Honda West

Staff was very friendly, polite and professional. No haggling about price and I got a very good deal. I am a disabled veteran and they took very good care of me. Will definitely buy another car here No haggling about price and I got a very good deal. I am a disabled veteran and they took very good care of me. Will definitely buy another car here again. No dirty sales tricks or gimmicks. They did exactly as they said they would do. More

Everyone was courteous and professional. The salesman was super knowledgeable and efficient. The entire experience took less time than any other time I have purchased a vehicle The salesman was super knowledgeable and efficient. The entire experience took less time than any other time I have purchased a vehicle More

Very Professional and friendly. The sales person was not pushy but very supportive nice disposition . The sales person was not pushy but very supportive nice disposition . More

Good sale maner and feel very comfortable I will recommend to all my friends and family recommend to all my friends and family More

The finance dept is a complete joke. My time was wasted at the DMV because they don't know how to properly fill out the EDRS form or whatever it's called. In the end it was fixed but eit My time was wasted at the DMV because they don't know how to properly fill out the EDRS form or whatever it's called. In the end it was fixed but either way my time was wasted. They said they can make up for it with a free tank of gas lol. Not even a $100 gas card, just a free tank of gas. Definitely not driving out of my way for a free tank of gas. Lesson learned, don't shop at Honda West. The sales guy was good but finance dept is a joke. More

I have been to this Honda dealer several times and came back and was created by Jilmar a friendly sales person who gave me all the info I asked for and listened to my concerns. Then we talked and came to back and was created by Jilmar a friendly sales person who gave me all the info I asked for and listened to my concerns. Then we talked and came to a deal. . I would recommend Honda west and Jilmar to my friends looking for a new car More

Excellent customer service department. Sales team always gets me best deal. This is my fifth purchase with this dealership. Sales team always gets me best deal. This is my fifth purchase with this dealership. More

Got my 4th Honda here in this location. Thank you Jilmar Emperanza for helping me getting my new pilot. And Thanks to Zack and Nabeel. Thank you Jilmar Emperanza for helping me getting my new pilot. And Thanks to Zack and Nabeel. More

A dream car with a dream team! I did my research long and hard, to find a deal with a sales team that wouldn’t take advantage of me. Believe me, if you’re a skeptic and hate the au I did my research long and hard, to find a deal with a sales team that wouldn’t take advantage of me. Believe me, if you’re a skeptic and hate the auto industry…I’m the one you should ask! I hate dealing with car salesmen and the process of buying a car, but my experience with Jilmar Esperanza really showed me how honest and direct a salesperson could be. I had done my homework to which car I wanted to purchase, and after calling around, came to Honda West for one I verified was available. I was assigned to Jilmar Esperanza. Generally I don’t trust sales people. I double checked & scrutinized every step Jilmar took, and every document he showed me, just waiting for him to try to get away with something! Having made all the common mistakes at dealerships in the past, I really took on the daunting task of educating myself as to all the ways a car salesman could try to pull a fast one; and thru hours of research, I knew all the tricks. Instead I was surprised to be met with a level headed, down to earth and courteous human being, who exemplified what a car sales transaction should be like. Jilmar looked after me and my needs in every aspect of the sale. For my test drive, I had issues figuring out how to connect my phone to the Bluetooth, which I needed to secure since the entertainment system is important to me. He calmly guided me thru the settings, and even took the time to make sure my phone was properly connected again before I left, so I’d be able to have some music for my victory drive home with the car I wanted! He also left me with a full tank of gas, and arranged a great deal on an extended warranty; which I’m normally opposed to, until I learned the value it had! $0 deductibles, years of free coverage on everything mechanical & electrical at 1000s of Hondas nationwide, free rental car for the duration of all repairs…very relevant with my business being mobile! I am so, so grateful Jilmar was chosen for me for the dreaded sales process! Jilmar got me back on the road with everything and more I asked for! This experience couldn’t have gone better! Do yourself a favor, have faith in humanity again and ask for Jilmar Esperanza when you visit Honda West! The best outcome I’ve ever had from my 20+ year driving history! More

Mr Darryl Best was very professional, patient, informative and honest. The time was less than expected. Overall a great experience informative and honest. The time was less than expected. Overall a great experience More