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Honda of Cleveland Heights - Service Center
Cleveland Heights, OH
270 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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270 Reviews of Honda of Cleveland Heights - Service Center
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September 08, 2023
I went in for an advertised oil change. Before changing the oil, the service department did a multi-point vehicle inspection. The Service Advisor told me about caliper and rotor problems. I Before changing the oil, the service department did a multi-point vehicle inspection. The Service Advisor told me about caliper and rotor problems. I told him that I would not be able to have these problems that totaled $2411.83 to repair. Since then, I have squelching sounds when I back up and there seems be something wrong with my tires while driving. I have Car Shield Insurance, but Hoda refuses to recognize my insurance. Greed. More
by harbrownaas@gmail.com
Employees Worked With
Fred Leinweber, Ali Harper
August 30, 2023
Horrible in the service department. i have tried multiple times to get in touch with Brandon the service manager and he doesn't call me back regarding the issue I had with 2 services on i have tried multiple times to get in touch with Brandon the service manager and he doesn't call me back regarding the issue I had with 2 services on my new cars. I have never been more aggravated with a company than I am with the service part of this dealership. It has been 2 months and no one has even cared to reach out to me. I'm not sure who else to contact regarding the horrible service that I was presented with but this was my first service ever done to both of my cars, that I just bought first time buying a Honda. If this is how they treat their customers I am horrified. More
by lovehope1217
Employees Worked With
N.a
October 26, 2022
After an appointment miscommunication, Lance saved me hundreds of dollars today by sharing a few DIY tips to fix minor cosmetic damage. A true hero, and a happy future customer. hundreds of dollars today by sharing a few DIY tips to fix minor cosmetic damage. A true hero, and a happy future customer. More
by Alison
Employees Worked With
Lance in Service
February 01, 2021
I have purchased our fourth Honda from Foundation recently. Rich and Gloria have been super helpful in my latest purchase which is why I keep coming back. All questions are always answered and I tr recently. Rich and Gloria have been super helpful in my latest purchase which is why I keep coming back. All questions are always answered and I truly get the best deal here. I compare before making my final decision and this is where the best deal was for us. Thank you all again!! We are very pleased!! More
by jutt8
Employees Worked With
Gloria Shirilla, Rich Klimkowski, Michael Stoughton
January 31, 2021
very helpful ! I had my experience with Nagaraju he really was a great person and helped me out to his best ability and I’m satisfied !!!! really was a great person and helped me out to his best ability and I’m satisfied !!!! More
by Tatyana
Employees Worked With
Vinson Treharne, Raj Tulam, Michael Stoughton
