Honda of Ames
Ames, IA
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1,849 Reviews of Honda of Ames
Service was easy to schedule & the shuttle transport was a great service. Everyone was very friendly & helpful & my vehicle was done on time. a great service. Everyone was very friendly & helpful & my vehicle was done on time. More
You were fantastic you helped us out when we lost our alternator when we were traveling home to Texas you took us a location so we could get lunch and to our hotel for the night then picked us up the nex alternator when we were traveling home to Texas you took us a location so we could get lunch and to our hotel for the night then picked us up the next day when our car was ready. You made that emergency so stress free thanks. More
Eric seemed annoyed when I declined the extended warranty offer and following that seemed a bit terse and just hurried after that. He again seemed annoyed when I asked to continue using my existing license p offer and following that seemed a bit terse and just hurried after that. He again seemed annoyed when I asked to continue using my existing license plates off the car I was replacing. Not a great experience to wrap up the purchase. More
The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. with many customers and helped us with some confusion we had about paperwork/contract. More
Staff is very friendly and service is excellent when needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall is supposed to be free, not good customer service. Why would anyone comply with a recall if they are out money for the repair? More


