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Honda of Ames

Ames, IA

4.6
1,849 Reviews
Call Dealership (515) 817-1713
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220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

July 30, 2023

The service department is professional and timely, and they do great work. It is the only place that services my car. More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Report | Print
Jul 31, 2023 -

Honda of Ames responded

Thanks, Kendall, for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

July 30, 2023

Has always been very pleasant to work with. Service is done in a timely manner More

by bob13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Joshua Smith
Report | Print
Jul 31, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

July 30, 2023

Helpful service staff. Efficient. Like most dealerships it’s fees are higher than independent shops. The waiting lounge & tv area badly needs updating. More

by riakeinert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Melvin Gawley
Report | Print
Jul 31, 2023 -

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as a valued customer for many years to come!

Jul 31, 2023 -

riakeinert responded

The waiting and TV area and beverage options are all badly in need of updating. Nobody uses that supposed kid area, at least whenever I see it, it’s empty and neglected.

July 30, 2023

The dealership staff is always courteous, and prompt with service or sales. Highly recommend them. The cars are excellent and reliable. More

by AAUSTIN61637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith, Jason Goodman
Report | Print
Jul 31, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2023

Great service Center. That’s why I buy all my vehicles there.work is always done on time More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Melvin Gawley, Tracy Miller
Report | Print
Jul 31, 2023 -

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

July 29, 2023

Last new vehicles I purchased were a 2003 Odyssey and a 2006 RV. Needless to say when I decided to get a new vehicle in 2023 I was walking into a new universe! Lots of waiting, very computerized and diffic More

by Pandymon46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Evan's, Nate Yassie
Report | Print
Jul 31, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames. We hope you enjoy your new Odyssey!

July 28, 2023

Good service as expected and timely as well. Keep up the great job. Thank you again. More

by BILLYJOWHALEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Report | Print
Jul 29, 2023 -

Honda of Ames responded

Billy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

July 28, 2023

It's the nearest one to me and I purchased my Honda crv there in 2021 More

by MARGARETBAKER434
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of them,I have o only bee n there 2 times. I had my oil changed in Arizona when the notice came..also tires rotated
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Jul 29, 2023 -

Honda of Ames responded

Margaret, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 28, 2023

They were great and friendly, they new what thaey were doing and I'd go back again for service. More

by rickhanegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
Report | Print
Jul 29, 2023 -

Honda of Ames responded

Rick, Thanks for sharing your thoughts about your experience with Honda of Ames. Jonathan and our team appreciate your business and hope to see you again soon!

July 28, 2023

They have taken very good care of our care and are always helpful and courteous. More

by mjmarlow9248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Report | Print
Jul 29, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear Melvin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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