Honda of Cleveland Heights - Service Center

Repair service Upon arriving I was greeted by my service provider Kristen. She took care of the service I needed very professional. I will be back fo Upon arriving I was greeted by my service provider Kristen. She took care of the service I needed very professional. I will be back for more services. More

Expectations Exceeded! Scheduling my service appointment was simple and conducted with a more than eager to help associate from Motorcars Honda. I was able to move the appoi Scheduling my service appointment was simple and conducted with a more than eager to help associate from Motorcars Honda. I was able to move the appointment at near last-minute's notice, and check in ten minutes prior to the appointment. The service was performed in less time than I was quoted, and I was able to work on coursework in their luxurious and clean waiting room off the service department, which was surprisingly open after my closing shift. More

Tuneup The service department was very professional, concise and friendly. Moreover, the technical explanation of the work was easy to follow and understand. The service department was very professional, concise and friendly. Moreover, the technical explanation of the work was easy to follow and understand. A very good customer experience. I would not hesitate to refer Motorcars for service. More

Amazing service experience! I am so glad that I got to work with C'Ontae Prescott at the Motorcars Honda service center. C'Ontae is very personable which makes working with him v I am so glad that I got to work with C'Ontae Prescott at the Motorcars Honda service center. C'Ontae is very personable which makes working with him very easy. He is a patient listener and went out of the way to get me the best service possible for my new Honda CR-V. He is very knowledgeable and offers suggestions during our conversations which are extremely useful for a novice like me when it comes to cars. I was more than just happy when I picked up my car from the service center every single time when I worked with C'Ontae Prescott. In addition, he was also very prompt in keeping me updated about the progress and delivered more than I had even expected every time. This review is long overdue for the excellent service offered by the Motorcars Honda. Many thanks to C'Ontae Prescott and the service center. I am so looking forward to future service visits at the center. More

Platinum lounge I am a platinum meme er and Motorcars touts their platinum lounge as part of their sales pitch and when I was there in 4/2/17 no coffee, no cookies, n I am a platinum meme er and Motorcars touts their platinum lounge as part of their sales pitch and when I was there in 4/2/17 no coffee, no cookies, no beverages. Very disappointed and this was the second time in a month that this was the case. Not going to purchase again More

Comfortable lounge with plenty of work stations Georgiann is always friendly and accommodating. She's lovely to work with. The lounge is comfortable and filled with workstations to plug in your lap Georgiann is always friendly and accommodating. She's lovely to work with. The lounge is comfortable and filled with workstations to plug in your laptop, plus a couple of USB ports. TVs are on throughout the room but not so loud they interfere with working. Coffee and a microwave are available and restrooms are clean. More

Going above and beyond Georgiann (service adviser) got me in immediately on short notice when I had a problem that was quickly addressed, Everyone was courteous and very h Georgiann (service adviser) got me in immediately on short notice when I had a problem that was quickly addressed, Everyone was courteous and very helpful. Waiting facility is excellent. More

I love Motorcars Honda Excellent service. Nice clean waiting room with wifi. Service hours are great for people who work. They even have a children's area which I appreciat Excellent service. Nice clean waiting room with wifi. Service hours are great for people who work. They even have a children's area which I appreciate. More

Don't be fooled by warranty recalls.. It is a ruse to try to Got a call that the air bags were bad and needed replaced. This was the end of the truth. We took in our car and got a laundry list and scare tact Got a call that the air bags were bad and needed replaced. This was the end of the truth. We took in our car and got a laundry list and scare tactics to do an addition $1,700+ in urgent things declaring that the car was too unsafe to drive. They pressured and scared my wife. I decided to take the car to my regular mechanic that showed me most of what they said was not true nor urgent and if I did all they claimed would cost 1700 could be done for only 400. They did replace the air bags as promised but i could go without the scare tactics to take advantage of my wife. We need a new car and it will not be a Honda from these guys. Stay away! More

Great service Always get timely and all inclusive service. Jed is good in explaining everything that is recommended for maintenance and few tips for keeping my car Always get timely and all inclusive service. Jed is good in explaining everything that is recommended for maintenance and few tips for keeping my car in top condition More