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Honda of Ames

Ames, IA

4.6
1,849 Reviews
Call Dealership (515) 817-1713
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220 Kitty Hawk Dr

Ames, IA

50010

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1,849 Reviews of Honda of Ames

September 12, 2023

Quick and courteous and reliable. Very little wait time. Open on Saturday and late on Thursday. More

by SYLVIA.PERKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Sep 13, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sylvia, please let us know.

September 12, 2023

The tech was super nice and the waiting area super clean. Relaxing space to wsit. More

by JJS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 13, 2023 -

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 10, 2023

An awesome run Dealership. They even let you know the status of your vehicle. Provide coffee and water. More

by garydeckrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Eric Cherveny
Report | Print
Sep 11, 2023 -

Honda of Ames responded

Thank you,Gary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Servidoes not serm up on recallsce done on time. Pricey always have doubts about the filters More

by jerryabarnwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you for choosing Honda of Ames. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Very friendly, quick and professional! ! Was very easy & I was impressed to say the least!! Way to go!! More

by sarahmuhlbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Shear
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 08, 2023

This dealership is awesome. I think they deserve 6 stars. I'm happy every time I'm their. Great service. More

by DaveOverstake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 10, 2023 -

DaveOverstake responded

Thank you and your team!

September 08, 2023

Great customer service, they will you detailed information about and they can get done on a timely manner. More

by MICHLDOMIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
Report | Print
Sep 10, 2023 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2023

They were very accommodating in servicing my Honda without having an appointment. Service was completed timely. More

by lburg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service tech’s name
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

September 08, 2023

Since my first Honda back when I was looking in the late 80s, the Honda dealership was in a building that was Montgomery Wards I believe. This was on the East side of South Duff. Let me jump forward, I'm no More

by Steven R Alt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Joshua Smith, Daniel Jenkins-Moore, Jonathan Ballard, Kyle Clark, Tracy Miller, Tom Albers
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2023

The cost given to make repairs felt misleading. They made it seem as if they were doing more work then they were, making the price seem more reasonable than it was. They didn’t advise well on other More

by Krlakerat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service department
Report | Print
Sep 10, 2023 -

Honda of Ames responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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