pilot serviced here since I purchased it in September of 2016 and will continue to do so due to the exemplary service that I receive during each visit. Great people and great service results in customer loyalty!!! More

Great, convenient experience! I went in for my first oil change on my new Honda Civic and Kamanu got me in and out real quick! He was very polite, and made the whole process easy a I went in for my first oil change on my new Honda Civic and Kamanu got me in and out real quick! He was very polite, and made the whole process easy and convenient! More

Excellent! Honda West has the best service in Las Vegas and I’ll continue to be their loyal customer! From buying my car, to servicing them regularly, I never ha Honda West has the best service in Las Vegas and I’ll continue to be their loyal customer! From buying my car, to servicing them regularly, I never had any complaints, so I can only recommend them to anyone who considers being their customer! More

Excellent service This is probably the best place to shop for a Honda I loved their great fast service and great help . I loved the great staff that works their also This is probably the best place to shop for a Honda I loved their great fast service and great help . I loved the great staff that works their also More

Great customer service!! Buying new car at Honda West was easy. Mister D. Best walk me through and explaining everything about new Honda Hrv Sport..I’m very happy with my new Buying new car at Honda West was easy. Mister D. Best walk me through and explaining everything about new Honda Hrv Sport..I’m very happy with my new car.. Great place to go buy a car ... More

Fast Excellent Service My customer service rep Karla, was friendly and helped me through the process and worked hard to re-enter my data in their system when, after a softwa My customer service rep Karla, was friendly and helped me through the process and worked hard to re-enter my data in their system when, after a software upgrade caused some errors in my profile to appear. I took the CRV in for an oil change and was out in about 45minutes (that's about a 1/2hour+ less time than it has taken me elsewhere). The car was washed afterwards as well! That too was a bonus as I pass through three construction zones on the way to work every morning!!! Thank You Honda West More

Great Service Man - Shaun Galiciano !! He is very pleasant, prompt and on-the-mark person that Honda West should be proud of. If you are lucky enough to run into him when you visit there, He is very pleasant, prompt and on-the-mark person that Honda West should be proud of. If you are lucky enough to run into him when you visit there, you are in good hands because he is knowledgeable, quick and friendly. More

Excellent Customer Service I brought my 2019 Pilot in for a window tint. Pedro checked me in. He was very helpful and addressed my needs and concerns in a professional and and r I brought my 2019 Pilot in for a window tint. Pedro checked me in. He was very helpful and addressed my needs and concerns in a professional and and respectful manner. More

Quick and Easy I came in and Pedro helped me out almost immediately. He gave me a quick run down of the stuff I needed to do up front and made it clear that if anyth I came in and Pedro helped me out almost immediately. He gave me a quick run down of the stuff I needed to do up front and made it clear that if anything extra had to be done, he would give me a call. Surely enough, he gave me a call later in the day, sooner than expected, and gave me a more in-depth analysis of my car. He was very helpful, respectful, and took of me in a genuine manner. Vote for Pedro! More

Great Customer Service I went in for a headlight bulb replacement and was out on the road within an hour. I had no appointment due to it happening the night before and was t I went in for a headlight bulb replacement and was out on the road within an hour. I had no appointment due to it happening the night before and was taken care in line quickly. I really appreciate the young man who filled out my service request. More