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Honda of Ames

Ames, IA

4.6
1,849 Reviews

220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

August 24, 2023

Helpful and efficient service. I appreciated being able to use a loaner vehicle for a short time More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 25, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

August 24, 2023

Service was great got me right in and out service advisir was informative and very friendly ..overall very satisfied More

by TCSNAMOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Aug 25, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

August 23, 2023

Service was good-I would come back -I would recommend service to others.Thank you More

by actesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Aug 24, 2023 -

Honda of Ames responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

August 23, 2023

They are accurate with the time they give you to do work, explain what was done and courteous More

by DGREENE964
Recommend Dealer
Yes
Employees Worked With
Do not te
Aug 24, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2023

Quiet, not as hectic as other locations and will also shuttle you elsewhere while service is done. More

by nmwolken
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Aug 23, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

August 22, 2023

It's very clean, service departments are very well ran. Sales departments I don't know much about, its been awhile since we've bought a vehicle. More

by ZIMM4CLONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Melvin Gawley, Joshua Smith, Kyle Clark, Tracy Miller
Aug 23, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 22, 2023

Cam was an absolutely lovely gentleman to work with. I loved my experience with him. He was clear, considerate, and worked to get me the best option for me. More

by kelseynicolejohn19
Recommend Dealer
Yes
Employees Worked With
Cam
Aug 23, 2023 -

Honda of Ames responded

We are very happy to hear that Cam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2023

Working with Tristan Frangos at Honda of Ames was so easy and painless. We worked with him earlier in the year but did not get a car then. This time around we were able to find one we wanted and we will be g More

by eliasaltman81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
Aug 21, 2023 -

Honda of Ames responded

Elias, Thank you so much for your excellent review! We are so glad that Tristan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 20, 2023

Good place for newer car service, less so for older models. Although they did the requested service, they forgot to inflate the tires eventhough I requested they check the air too. After their service More

by RANABISWAS2.RB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy
Aug 21, 2023 -

Honda of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 18, 2023

The service was good and they completed everything I asked for. However, my license plate was stolen on their lot. They told me mine was the third one recently and they haven't bothered to put up a fenc More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shearer
Aug 21, 2023 -

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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