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Honda of Ames

Ames, IA

4.6
1,849 Reviews
Call Dealership (515) 817-1713
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220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

June 25, 2023

Thank you for pre-checks at service time. It gives me a heads up on future items for service. I drive from Des Moines and find service is very prompt. 😀 More

by Billie Jo Fielder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Augustine
Report | Print
Jun 26, 2023 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Billie Jo, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

June 24, 2023

I take my car to Honda for all problems because I trust Mel and he’s been great. More

by JGGEHM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Report | Print
Jun 25, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2023

Wayde is a knowledgeable care salesman. Wayde is very pleasant person. Wayde was very easy to deal with More

by TEXTOR.CATHY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
Report | Print
Jun 25, 2023 -

Honda of Ames responded

Thank you so much for your kind words, Cathy, and for taking the time to leave us this wonderful feedback!

June 23, 2023

We had a great experience from beginning to end. Greeted by Colton Hobson immediately. He was engaging, knowledgeable and efficient. Finance process was quick and painless.Best buying experience we’ More

by sperkins
Recommend Dealer
Yes
Employees Worked With
Colton Hobson, Eric Fritz
Report | Print
Jun 25, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2023

Always on time. Friendly people. I will make sure to keep dealing with them. Thank you. More

by mgardner26313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
Report | Print
Jun 25, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Seemed friendly towards me as a new customer. Got car back in short period of time. More

by Darrell Meister
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex shearer
Report | Print
Jun 25, 2023 -

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

June 23, 2023

Repair took 3 visits way too many. You need to explain your procedure’s better More

by cojo5674
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jun 28, 2023 -

Honda of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 22, 2023

The staff are very courteous and do good work. They keep my Honda running well! More

by NLSUNDBERG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Report | Print
Jun 23, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2023

The service I quality and the people are nice. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. More

by KERRYWEECES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Isaac Lauber
Report | Print
Jun 22, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 21, 2023

Always friendly and pleasant. They explain service well and I trust them when they say I need something done. More

by Mary
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of last person I dealt with, Melvin Gawley
Report | Print
Jun 22, 2023 -

Honda of Ames responded

Thank you so much, Mary, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

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