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Honda of Abington

Abington, PA

4.3
807 Reviews

1543 Easton Rd.

Abington, PA

19001

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807 Reviews of Honda of Abington

October 02, 2022

Easy to schedule my oil change and tire rotation. Everything was satisfactorily completed and in good time. More

by MCCREA5DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

Thank you for choosing us to service your vehicle. We look forward to being there for all of your automotive needs. We appreciate you!

October 02, 2022

Everything was good, but waited about 2 1/2 hours for an oil change! Too, too long for an oil change. I had to go in the back and ask about the progress of my car a few times. And the personnel was a littl More

by JOHNLAURIE1456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves, so I am not sure who in the service department took care of my car. , Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

I apologize for the long wait. Thank you for sharing your experience, as it will help us to improve our processes, moving forward. Also, thank you for your patience and for your continued business with us.

October 02, 2022

We own 3 Mazdas from Mazda of Abington. They alwas have great customer service in the sales department and service. More

by zacstacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

We appreciate you!

October 01, 2022

This is the THIRD survey you've sent me based on my one visit. Please STOP sending me repeat surveys for the same visit. More

by ALLENSHE
Recommend Dealer
No
Employees Worked With
don't know their names
Oct 03, 2022 -

Honda of Abington responded

Our apologies for the repeated surveys. We will update our records.

Oct 03, 2022 -

ALLENSHE responded

Thank you

October 01, 2022

It’s unfortunate they can not measure up to good customer service with the management . Service technicians are excellent. The service department refuses to answer the phones. I called over 30 times over thr More

by JPHAWKX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bad management , Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

My apologies that we were not able to provide a great experience for you. Thank you for sharing your feedback. We value customer satisfaction. While we were not able to live up to our standards during yur most recent visit, I hope that you will give us the opportunity to assist you in the future and experience our high standards of service.

October 01, 2022

There seemed to be some uncertainty when I arrived about whether I had an appointment, which I did, but after overcoming that, the service visit was good. No surprises. The appointment took 3 hours for insp More

by DONPIZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

Thank you for choosing Honda of Abington & for sharing your experience. I apologize for the wait. We will definitley look into this & strenghthen our process, moving forward.

October 01, 2022

Great service. Got car inspected. Did not have to wait long. Work was explained to me and gave car a great rating. More

by NE0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

Thanks for allowing our team the opportunity to earn your business. I'm glad to hear you had a great experience. We appreciate you!

October 01, 2022

Although I attempted to cal the service department several times for two days, no one answered the phone. I didn’t get my car serviced until I drove there. More

by ATCLANC77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who it was.
Oct 03, 2022 -

Honda of Abington responded

My apologies that no one answerd the phones. I am glad to hear that we were able to take care of your vehicle once you arrived & will look into how we can strenghten our overall process.

October 01, 2022

Car was repaired in 2 weeks. Excellent customer service. Was able to be picked up by rental co and leave the car after hours with the cashier, which was an extra bonus for conven More

by AUNTKIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision department
Oct 03, 2022 -

Honda of Abington responded

Great to hear that everything went smooth. Thank you for choosing Honda of Abington. We appreciate you!

October 01, 2022

The wait was long but will see how this goes in a couple of months ..! More

by FRANKWARMIN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Milcarsky, Christopher Hellwarth
Oct 03, 2022 -

Honda of Abington responded

Thank you for choosing Honda of Abington & for sharing your experience. We hope to see you the next time around. We appreciate you!

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