Honda of Cleveland Heights - Service Center
Cleveland Heights, OH
270 Reviews of Honda of Cleveland Heights - Service Center
Service is great Brought my Honda Fit in because I thought it was idling a bit rough. All went well. Georgiann, in service, was friendly and helpful, as always! Brought my Honda Fit in because I thought it was idling a bit rough. All went well. Georgiann, in service, was friendly and helpful, as always! More
Gerorgiann Perno and the Motorcars service dept. review Georgiann Perno is the best and I can't say enough about her. As a matter of fact, the only reason that I began going exclusively to Motorcars for the Georgiann Perno is the best and I can't say enough about her. As a matter of fact, the only reason that I began going exclusively to Motorcars for the servicing my car is because of my experience with Georgiann and how I was so impressed by her. Before Georgiann and Motorcars, my repair experiences were not good at all and poor at best. Then, after going exclusively to Motorcars to service my car in addition to my great experience with Georgiann I realized how great the work on my car was -- I finally got my car fixed right the first time (again not my experience before) costing me less in the long run with no repeat of the same repairs. I often recommend Motorcars when asked telling others the same thing -- if they want good quality service go to the Motorcars dealership. Also, I can say for a fact the great Motorcars techs have never told me that I needed a repair that I did not need (again this was an all too common past experience); and, I am reassured by the fact that I will always get a proper diagnosis. It is my intention to be a lifetime Motorcars customer. Customer Judith Walsh More
Awesome!! The fact you have late hours at your service center to accommodate people who work late is fantastic. I hope I don't need to see you anytime soon, but The fact you have late hours at your service center to accommodate people who work late is fantastic. I hope I don't need to see you anytime soon, but I'll always consider you first. More
Excellent experience! All personnel I interacted with at Motorcars Honda were excellent and the work done on my car was done quickly and with no issues. Great experience! All personnel I interacted with at Motorcars Honda were excellent and the work done on my car was done quickly and with no issues. Great experience! More
Alternator Best place to take a car for service. The hours can't be beat. Service techs are friendly knowledgeable and the physical space is clean and comfortab Best place to take a car for service. The hours can't be beat. Service techs are friendly knowledgeable and the physical space is clean and comfortable. I drive 30 minutes past a half dozen other places this come here More
Great This experience was so much better than the first! The car was fixed within 20 minutes, and pulled up for me. I was offered a complimentary car wash This experience was so much better than the first! The car was fixed within 20 minutes, and pulled up for me. I was offered a complimentary car wash, and when I noticed that the port for the charger wasn't working they troubleshoot it until they figured it out that it was my charger. The gentleman that worked with me went above and beyond to provide great customer service! More
Bluetooth issues I called in and spoke with Melissa on a Bluetooth connectivity question. She was very helpful and insightful. Walked me through everything from start I called in and spoke with Melissa on a Bluetooth connectivity question. She was very helpful and insightful. Walked me through everything from start to finish after I was having a problem somewhere in the middle of my setup by myself. Be assured when I'm do for my next oil change I'll be sure to come to you guys and request Melissa as the person I'd like to work with. Also I think your dealership is awesome and going green is a big part of why I'm switching to your service department, that and how pleasant Melissa was to work with. Thanks for the assist!!! More
Air conditioner compressor replacement Wonderful team. Thorough and courteous. Totally accommodated our busy schedule; service center hours are great. The bike rental is a great option to u Wonderful team. Thorough and courteous. Totally accommodated our busy schedule; service center hours are great. The bike rental is a great option to use on a nice day while waiting for work to be completed. Courtesy shuttle promptly delivered me to work in the morning. Thank you so much! More
Staff is friendly and trying to help Dealership staff trying to bring more business and provide nice environment to customers. Warranty claim is very complicated and time consuming. Af Dealership staff trying to bring more business and provide nice environment to customers. Warranty claim is very complicated and time consuming. After 3 visits problem is still unresolved. More
Positive Service Nice experience, C'ontae was friendly and helpful in providing updated info every step of the process. Would recommend him to others in the future. Nice experience, C'ontae was friendly and helpful in providing updated info every step of the process. Would recommend him to others in the future. More