Honda of Ames

I love their service work. I have had my CRV for 16 yrs. They do all my services, scheduled and needed. I have had my CRV for 16 yrs. They do all my services, scheduled and needed. More

We just purchased our Honda 2. 5 weeks ago, and have not had it serviced yet. However, we thoroughly enjoyed dealing with Adolfo throughout the purchasing process. He was extremely 5 weeks ago, and have not had it serviced yet. However, we thoroughly enjoyed dealing with Adolfo throughout the purchasing process. He was extremely helpful without being overbearing or pushy in anyway. He thoroughly answered all our questions, and his friendly and sincere manner made the experience very pleasant. We will most definitely recommend Adolfo and Ames Honda to others. More

Prompt, courteous service! I will use their services again. The shuttle service was particularly friendly and efficient! I will use their services again. The shuttle service was particularly friendly and efficient! More

I have been a customer for many years always professional and great service every time great people etc and great service every time great people etc More

Clear pricing; always explain and ask for approval prior to performing service. They'll offer to do the easy repairs for you at a premium; this leaves it up to you if you want to spend $$$ on wipers, air fi to performing service. They'll offer to do the easy repairs for you at a premium; this leaves it up to you if you want to spend $$$ on wipers, air filters, bulbs, etc that are pretty easy maintenance. More

The service department is always accommodating; they are also very courteous and thorough in explaining the service they are providing and the benefits they provide. also very courteous and thorough in explaining the service they are providing and the benefits they provide. More

My appointment was canceled due to inventory shortage for a recall as I was leaving the house to drive there. I could have been notified earlier not the day of or hour before. I canceled meetings and moved k a recall as I was leaving the house to drive there. I could have been notified earlier not the day of or hour before. I canceled meetings and moved kids school pick up and drop off around. This is also the 2nd time my recall appointmrnt has been canceled. More

Sales was good, felt no pressure. Quality of vehicle was a but dissapointing after leaving Quality of vehicle was a but dissapointing after leaving More

Delay due to having to order parts. Mechanic stayed late to finish the repair. My service manager, I believe his name was Alex was so kind and patience with this old lady. Kudos to your Mechanic stayed late to finish the repair. My service manager, I believe his name was Alex was so kind and patience with this old lady. Kudos to your shop! More

We no longer have a Honda dealer or repair service in Marshalltown where my wife and I live, so I chose Honda of Ames after a recommendation from the service manager in our Marshalltown Karl Chevrolet de Marshalltown where my wife and I live, so I chose Honda of Ames after a recommendation from the service manager in our Marshalltown Karl Chevrolet dealer. I’m glad I did! It was very easy to get a service appointment. All the people I spoke with in the office and in the service department were very friendly, knowledgeable, and efficient. The service began promptly and took less time than we were expecting! The charge for the service was appropriate. I will definitely return to Honda if Ames! Bob Moore More