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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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December 20, 2017

Satisfied owner The 2 gentleman were very courteous and answered all of my questions. The servicing took a lot less time than I had thought it would. And the waiting More

by joanne’s Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy was the one who helped with the navigational problem. JIm did the paper work and all other communication., Jim Walgreen, Randy Robinson
Dec 21, 2017 -

Honda Westborough responded

Thank you, Joanne! I really appreciate your feedback on working with Randy and Jim. We trust everything is running smoothly, and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy Holidays! Adam Tremblay, General Manager

December 20, 2017

Service appointment Emile was friendly. The cost is a little high but I have taken my car here since I purchased in 2005. I would appreciate and extra "bonus" coupon for More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emile
Dec 21, 2017 -

Honda Westborough responded

Thank you, Ken. We really appreciate your business, as well as, your feedback on working with Emile. Happy Holidays! Adam Tremblay, General Manager

December 20, 2017

Feels good I bought my car here 4 years ago and still return for all scheduled maintenance. All service advisors are professional and thoughtful. A great dealers More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees encountered have done a great job, Matt Gonyea
Dec 21, 2017 -

Honda Westborough responded

Thank you, Becky, for taking time to leave such a great review. We truly value your continued business and hope to serve your automotive needs for many more years to come. Happy Holidays! Adam Tremblay, General Manager

December 16, 2017

Excellent Service I was here for a recall issue, it was taken care of quickly and professionally. A a a a a a a a a a a More

by Michelle Garber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
December 13, 2017

Windsheild wiper tube and tire wear Replaced tube or hose and tire had a rip on passenger side front , but when inspected all tires were worn evenly alignment was pretty good not 100% pe More

by Andrew Taubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 14, 2017 -

Honda Westborough responded

Thank you, Andrew, so much! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. I will be certain to share your kind words with Randy. Thank you for your recommendation and we look forward to serving your automotive needs again! Happy Holidays! Adam Tremblay, General Manager

December 11, 2017

Good experience Service was fast and the experience was very good Jim explained everything about my car and the services needed best service advisor I have ever had More

by Kblvsjesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Dec 11, 2017 -

Honda Westborough responded

Thank you for posting such an awesome positive review! We value your business and we look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

December 10, 2017

Service on my Pilot Herb Chambers replace a soiled seat cover, very professional. The car was ready when promised. Matt and Chris are ver courteous.. I would recommend More

by PaulC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper
December 07, 2017

I was in and out in no time and got a call when finished My car went in for a recall, Matt was very friendly, my car was taken in the day after I called, my low tire pressure light had come on right before b More

by Ziggy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 08, 2017 -

Honda Westborough responded

Thank you! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Matt and our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

December 06, 2017

Another great Service Experience We always have excellent service at Herb Chambers Honda in Westborough. We have bought a number of Hondas from them and have services all of them the More

by Cfs27@juno.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Dec 07, 2017 -

Honda Westborough responded

Thank you for taking the time to leave us a review! I'm thrilled to know you enjoyed working with Chris and our service team. Thank you again! Best, Adam Tremblay, General Manager

December 05, 2017

B1 service Excellent service, great employee, Jim, who even remembered my name from my last visit ! He updated and checked everything and took good care of my ca More

by Bine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Dec 06, 2017 -

Honda Westborough responded

Thank you so much for sharing your superb opinion about us! I will be certain to share your kind words with Jim. We value your business and we look forward to your next visit! Best, Adam Tremblay, General Manager

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