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Honda of El Cajon

El Cajon, CA

4.6
395 Reviews
Call Dealership (619) 440-1000
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889 Arnele Ave

El Cajon, CA

92020

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395 Reviews of Honda of El Cajon

October 06, 2026

Sold me a new 2022 Passport w Continental tires. Took it in for service vehicle shaking @15k They said I needed tire rotation and front end alignment Paid for service, problem came back after anoth More

by Dag4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager and Dealership Marketing Rep.
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October 03, 2026

Marcus has a bad attitude with clients. When asked to show the document he wanted me to sign, he was disrespectful. He slammed the door of my car. Hope to never see him again at the dealers More

by chez.linguist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus lopez
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September 22, 2026

The service was great, except when driving home I could hardly see the road because my front and back windshield were very smeary More

by angelikat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Sep 22, 2026 -

Honda of El Cajon responded

Hello - Thank you for your feedback! We're glad to hear you were pleased with the service you received. We do apologize for the condition of the front and rear windshields when you left. Your comments are appreciated and will be shared with our team so we can improve our final vehicle inspection and cleaning process. Thank you for bringing this to our attention, and we appreciate the opportunity to serve you. We hope to provide you with a five-star experience on your next visit! Sincerely, Guest Relations Team, Honda of El Cajon Superstore

September 20, 2026

I had no appointment and they took me quickly and had me in and out. Service was faster than expected. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Noah, Mike Croce
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September 14, 2026

Dylan was very kind and understanding of my needs. He assured me that my car was in good condition when I left I like him so much that I might change my Service man. More

by mfrench1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Eileen the outside girl who is great
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Sep 17, 2026 -

Honda of El Cajon responded

Hello - Thank you so much for your wonderful feedback! We’re thrilled to hear that Dylan was kind, understanding, and took the time to make sure you felt confident about your vehicle’s condition. It means a lot to know that he made such a positive impression! We’ll be sure to share your kind words with Dylan. Thank you for choosing us, and we look forward to taking care of you again! Best Regards, Guest Relations Team, Honda of El Cajon Superstore

September 05, 2026

I’ve going to Honda if El Cajon for at least 15 years and I’ve been very satisfied with their service. More

by Lucymunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greechan
Print
Sep 05, 2026 -

Honda of El Cajon responded

Dear Lucymunt, Thank you so much for your loyalty over the past 15 years! We truly appreciate your continued trust in Honda of El Cajon and are so happy to hear that you’ve consistently been satisfied with our service. It’s customers like you who make what we do so rewarding. We look forward to taking care of you and your Honda for many more years to come! Best Regards, Guest Relations Team, Honda of El Cajon Superstore

August 27, 2026

I am very happy with the workmanship I have had in the past with El Cajon Honda, my service writer was James Gretchen, who has been very professional and really easy to deal with for me. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James greechan
Print
Aug 31, 2026 -

Honda of El Cajon responded

Hello - Thank you so much for your kind review and for trusting Honda of El Cajon with your vehicle! We’re thrilled to hear that you’ve been consistently happy with the quality of our workmanship. It’s wonderful to know that James Gretchen has provided you with professional, friendly, and easy-to-work-with service. We’ll be sure to share your kind words with James. We truly appreciate your continued business and look forward to serving you again! Warm Regards, Guest Relations Team, Honda of El Cajon Superstore

August 25, 2026

Good outfit. Professional. Trust them. Will no doubt go back one more time, at least. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Sep 05, 2026 -

Honda of El Cajon responded

Dear Mac, Thank you for your kind feedback! We’re so glad to hear you found our team professional and trustworthy. We truly appreciate your business and look forward to seeing you again. On your next visit, what could we do to earn that 5th star? We’d love to hear your feedback and make your next experience even better! Sincerely, Guest Relations Team, Honda of El Cajon Superstore

August 24, 2026

Steve Smith was great from beginning to end! Very helpful and flexible. Great experience in buying a car. More

by Porky052806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Smith
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August 21, 2026

I just had My CRV serviced for oil change , Aubrey Ravelo was the service rep and he was a customer friendly staff that attended to my needs and my car . Thank You Aubrey More

by Cory Petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Ravelo
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