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Honda of Ames

Ames, IA

4.6
1,849 Reviews

220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

June 30, 2023

I have always felt like I'm part of the family at Honda of Ames. They take very good care of their customers. More

by DLEKWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Kyle Clark, Tom Albers
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2023

Service was easy to schedule & the shuttle transport was a great service. Everyone was very friendly & helpful & my vehicle was done on time. More

by CSC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jonathan Ballard
Jun 30, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2023

Great place to do business with. Friendly people that are very helpful. I will continue to go back. More

by NOMAD1BW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Jun 30, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2023

You were fantastic you helped us out when we lost our alternator when we were traveling home to Texas you took us a location so we could get lunch and to our hotel for the night then picked us up the nex More

by James
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Searcy , Mel Gawley, Brian Stall
Jun 30, 2023 -

Honda of Ames responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

June 28, 2023

Very good experience the last time I was there. Friendly and quick. Hope for that every time More

by CBCRAUK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 28, 2023

Eric seemed annoyed when I declined the extended warranty offer and following that seemed a bit terse and just hurried after that. He again seemed annoyed when I asked to continue using my existing license p More

by 9rm6rnr5xj
Recommend Dealer
Yes
Employees Worked With
Colton Hobson, Eric Fritz
Jun 29, 2023 -

Honda of Ames responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We value your business and hope you will give us another opportunity to serve you!

June 27, 2023

The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. More

by kristin.lynn12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink, Alexandria Woodward, Eric Fritz
Jun 28, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kristin, please let us know.

June 26, 2023

They always do a great job with service and repairs. They are fast and convenient. More

by Soniarn96
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Jenkins-Moore
Jun 27, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2023

Staff is very friendly and service is excellent when needed. Disappointed that a loaner car could not be given during a recall that took a week. Paying for a week long rental car when a safety recall More

by GODSCHILD4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Jun 26, 2023 -

Honda of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 25, 2023

Everyone is always so friendly. However, it would be nice if they had courtesy cars. More

by hangarpilot1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any by name.
Jun 26, 2023 -

Honda of Ames responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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