Honda of Cleveland Heights - Service Center

Front Air Bag Recall Recalls are such a pain to address! I have a 2008 CRV included in the above recall. I gritted by teeth and called the dealership ship to address. Recalls are such a pain to address! I have a 2008 CRV included in the above recall. I gritted by teeth and called the dealership ship to address. What a surprise Sharon was when she took my call! Extremely helpful and with a sense of humor! Made the experience pleasant, funny and a lot easer to take. She is an excellent asset for this dealership. More

I always feel welcome whenever I have service work done. Georgiann Perno is always so pleasant and very knowledgeable about any service that I need to have done to my vehicle. She makes me feel so relaxed an Georgiann Perno is always so pleasant and very knowledgeable about any service that I need to have done to my vehicle. She makes me feel so relaxed and she always has a smile on her face. More

Superior Tech Assistance - Listen to Andrew!! I was convinced there was an issue with the Bluetooth in my new 2016 Honda CR-V. After Andrew found out that I had scheduled a service appointment fo I was convinced there was an issue with the Bluetooth in my new 2016 Honda CR-V. After Andrew found out that I had scheduled a service appointment for my CR-V, he accompanied me down to service to look at my connectivity issue. I am quite technologically adept but the connection between my iPhone and CR-V had been wonky at best. Not only did Andrew solve my Bluetooth Connection issues, he assisted me with the responsiveness (or lack of) that I had been experiencing with Siri. Everything works perfectly now. Andrew not only solved the problem but explained to me the way that the technology works so that I understand the concepts. Interestingly enough, Andrew personally uses Android. However, he has the breadth and and depth of knowledge to trouble shoot apple issues as well as Android. LISTEN TO ANDREW he really understands the technology and is a fantastic instructor. He will explain the concepts to you and ensure that your vehicle is working the way that it should. I could not be happier. More

Angie Lamar is great! Not only this time, but every time I go to Honda motor cars and interact with Angie I have a good experience. She always takes excellent care of us an Not only this time, but every time I go to Honda motor cars and interact with Angie I have a good experience. She always takes excellent care of us and is highly professional kind and courteous. She worked with us to get a price we could manage for our big car repairs this week and we appreciate it! More

Service! Staff is attuned and professional as always, I just feel supremely comfortable here every time. Georgiann epitomizes everything I could think about th Staff is attuned and professional as always, I just feel supremely comfortable here every time. Georgiann epitomizes everything I could think about the dealer ship More

Kind and efficient service from the get go! I am very happy with Brandon Baker - the representative who worked with me and my car. Brandon was extremely gracious, generous, and obviously, a plea I am very happy with Brandon Baker - the representative who worked with me and my car. Brandon was extremely gracious, generous, and obviously, a pleasure to work with. More

Top level customer service Brandon was helpful, engaging, and helped me feel confident and comfortable while waiting for the oil change. He answered questions, reviewed the proc Brandon was helpful, engaging, and helped me feel confident and comfortable while waiting for the oil change. He answered questions, reviewed the process, and help support service completin. More

Angie is an Angel Angie worked diligently with me for my service appointment when I had to put a new tire on and have an oil change. She was able to accommodate my need Angie worked diligently with me for my service appointment when I had to put a new tire on and have an oil change. She was able to accommodate my needs and always had a smile on her face. She's a rockstar service advisor that's for sure. She was very informative with her answers and aided to my needs. When I go back for service, I will be asking for Angie the Angel. More

Service I took my car to Honda when I discovered it was leaking oil. Stephanie Talbot was my service consultant. She was so great about keeping me posted in r I took my car to Honda when I discovered it was leaking oil. Stephanie Talbot was my service consultant. She was so great about keeping me posted in regards to the status of my vehicle. Stephanie gave me daily reports as to what was happening and was always reassuring in her approach. It was refreshing to work with such a dedicated young woman! More