Honda of Abington
Abington, PA
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807 Reviews of Honda of Abington
It was difficult to get an appointment by phone. I finally had to drive to the dealership to get an appointment. The gentleman I spoke to there was very nice and said they were very busy and somewha I finally had to drive to the dealership to get an appointment. The gentleman I spoke to there was very nice and said they were very busy and somewhat short handed. More
First time with the service department after the new ownership took affect. I was very disappointed that when trying to make an appointment, despite four different phone calls to the service department, ownership took affect. I was very disappointed that when trying to make an appointment, despite four different phone calls to the service department, there was never anyone who answered the phone. With my appointment for a simple inspection, the service advisor advise me of over $600 worth of upsell services to consider. The three that really upset me were recommending that I needed new engine and cabin air filters. It’s too bad the technician didn’t look at the filters first, he would’ve noticed that they had been recently replaced and didn’t need replacement. The other was that they recommended a oil change, despite 40% left on the service life. Way too soon in my opinion. The final item was that I was overcharged $20 for the emission inspection. Overall, while I’ve been exclusively having my car serviced at Sussman Honda for nearly 15 years, this is a very disappointing start under the new ownership. More
Derrick Farrell is a fantastic sales associate and a very kind person. He was very patient with our technological ignorance, (we are two senior citizens), and explained the car’s features very thoroughly and kind person. He was very patient with our technological ignorance, (we are two senior citizens), and explained the car’s features very thoroughly and clearly, yet simply. He took a long time with us, making sure we understood the sales process. He is not high pressure at all, rather he is factual, giving us the information we needed to make our decision. If Derrick was not our salesperson, we would not have been able to buy a car at all, (which we badly needed), much less understand what type of car we were getting. I wish Derrick the best and hope he is successful in his life. He is a genuinely good person. More
Cory was excellent and we love our car! He took the time to take us on a few test drives and get us a good deal when we made the decision to purchase He took the time to take us on a few test drives and get us a good deal when we made the decision to purchase More
After their offered through true car they still argued on the price. Ignorant salesman did not know anything about the car (0). (Features) Wasted 8 hours over 2 days. Asked general manger D.S. to help on the price. Ignorant salesman did not know anything about the car (0). (Features) Wasted 8 hours over 2 days. Asked general manger D.S. to help- he was rude!. Never buy anther car from this group ever again. More

