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Honda of Ames

Ames, IA

4.6
1,849 Reviews
Call Dealership (515) 817-1713
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220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

July 18, 2023

Thanks you for changing the car oil,a application your hard amazing work I well definitely be returning soon More

by S_Phat209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Report | Print
Jul 19, 2023 -

Honda of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

July 18, 2023

I trust this dealer and their service department. They’re always courteous and friendly too. More

by MJ-KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Jordan Clemens
Report | Print
Jul 18, 2023 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

July 17, 2023

Friendly, professional, on time, good explanation of service provided, does not try to upsell more services than the maintenance schedule specifies More

by Jjutting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Report | Print
Jul 18, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

July 16, 2023

I was very satisfied with my service. Staff was very helpful and nice. They did a great job on my car repairs. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
Report | Print
Jul 18, 2023 -

Honda of Ames responded

It has been a pleasure serving you, Pam. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames!

July 15, 2023

The customer service were great and I am happy with the work did on my car More

by MREDAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Report | Print
Jul 16, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

July 14, 2023

Terrible job getting the car ready. Windshield horribly streaked. Never checked if key worked. License plate holder fubarred. Smelled like an ashtray. Generally, very bad. More

by DAN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Gawley
Report | Print
Jul 17, 2023 -

Honda of Ames responded

Thank you for bringing this to our attention, Dan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 14, 2023

This is the best dealership I have ever been to Alex was amazingly helpful thx More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX SHEARER
Report | Print
Jul 14, 2023 -

Honda of Ames responded

Thank you for your business and this review, Connie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2023

Friendly, helpful, timely for us. We have always gotten good service. Thank you. I enjor my car. More

by Slt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Jul 14, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

July 14, 2023

I have gotten SCREWED OVER by this dealership. I bought a car that most likely needs a new engine and had the issue at the time I purchased it but was told everything was “fine”. It’s been 9 month More

by jesse_mjohnson
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Gawley
Report | Print
Jul 17, 2023 -

Honda of Ames responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 13, 2023

Got my vehicle in promptly. Checked out the issue and determined it was working within specs. Didn't charge me for the visit. More

by deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 14, 2023 -

Honda of Ames responded

Thank you, Deb. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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